Dear Team, I has a loan with PNB Housing Finance and closed recently when loan was sanctioned the IR was 8.55%/ annum, and due to corona my account was irregular and PNB increased the Rate of interest to 12% per annum, due to this when i borrowed the loan it was 25.80 lacs and when i closed it is still 25.43 lacs. Also i deposited all the dues on 31st of May, and they closed my account on 3rd of june the access interest of 4 days also charged and they are also in practice to give the fore closure letter in 21 days and they have a window from 2 to 20 of every month to give fore closed letter and after 20 they closed the window to close the account and issuing the fore closre letter So please guide how i receover the access money which i paid in terms of interest
You have stated that you paid all the dues on 31st May. Whether the dues were paid by online transfer or by cheque? If the dues are paid online, the account must be closed on 31st May itself and no further charges are required to be paid. However, if the payment was by cheque, the actual date of receipt would be the date on which the cheque got cleared. 31st May was Friday. Considering that 1st June was Saturday and 2nd June was Sunday, the cheque would get cleared on 3rd June, and the account would be closed on that day. If you have paid the dues online, the loan account must have got credited on 31st May and in that case whatever excess interest was charged to you, must be refunded by the company. If you have taken up the matter with PNB Housing Finance Company by letter or email, and if there is no response, you may file a complaint under RBI Integrated Ombudsman scheme. Please do not forget to obtain complete loan account statement and no dues letter from the company and ensure that the company clears all your securities.
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