Bank is not given proper reply their for i have applied to Banking Ombudsman but Banking Ombudsman is also passed order in favour of bank.
In this connection it is advised that we have examined the same and It is observed that bank has considered delay in process and compensated customer in processing fee.
In view of the above we are closing the same under Clause : 13 (1) (a) - Clause 13 1.a not on the grounds of complaint referred to in clause 8; of the Banking Ombudsman Scheme 2006.
Kindly advice me next step for dissatisfied order passed by Banking ombudsman
Sucheta Dalal Trustee - Moneylife Foundation
Abhay Datar Abhay Datar is a consumer activist and is also Member of the Managing Committee of Mumbai Grahak Panchayat (MGP). He was Treasurer at MGP for over two and a half years. After working at Bank of Baroda for about 29 years, he retired as IT Manager. After retirement, Mr Datar joined Consumer Guidance Cell of MGP in 2008 and solved many cases related to banking including online fraudulent transactions, misuse of credit cards and ATM cards. Also handled cases related to mobile and mediclaim. Mr Data
Suresh Prabhu Mr Prabhu retired as Senior Vice President from HDFC Bank
R Bhuvaneswari After serving Bank of Baroda for almost 40 years, Ms Bhuvaneshwari retired as Chief Manager in 2013.
Yogesh Sapkale Yogesh Sapkale is Deputy Editor of Moneylife and writes on finance, credit related issues
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