CONSUMER INTEREST


SpiceJet's Hyderabad-Delhi flight passengers had to walk on the Delhi airport's tarmac as the bus meant to carry them got delayed for nearly 45 minutes.   Aviation regulator, the directorate general of civil aviation (DGCA) has started investigation into the matter which took place on...

Read More



Yogesh Sapkale Yogesh Sapkale 05 August 2022
Given that e-commerce involves a virtual shopping experience, without an opportunity to physically view or examine the product, consumers heavily rely on reviews posted on e-commerce platforms to see the opinion and experiences of users who have already purchased the goods or...

Read More



Amid the debate over inflation and price rise, the latest data from the consumer affairs department (CAD) revealed that prices of kitchen commodities including wheat, rice, sugar, edible oil and essential vegetables such as potato recorded substantial jumps in the month of July compared to...

Read More



Moneylife Digital Team 01 August 2022
In a positive development, the Centre has decided to reduce resolution time of public grievances, raised on a dedicated portal, to a maximum of 30 days from the existing 45 days. Besides, it has been decided that a complaint received from a citizen will not be closed until an appeal filed...

Read More



Abhay Datar 01 August 2022
Almost every day, we read media reports about people losing money to a variety of financial frauds. Moneylife has been reporting these frauds extensively and warning people on how to protect themselves (check these links to be warned about frauds #FraudAlert – LINK).    Here is a...

Read More



"Do not trust online users unless you know them in real life. Also do not share personal information such as address, phone number, date of birth etc. on social media. Cyber fraudsters may misuse your trust and  personal information."   This is a message posted by @cyberdost, the...

Read More



Digital payments major Paytm allegedly suffered a massive data breach two years back that may have exposed data of over 3.4 million users, cyber-security company Firefox Monitor said on Wednesday.   According to Firefox Monitor, a security tracker by popular web browser Mozilla, Paytm...

Read More



Banks have received a total of 28,269 complaints pertaining to unauthorised transactions, debit in account without use or details of the card and use of stolen or cloned cards.   As per RBI, these complaints have been received under the erstwhile Banking Ombudsman Scheme, 2006 and...

Read More



Nearly seven in 10 consumers are unhappy at the Delhi High Court order staying recent government guidelines that prohibited restaurants from levying service charge automatically on food bills, a new report showed on Tuesday.   The Delhi HC last week stayed the new guidelines of the...

Read More



TruthInAdvertising.org 26 July 2022
Thanks to lucrative endorsement deals, consumers see celebrities shill products all the time. But sometimes, the endorsement is fake and the celebrity has nothing to do with the product they purportedly endorsed. Some celebrities have fought back.   Below is a list of fed-up...

Read More



Moneylife Digital Team 25 July 2022
Out of India's total number of liquified petroleum gas (LPG) customers of 309.5mn (million), more than 21.1mn did not buy a single refill during the fiscal year (FY) 2022, the Union government informed the Rajya Sabha.    As per a written statement given by Rameswar Teli, minister of...

Read More



Leading insure-tech platform Policybazaar has admitted it was hit by a cyber security incident last week but no significant customer data was exposed.   In a stock exchange filing, the platform, which sells several insurable coverage, said that on 19th July, certain vulnerabilities...

Read More



The rapid spread of the internet and technological advances have forced everyone to adopt digital ways of life. While this has made life easy for people, those who have failed to acquire the skill to navigate the digital world safely are easy victims of two well-defined factors: greed and...

Read More



The Centre on Wednesday informed the Lok Sabha that it has received 8,740 grievances reported against the cab aggregators for deficiency in services, inadequate consumer grievance redressal mechanism and cancellation by drivers.   The Consumer Protection (E-commerce) Rules, 2020...

Read More



In yet another fire incident involving electric vehicles (EVs) in the country, at least seven electric bikes caught fire at a showroom here reportedly due to overcharging.   The fire brigade had to be brought in to douse the fire at the showroom situated near the Gangadham area of...

Read More



Cyber-security researchers have discovered six severe vulnerabilities in a popular Chinese-built vehicle GPS tracker, potentially allowing hackers to track individuals without their knowledge, remotely disable fleets of corporate supply and emergency vehicles, abruptly stop civilian vehicles...

Read More



New internal documents released by the US House Judiciary Committee have revealed how Amazon, Facebook and Google favoured their own products and abused their dominance to suppress competition from their rivals.   The new documents include internal Facebook documents, showing the...

Read More



Moneylife Digital Team 19 July 2022
Households in India are forced to buy new appliances and white goods, despite having such products at home that are less than five years old, because of broken after-sales service and warranty, or because of service processes of brands. Nearly one in two consumers with such devices and white...

Read More



As the government begins to take steps to fix ed-tech platforms like BYJU's, several parents have shared their plight on social media and professional networking platforms as representatives from online education providers continue to force them to buy courses.   The ministry of...

Read More



A total of 7,813 complaints have been received against banks and non-banking finance companies (NBFCs) pertaining to digital lending apps and recovery agents under the 'Integrated Ombudsman Scheme' of the Reserve Bank of India (RBI) during the period 1 April 2021 to 3rd March this...

Read More

Free Helpline
Legal Credit
Feedback