I had used credit cards for business, which unfortunately failed. I settled most of them, but some like HSBC and ABN, I couldn't figure out how to contact. Its been over a decade and I don't even remember the original dues. Recently, someone from Phoenix from Kotak group contacted me for ABN dues; it is 40K. Unfortunately, I don't remember the original dues now. Can I trust the company to tell me the correct dues? Also, how do I know if they will update my details after settlement? Should I take any letter from them? (I had not taken any letters in previous settlements as I was not aware and while the cheques were addressed to the relevant bank and card no. (so it wasn't fraud), I never received any updates or calls from the banks after settlement.) Thx.
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Sucheta Dalal Trustee - Moneylife Foundation

Abhay Datar Abhay Datar is a consumer activist and is also Member of the Managing Committee of Mumbai Grahak Panchayat (MGP). He was Treasurer at MGP for over two and a half years. After working at Bank of Baroda for about 29 years, he retired as IT Manager. After retirement, Mr Datar joined Consumer Guidance Cell of MGP in 2008 and solved many cases related to banking including online fraudulent transactions, misuse of credit cards and ATM cards. Also handled cases related to mobile and mediclaim. Mr Data

Suresh Prabhu Mr Prabhu retired as Senior Vice President from HDFC Bank

R Bhuvaneswari After serving Bank of Baroda for almost 40 years, Ms Bhuvaneshwari retired as Chief Manager in 2013.

Yogesh Sapkale Yogesh Sapkale is Deputy Editor of Moneylife and writes on finance, credit related issues

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