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I was receiving the credit card bill every month in my email box. Suddenly last month I did not get the bill and so it was not paid and this month bill shows late fee. I called the bank and they say that bill email was triggered by their system. What should I do in such situation?
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Sucheta Dalal Trustee - Moneylife Foundation

Suresh Prabhu Mr Prabhu retired as Senior Vice President from HDFC Bank

R Bhuvaneswari After serving Bank of Baroda for almost 40 years, Ms Bhuvaneshwari retired as Chief Manager in 2013.

Yogesh Sapkale Yogesh Sapkale is Deputy Editor of Moneylife and writes on finance, credit related issues

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