LIFESTYLE & LEISURE


Hotels conduct customer service programs which also trained front office staff in acquiring knowledge of the prominent places in the area. This helped the guest in making their visit a memorable one Our customer service programs involved acquiring of intimate knowledge of the places,...

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There are remarkable benefits to human health from praying, especially praying for others   Prayer has been hailed as an effective tool for human healing in our ancient  scriptures and also in many other religious texts of the world. However, in the  so-called scientific world, sceptics...

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Moneylife Digital Team 14 June 2012
Researchers found a strong association with daily sleep periods of less than six hours and a greater incidence of stroke symptoms for middle-aged to older adults, even beyond other risk factors Sleeping less than six hours a night habitually ups the risk of stroke among middle-aged...

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The Seema Rai case of a failed pancreas transplant was discussed on Aamir Khan's Satyamev Jayate. Here is the full story of what went wrong in that case starting from the fact that Fortis did not even have the licence to perform pancreas transplant surgery The case of Late Seema Rai...

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While smokers caused immense trouble to the hotel staff, helping guests in times of crisis gets the writer “the employee of the month” award. The 45th part of a series describing the unknown triumphs and travails of doing international business Our motto was to keep the customer happy in...

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Moneylife Digital Team 11 June 2012
“Ocular pulse amplitude” test, can reliably detect carotid artery stenosis, a condition that clogs or blocks the arteries feeding the front part of the brain and is also known as the risk factor for strokes A research study at the University of Zurich has found that a simple eye test...

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The US housing boom in 2004 lured many to go in for second homes but unable to pay the mortgages, some were forced to return to rented apartments. The 43rd part of a series describing the unknown triumphs and travails of doing international business As we moved into 2004, one important...

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Medical malpractices and related corruption are rampant but the truth rarely comes out. And that is why it would be great if the IMA sues Aamir Khan   I recently came across a news item in The Hindu which stated, “The Indian Medical Association (IMA)…demanded an immediate apology from...

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The model shares information across patients who have similar health problems which leads to better predictions Statistical researchers from the University of Washington, after analyzing medical records from thousand of patients, have developed a statistical model for predicting what...

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An inspector assigned by the market research company masquerading as a guest made full assessment of the hotel’s services. The 42nd part of a series describing the unknown triumphs and travails of doing international business The hospitality industry survives on rendering the best of...

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Moneylife Digital Team 01 June 2012
Usha Uthup has been enthralling listeners for over 40 years now with hit Bollywood tracks like 'Hare Rama Hare Krishna', 'Ek Do Cha Cha Cha' and 'Ramba Ho'. She now wants to do more roles in Hindi films New Delhi: She took the audience by surprise appearing in “Saat Khoon Maaf” and...

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While the US was limping back to normalcy, the hotel industry had to deal with lower tourist business. The 41st part of a series describing the unknown triumphs and travails of doing international business As the TV channels continue to relay all details of the aerial attacks carried out...

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Security was tightened following the 9/11 attack while rescue operations continued in the hope to find more survivors. The 40th part of a series describing the unknown triumphs and travails of doing international business All the TV channels and newspapers carried details of the attacks...

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The daring air strikes on the twin World Trade Centre towers in New York on 9 September 2001 were the worst to have happened in the history of America. The 39th part of a series describing the unknown triumphs and travails of doing international business   Frankly speaking, I do not...

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Vithal C Nadkarni 26 May 2012
The great collector and numismatist Lance Dane died in Mumbai on last Wednesday, leaving behind a legacy valued at tens of crores. Vithal C Nadkarni pays tribute to the scholar-aesthete, whom he knew for nearly four decades… After he decided to shift to the suburbs from South Mumbai,...

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G Venkatesh 26 May 2012
As the quality of our lives improve along with higher disposable income, we spend more and more money on false beliefs and superstitions Even as the average income of urban Indians are increasing, we are flocking more and more to the so-called spiritual advisors, gurus, self styled...

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Drugs, drinks, women, gambling, spot fixing! What more do we need to shut down the IPL? Cleaning up the mess is the answer and the responsibility lies with the BCCI, the IPL Council and the owners of the franchises Drugs, drinks, women, gambling, spot fixing: Sounds like a cross between an...

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The writer narrates some anecdotes during his stint at the Sheraton Suites. The 38th part of a series describing the unknown triumphs and travails of doing international business In the hospitality industry, competition was severe and all the managers running these units must have...

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Whether one was in the morning or afternoon shift, the main purpose was in making the guests “feel at home”. The 37th part of a series describing the unknown triumphs and travails of doing international business Our hotel was situated in the “old town” of Alexandria, where, some two...

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Impromptu meetings called by the management were a learning experience for all. The 36th part of a series describing the unknown triumphs and travails of doing international business   The hotel industry is based on the ability of the staff to give best and memorable customer service as...

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