Answered by
 Shirish Shanbhag
following letter has been sent to Assistant Engineer (Water Works), MCGM, T Ward,
Lala Devidayal Road, Mulund West, Mumbai 400080.


Regarding Higher Water Bill Rate per KL from 03/06/2017 to 06/09/2017, 06/09/2017 to 05/12/2017, 05/12/2017 to 06/03/2018, 06/03/2018 to 02/06/2018, 02/06/2018 to 05/09/2018 and 06/09/2018 to 05/12/2018.

Reference: Bill Meter No 8976 Sr No T 054/27
Our earlier Letter dated 06/12/2017, 06/02/2018 and our several personal visits

In reference to above, we would like to state that:

We have intimated your office on 06/12/2017 and 06/02/2018 to reduce our water rate per kl as per the residential charges. But till date the water bills are coming at the rate of 9.83 which is on higher side which is as per commercial rates.

We would once again request you to kindly reduce our water bill rates to 4.66 per kl with effect from 11th January 2017, as we have received occupancy certificate on 11th January 2017. We alsp request you to kindly adjust the excess payment made by us in future bills.

We would also request you to kindly issue water bill in the name of the society as we have registered our society on 17th January 2018.


In view of above letter, there is no response from them. however, verbally they have informed there are pending dues of water bills amounting to Rs 5.50 lakh which are unpaid by the builders and they have also issued p form to the builder. They have told us that unless and until the previous dues are not paid by the builder the water bill rates will be coming at 9.83.

What is the remedy as each society member has to pay high water bill.

Our sincere request to moneylife foundation to guide us in this matter.
 CHS, property-related issues
Since builder's water bill is pending, unless it is cleared, bill will be drawn at commercial rate.

First pay the bill, which are due to builder, during his construction time.
Ask the builder to... Read More
My daughter just moved.into a rented apartment in Mumbai after signing the agreement and paying the broker fee to the agent. After moving in she realize that the house was not painted, the sliding door is getting jammed and the main door is damaged.
Before she writes a letter to.the land lord.mentioning these issues she received the following.letter from the land lord.

1. Set of Keys Handed over: - 2 key sets(4 Nos) for both main doors. 1 Key set (4 Nos.) for both bedroom wardrobes, both bedroom doors keys(2Nos). No duplicates are allowed to be made. Loss of keys will incur tenants cost of new locks and installation.

2. Doors such as sliding doors to be used SLOWLY so as it stays on track and not push hard. to Avoid any wear & tear.

3. Main safety door to be closed immediately as person have used it as due to ventilation of airflow it might bang hard on edges causing further damages.

4. Beds and other furniture shall not be flushing on wall to maintain paint. Wall condition to be maintained as is and any damages and deterioration will be recovered from deposits.

5. Upkeep of house, regular maintenance, pest-control in followed as norm.

6. We have executed new annual contract for ACs, Aqua-guard, and ongoing contract Pest control . Copy of AC service contract is attached. You can talk to Aquagard, AC & Pest control services during every interval for completing their services. As 12 months term period gets over for first annual period and/or even during exit you need to ensure that all contracts are executed/renewed annually.

7. All utility bills (electricity & Gas) have to be paid on time in full.

8. Monthly rentals have to be paid before 5th of every month in mine & my spouse account as shared. For second half of August 2019 month rental INR 18500/- pending to be remitted in my spouse (Nilesh Zarekar) account before 5th of August.

9. While operating geyser, ensure hot water tap is ON to avoid any damage to appliance.

10. Gas tap have to be closed in the night, while leaving home to maintain safe conditions.
 CHS, property-related issues
It is your daughter's fault in entering in to Leave Licence Agreement (LLA) of an unfinished flat.
She should have seen the flat herself before entering into LLA.

Now cancel agreement as per the... Read More
Our Experts

Shirish Shanbhag An MSc in Organic Chemistry and Diploma in Higher Education and Diploma in French. As a junior college teacher, he taught theory and practical in chemistry, to students in 11th and 12th standard at Patkar College from July 1980 to May 2012. After his retirement in May 2012, he started providing guidance to people on several issues. It includes, career guidance, Cooperative Housing Societies' legal paper works, Right to Information (RTI), Lokayukta, Ombudsman complaints, Marriage Registration,

Bapoo Malcolm Bapoo Malcolm is an Advocate at the Bombay High Court and a former national cycling champion and a man of many interests. Mr Malcolm is an expert in the mechanics of preparing Wills. He is advocate practising civil and criminal law as well as documentation and arbitration. He also takes up family court matters, redevelopment and MHADA matters and testamentary work, including litigation. Mr Malcolm operates in areas up to Nashik and Valsad and from Igatpuri to Udvada. He has experience in polluti

Jamshed Mistry Jamshed Mistry is a BCom, LLB, DLL & LW. He appears as Counsel in the Supreme Court and in various High Courts all over India. His clients have included several corporate companies as well as public sector corporations and institutions eg. the Reserve Bank of India and the Brihanmumbai Electric Supply and Transport Undertaking. He also works actively for social causes like the rights of disabled persons, beach safety (Goa Action Plan), the setting up of distinct hawking and non-hawking zones in

Shailesh Gandhi Shailesh Gandhi is a former Central Information Commissioner for the Right to Information Act. He is a successful RTI activist and a regular speaker at Moneylife Foundation.

Abhay Datar Abhay Datar is a consumer activist and is also Member of the Managing Committee of Mumbai Grahak Panchayat (MGP). He was Treasurer at MGP for over two and a half years. After working at Bank of Baroda for about 29 years, he retired as IT Manager. After retirement, Mr Datar joined Consumer Guidance Cell of MGP in 2008 and solved many cases related to banking including online fraudulent transactions, misuse of credit cards and ATM cards. Also handled cases related to mobile and mediclaim. Mr Data

AV Shenoy AV Shenoy hold degrees in both Mechanical and Electrical Engineering from VJTI, University of Bombay and a Post Graduate Diploma in Industrial Management from Jamnalal Bajaj Institute of Management Studies. Worked as a Design Engineer in Electrical Business Group of Larsen & Toubro Ltd. at Powai from October 1969 to September 2001 and retired as Dy. General Manager. Also worked as a Facilitator/Trainer for implementation of Total Quality Management (TQM) and ISO 9000 in the organization. Since r

DG Kale DG Kale, former General Manager of the Reserve Bank of India, with a long stint in the customer services department, has also been a Public Information Officer under RTI and has a ring-side view on what happens to complaints filed with the Banking Ombudsman. His vast experience makes him the ideal person to provide guidance on grievance redressal.

SD Israni Dr SD Israni is an Advocate & Partner of SD Israni Law Chambers and has over 37 years of experience in the field of Corporate, Commercial and Securities Laws. He has simply written the book on Indian securities laws, copies of which he kindly donated to Moneylife Foundation library. Dr Israni's professional achievements are formidable. He was a member of the Naresh Chandra Committee for simplification of Company Law relating to private and small companies. He has been on SEBI's committee on

Samir Zaveri An extraordinary activist who has dedicated his life to the cause of railways, with a mission to help every rail commuter and accident victims, and improve Railway safety.

Yogesh Sapkale Yogesh Sapkale is Deputy Editor of Moneylife and writes on legal, RTI, and consumer issues

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