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Abhay Datar

We were forced to take a Life Insurance Policy when we applied for a Housing Loan. We have communicated, in vain, to the Grievance Redressal Officer. Do we now approach the Banking Ombudsman or the Consumer Court? Consumer complaints

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Respected Sir, We, the undersigned account holders of Nirmal Ujjwal Credit Co-operative Society Ltd., Nagpur, belonging to the Manewada Branch and other branches, respectfully submit this representation seeking your urgent intervention regarding the non-payment of our Fixed Deposits (FDs), Savings Bank account balances, and other deposits. For the past two months, we have been continuously approaching the concerned branches and the senior management of the Society for repayment of our deposits. Despite repeated requests and personal meetings, none of the account holders has received payment of their legitimate deposits. A notice displayed at the branches had indicated that payments would commence after 30 June 2026. However, even after that date, no systematic repayment has been made to the account holders. We have held several discussions with the senior office bearers and representatives of the Society, but no definite repayment schedule, written assurance, or concrete action plan has been provided. This prolonged uncertainty has caused severe financial hardship, mental stress, and insecurity among hundreds of depositors. Most of the affected account holders are senior citizens who depend on these savings for their medical treatment, medicines, household expenses, and day-to-day living. Many families are also facing difficulty in paying admission fees, college tuition fees, and other educational expenses, as the new academic session has already begun. The continued denial of access to our own hard-earned savings has created serious social, financial, and humanitarian concerns. In view of the above, we earnestly request your good office to kindly intervene immediately and direct the management of Nirmal Ujjwal Credit Co-operative Society Ltd., Nagpur to prepare and implement an immediate repayment plan for all depositors. We also request that appropriate action, as permissible under the relevant provisions of law, be initiated to safeguard the interests of the depositors and ensure the earliest possible repayment of all Fixed Deposits, Savings Bank balances, and other deposits. We firmly believe that your timely intervention will provide much-needed relief to hundreds of affected account holders and restore their confidence in the cooperative banking system. We sincerely request your kind consideration and immediate action in this matter. Thanking you. Yours faithfully, Account Holders Nirmal Ujjwal Credit Co-operative Society Ltd., Nagpur Action Committee. Contact E-Mail: - [email protected] Consumer complaints

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Shirish Shanbhag Shirish Shanbhag has an MSc in Organic Chemistry, Diploma in Higher Education, a Diploma in a French and has completed his LL.B. in first class, in 2021. Before his retirement, he was a junior college teacher at Patkar College from July 1980 to May 2012, where he taught theoretical and practical chemistry. Post retirement in 2012, he started providing guidance and counseling to people on several issues, with a specific focus on co-operative housing society related matters. Adv Shanbhag has a kee

Shailesh Gandhi Shailesh Gandhi is a former Central Information Commissioner for the Right to Information Act. He is a successful RTI activist and a regular speaker at Moneylife Foundation.

Abhay Datar Abhay Datar is a consumer activist. After working at Bank of Baroda for about 29 years, he retired as IT Manager. After retirement, Mr Datar joined Consumer Guidance Cell of Mumbai Grahak Panchayat (MGP) in 2008 and solved many cases related to banking including online fraudulent transactions, misuse of credit cards and ATM cards. Also handled cases related with mobile banking frauds and mediclaim. He was a Member of the Managing Committee of MGP till March 2021.

AV Shenoy AV Shenoy hold degrees in both Mechanical and Electrical Engineering from VJTI, University of Bombay and a Post Graduate Diploma in Industrial Management from Jamnalal Bajaj Institute of Management Studies. Worked as a Design Engineer in Electrical Business Group of Larsen & Toubro Ltd. at Powai from October 1969 to September 2001 and retired as Dy. General Manager. Also worked as a Facilitator/Trainer for implementation of Total Quality Management (TQM) and ISO 9000 in the organization. Since r

Dr Rajendra Ganatra Dr Rajendra M Ganatra, was a banker for two decades and is now a registered Insolvency Resolution Professional, restructuring consultant and visiting faculty for MBA. He has more three decades of experience in project finance, asset reconstruction and financial restructuring. He is a Registered Insolvency Professional and has been the former MD & CEO of India SME Asset Reconstruction Co. Limited

Samir Zaveri An extraordinary activist who has dedicated his life to the cause of railways, with a mission to help every rail commuter and accident victims, and improve Railway safety.

Mohammed Afzal Mohammed Afzal is a civic and consumer rights activist with over 44 years of experience in the social sector. He has worked extensively on civic, traffic, consumer and housing society-related issues and has guided citizens on grievance redressal, society governance and dispute resolution. Known for his practical and citizen-centric approach, he has been actively involved in public awareness initiatives and various consumer and civic forums in Mumbai.

Yogesh Sapkale Yogesh Sapkale is Deputy Editor of Moneylife and writes on legal, RTI, and consumer issues

Sucheta Dalal Trustee - Moneylife Foundation

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