CONSUMER ISSUES


TruthInAdvertising.org 19 August 2022
These days, it may seem like every celebrity is shilling non-fungible tokens – or NFTs – on social media. What’s behind these posts?   Today, TINA.org sent letters to more than a dozen celebrities who have promoted NFTs on their social media accounts, including Gwyneth Paltrow, Eva...

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Taking prompt action against online fraud, the state crime branch of Haryana police on Wednesday said it has managed to freeze Rs30 lakh transaction that had been siphoned off by a cyber fraudster from a company in Panchkula.   In addition, the cyber team has also assisted the victims...

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Moneylife Digital Team 16 August 2022
After Amul, another dairy major Mother Dairy raised its liquid milk prices by Rs 2/litre with effect from Wednesday (17th August). The new prices will be applicable for all milk variants.   A Mother Dairy spokesperson said that the company has been experiencing a surge in varied input...

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If you remember a Mumbai resident who recently paid over Rs3,000 for a 50km Uber ride during pouring rain and stormy weather, beat this man's ordeal on a sunny day!   A Delhi-NCR resident boarded an Uber from Delhi airport (Terminal 2) to his home on Noida-Greater Noida Expressway...

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Yogesh Sapkale Yogesh Sapkale 13 August 2022
Greed can make people do many things that cause them to lose their hard-earned money. Innumerable warnings not to fall for quick and absurdly high returns on any investment have little impact and people fall for them anyway.    A person from Pune was cheated of Rs4.37 crore...

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Moneylife Digital Team 10 August 2022
While dismissing an appeal filed by a bank employee, the National Consumer Disputes Redressal Commission (NCDRC) clarified that terminal benefits, such as gratuity or provident fund (employer's contribution), would not fall under the jurisdiction of consumer courts.    In an order...

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SpiceJet's Hyderabad-Delhi flight passengers had to walk on the Delhi airport's tarmac as the bus meant to carry them got delayed for nearly 45 minutes.   Aviation regulator, the directorate general of civil aviation (DGCA) has started investigation into the matter which took place on...

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Yogesh Sapkale Yogesh Sapkale 05 August 2022
Given that e-commerce involves a virtual shopping experience, without an opportunity to physically view or examine the product, consumers heavily rely on reviews posted on e-commerce platforms to see the opinion and experiences of users who have already purchased the goods or...

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Amid the debate over inflation and price rise, the latest data from the consumer affairs department (CAD) revealed that prices of kitchen commodities including wheat, rice, sugar, edible oil and essential vegetables such as potato recorded substantial jumps in the month of July compared to...

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Moneylife Digital Team 01 August 2022
In a positive development, the Centre has decided to reduce resolution time of public grievances, raised on a dedicated portal, to a maximum of 30 days from the existing 45 days. Besides, it has been decided that a complaint received from a citizen will not be closed until an appeal filed...

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Abhay Datar 01 August 2022
Almost every day, we read media reports about people losing money to a variety of financial frauds. Moneylife has been reporting these frauds extensively and warning people on how to protect themselves (check these links to be warned about frauds #FraudAlert – LINK).    Here is a...

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"Do not trust online users unless you know them in real life. Also do not share personal information such as address, phone number, date of birth etc. on social media. Cyber fraudsters may misuse your trust and  personal information."   This is a message posted by @cyberdost, the...

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Digital payments major Paytm allegedly suffered a massive data breach two years back that may have exposed data of over 3.4 million users, cyber-security company Firefox Monitor said on Wednesday.   According to Firefox Monitor, a security tracker by popular web browser Mozilla, Paytm...

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Banks have received a total of 28,269 complaints pertaining to unauthorised transactions, debit in account without use or details of the card and use of stolen or cloned cards.   As per RBI, these complaints have been received under the erstwhile Banking Ombudsman Scheme, 2006 and...

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Nearly seven in 10 consumers are unhappy at the Delhi High Court order staying recent government guidelines that prohibited restaurants from levying service charge automatically on food bills, a new report showed on Tuesday.   The Delhi HC last week stayed the new guidelines of the...

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TruthInAdvertising.org 26 July 2022
Thanks to lucrative endorsement deals, consumers see celebrities shill products all the time. But sometimes, the endorsement is fake and the celebrity has nothing to do with the product they purportedly endorsed. Some celebrities have fought back.   Below is a list of fed-up...

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Moneylife Digital Team 25 July 2022
Out of India's total number of liquified petroleum gas (LPG) customers of 309.5mn (million), more than 21.1mn did not buy a single refill during the fiscal year (FY) 2022, the Union government informed the Rajya Sabha.    As per a written statement given by Rameswar Teli, minister of...

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Leading insure-tech platform Policybazaar has admitted it was hit by a cyber security incident last week but no significant customer data was exposed.   In a stock exchange filing, the platform, which sells several insurable coverage, said that on 19th July, certain vulnerabilities...

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The rapid spread of the internet and technological advances have forced everyone to adopt digital ways of life. While this has made life easy for people, those who have failed to acquire the skill to navigate the digital world safely are easy victims of two well-defined factors: greed and...

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The Centre on Wednesday informed the Lok Sabha that it has received 8,740 grievances reported against the cab aggregators for deficiency in services, inadequate consumer grievance redressal mechanism and cancellation by drivers.   The Consumer Protection (E-commerce) Rules, 2020...

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