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Every company worth its salt admits that the customer is the king. But very few companies are actually able to take it beyond a slogan and make it an essential part of the corporate process. If there is one firm that knows this, it is JD Power and Associates. This firm is best-known for its...

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For those with strong skills of communication here’s an option, says Gaver Chatterjee Widespread economic growth is creating demand for new services, which, in turn, is creating new career opportunities, giving today’s bright young Indians opportunities to break away from the time-honoured...

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Business Process Outsourcing is a large full-fledged industry today, but there is hardly any company listed from this sector. So, there is no benchmark about their value. The only benchmark has been the value of takeover in the sector such as IBM’s acquisition of Daksh and Indian Rayon’s...

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Cipla is one of India’s largest pharma companies. But it is unlike its competitors. It has no pretense about research and development. It does not want to challenge Big Pharma in the US. It is not going out into the world to buy pharma companies like Wockhardt, Ranbaxy and others. Cipla...

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DLF refused to wrongfully hand over a flat for six years to a buyer, but the apex consumer court merely ordered it to give possession and not the huge loss of income. Sucheta Dalal recounts the story  DLF Ltd, the company that is credited with creating Delhi’s swank extension of Gurgaon, was...

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In 300 years of human evolution, stock markets lagged behind other streams of activity. This awareness helps one to make successful investments, says Debashis Basu When you buy a call option of Tisco, you are buying a financial instrument that has been in use for centuries of a company that is...

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WNS, an India-based company that is into Business Process Outsourcing, was listed in New York at $1 billion. Will there be a flood of local IPOs from BPOs, expecting such huge valuations? Unlikely Business Process Outsourcing is a large full-fledged industry today, but there is hardly any...

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These companies are persistently growing their revenues for the last three quarters, have a record of robust profitability and strong recent price performance. Analysis by ML Research Desk Our stock screen this time identifies companies within our database that have put up excellent revenue...

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Builders are notorious for harassing and creating situations that leave the buyers vulnerable vis-à-vis statutory authorities. Here is how to deal with them Few weeks ago, a bewildered apartment-buyer from Guwahati wrote to a consumer group, desperately seeking advice on how to prevent his...

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Anil Agashe 31 August 2006
Time may be running out for this bank The United Western Bank’s website has a link under company profile called “Strong Fundamental”. When you click on this link, you will get the message “Under Construction”. It can’t get any more apt. United Western Bank has been struggling for many years....

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As we had forecasted in July, markets continue to go up in a benign interest rate scenario.What about the medium term? US interest rate set by the Federal Reserve is one of the most important short-term drivers of global stock markets, including India. As rates move up and down, billions of...

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Buy the shares of retail companies exactly the way you would buy their products says Shreedhar Kanetkar It has been said that shares should be purchased like potatoes not perfumes, that is, with an eye on value for money. Seldom has the saying been more relevant to its own context: retail. If...

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It is a delicious irony hearing desi dudes blabber about Noni, which happens to be the Hawaiian name of a Mumbai tree called Morinda. At first, we thought we’d misheard the Bharatiya folk, which had turned ‘Nani’ into ‘Noni’. But when they started soliciting money for starting Noni...

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Before buyininto the idea of buying flat brokerage, look deeper. It may actually be more expensive! Kotak Securities has just introduced g Kotak Flat or K-9. Each trade will cost just Rs 9. The launch comes a few months before the launch of R-Trade of Reliance Capital. But is K-9 truly flat?...

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In our first issue, we mentioned that fund of funds are not such a great idea. Since our analysis, fund of funds have failed to turn out inspiring results Maybe it was a bad case of market-timing or a bad fund selection by the fund of funds (FoFs), but we were not off the mark. The first...

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Call them multi cap or flexi cap, these funds are not able to beat the market despite their flexible investment strategy, finds out ML Research Desk Mutual Funds are a business and the success of that business depends on just one thing: the amount of money that can be raised from retail...

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Over the past five years, Indian stockbrokers have expanded rapidly. Many of the leading ones like Motilal Oswal, India Bulls and Sharekhan now have hundreds of franchisees across the country. Simultaneously, online trading has spread like wildfire. But stock broking is not the best calling....

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The Times group was on the verge of launching e-wallet. It would have been convenient, but the rules are not clear and so the RBI has stopped it One of India’s most aggressive media groups, Times of India, was planning to launch India’s first electronic wallet (e-wallet). In an extremely alert...

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Large pools of long-term money from pension funds, sector-specific funds and private wealth are ready to get invested in India’s real estate sector Over a short but intense period of three weeks, I had the opportunity to meet over 80 fund managers, focused on real estate, spread across Asia,...

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The market is rising amid scepticism and there are more and more bullish voices in the air. We have been bullish for a short term before many of these experts turned positive mainly because of corporate performance and the short-term view of interest rates. In our previous issue, we...

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