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Moneylife Digital Team 05 April 2012
ICICI Bank has launched a new card for the super affluent segment and the Bank’s wealth management clientele called ICICI Bank Sapphiro. The card is linked to a single card account with a single statement and single fee. It provides access to a host of privileges from American Express and...

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Moneylife Digital Team 05 April 2012
In a move that would help a large number of home loan customers to reduce their interest burden, State Bank of India (SBI) has decided to allow them to re-price their existing loans at lower rates. The switchover will be subject to a small fee 1% of the outstanding loan amount. The move is...

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Moneylife Digital Team 29 March 2012
IDBI Bank launched the country’s first online G-Sec portal ‘Samriddi’ to enable retailers to purchase government bonds and securities. Observing that retail investors’ participation in government bonds and securities was much lower in India than countries like Japan, Mexico and Argentina,...

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Moneylife Digital Team 29 March 2012
SBI Cards and Payment Services Pvt Ltd launched two new initiatives. The first called ‘No Income Documents’ simplifies procedures for existing mortgage and auto loan customers as it eliminates the need to provide income documents while applying for a new card. Kadambi Narahari, CEO, SBI...

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The press and the media have ignored RuPay, which can bring about a revolution in India. But the ordinary bank customer can help spread the good word The press and the financial and business channels have...

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Anil Agashe 27 March 2012
Goldman Sachs executives invariably described their clients as ‘muppets’, a disparaging term equivalent to ‘bakras’ in Hindi. Indian banks seem to have similar attitude to their customers, according to this first-hand account I am a “classic customer” (whatever that means) of HDFC Bank....

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The Banking Ombudsman might be spending more time in rejecting rather than looking into complaints – it rejected 71% of complaints last year We need a proactive Banking Ombudsman Four years ago, when the excesses of the financial sector led to a global financial crisis, India had its...

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Moneylife Digital Team 15 March 2012
For hassle-free income-tax (I-T) collection, RBI has designated 926 computerised branches of public and private sector banks to receive advance tax payments from people residing in Mumbai and Navi Mumbai. Of the 926 bank branches, 862 are public sector bank branches, while the rest are...

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Moneylife Digital Team 15 March 2012
Movida, a mobile payments joint venture by Visa and Monitise, has signed an agreement with HDFC Bank to introduce a mobile payment service. The service allows HDFC Bank’s customers to pay bills, top up prepaid airtime and buy tickets. It is designed to operate across all mobile networks using...

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Moneylife Digital Team 15 March 2012
Indian Bank has introduced an account portability feature which allows its customers to retain the account number even if they change the branch. The facility would enable customers to have the freedom of operating his/her account from any branch with just a change in home branch code. Customers...

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Moneylife Digital Team 15 March 2012
Bank customers in India are growing more comfortable with using their debit cards for purchases, according to Visa’s latest Global Payment Tracking Survey 2011. Debit card penetration in India is at 53%, a 4% rise over that in the previous year. This increase can be attributed to Indians’...

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Moneylife Digital Team 06 March 2012
In many cases like wrong reporting to CIBIL, upgrading credit card without consent, mis-selling and blank clause in loan agreement by banks, the Ombudsman has ruled in favour of the customer Banking customers continue to run from pillar to post to resolve their grievances, however, many of...

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The introduction of white label ATMs will not be an unmixed blessing, unless RBI keeps a tight vigil over their operations. Whether they will prove white elephants or not will depend on what safety precautions will be mandated by RBI to be complied with by all the stakeholders The Reserve...

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HDFC, Axis and ICICI Bank offer less than the minimum savings rate interest (4% p.a.) for fixed deposits with a tenor less than 15 days. Do you wish to sign-up for a 7-14 day FD from Kotak Mahindra bank at 0% p.a.? Who is the target customer segment for these products? It may sound strange,...

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Moneylife Digital Team 01 March 2012
Axis Bank said sales and usage volumes for its travel currency card used for international travel have crossed $2 billion. The Bank claimed that it holds 48% market share in the segment; this was the first time anywhere in the world that any bank has crossed $2 billion in sales for such a card....

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Moneylife Digital Team 16 February 2012
The RBI in its quarterly review of monetary policy in mid-January, cut the cash reserve ratio (CRR)—the amount of deposits banks keep with the central bank—by 50 basis points (bps) to 5.50% from 6%. The central bank kept other rates like repo and reverse repo rates unchanged due to high core...

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Moneylife Digital Team 08 February 2012
According to the Bank Employees Union, Dhanalaxmi Bank’s business fell down from Rs22,000 crore but it is being camouflaged through inter-bank deposits and other measures After the resignation of Dhanalaxmi Bank’s chief operating officer and managing director- Amitabh Chaturvedi due to...

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According to experts from banking and IT-Security, banks are not really interested in security unless they forced to. Some even try to threaten experts who show the loopholes in their systems Safety and security for online financial transactions has always remained a cause of worry for all...

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Moneylife Digital Team 06 February 2012
According to sources, the Bank's MD & CEO has resigned due to serious differences with other Board members Dhanalaxmi Bank Ltd's managing director and chief executive, Amitabh Chaturvedi has resigned from the bank. The Bank’s board of directors are meeting today at 4pm and may declare...

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Moneylife Digital Team 03 February 2012
Government-owned IDBI Bank Ltd has launched India’s first online retail G-Sec portal. The portal provides an opportunity for retail investors to buy and sell government securities (G-Secs). G-Secs are bonds issued by Central and state governments. The portal became operational on 17 January...

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