CONSUMER ISSUES


Moneylife Digital Team 15 July 2021
Bureau of Indian Standards (BIS) officials have seized 714 grams of gold jewellery bearing spurious BIS Hallmark during its search and seizure operation at Andheri in Mumbai.    "During the search and seizure operation at the premises of Classic Karat Assay Lab Pvt Ltd, located at...

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TruthInAdvertising.org 15 July 2021
How much of the real fruit pictured on the label actually makes it in these products?   Slick images of strawberries, lemons, limes, oranges, and other wholesome-looking fruit adorn the front labels of a number of popular grocery store items, beckoning consumers with a healthy snack...

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Moneylife Digital Team 14 July 2021
While dismissing an appeal filed by Mumbai-based PD Hinduja National Hospital, the National Consumer Disputes Redressal Commission (NCDRC) has asked the hospital to pay Rs3.51 lakh to a patient. Hinduja Hospital had filed an appeal against an order passed by Maharashtra state consumer...

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Moneylife Digital Team 14 July 2021
An Ahmedabad-based consumer court has ordered a multi-brand clothing retailer Brand Factory to pay Rs1,500 as compensation to a customer for charging him Rs10 for a carry bag.    The Consumer Disputes Redressal Commission (Ahmedabad rural) also asked the retailer (Brand Factory) to...

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Setting an ambitious target of 10 per cent for all battery electric vehicles (BEV) registrations by 2025, the Maharashtra government on Tuesday unveiled its new Electric Vehicle Policy (EVP) with a slew of incentives and attractions for the customers.   The EVP was released by...

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A group of 26 employees, including five women, have been arrested here for duping over 1,250 US citizens through a fake call centre by impersonating as Amazon customer service providers, police said on Tuesday.   On an average, the accused used to cheat over six US citizens per day....

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Moneylife Digital Team 13 July 2021
Consumer price index (CPI) inflation moderated marginally to 6.26% in June 2021 from 6.30% in the previous month. Surprisingly, most items in food and non-food have registered a de-growth in June, which raises a broader question whether the May 2021 inflation print was a data aberration,...

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Amazon online store suffered a global outage on Monday, including in India, as users tried to place orders but could not access the product detail page.   According to website outage tracker Downdetector, the online store of ecommerce giant suffered an outage that began early Monday...

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Moneylife Digital Team 09 July 2021
The District Consumer Disputes Redressal Commission at Panchkula, has imposed a penalty of Rs20,000 on food delivery platform Swiggy for levying Rs4.50 goods and service tax (GST) on the maximum retail price (MRP) of three soft drink bottles from a customer.   Abhishek Garg, a...

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Firefox browser developer Mozilla has claimed that Google-owned YouTube keeps pushing harmful videos and its algorithm is recommending videos with misinformation, violent content, hate speech and scams to its over two billion users.   The in-depth study also found that people in...

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In fresh trouble for the State Bank of India (SBI), hackers of Chinese origin are targeting bank users with phishing scams, asking them to update their KYC using a particular website link and offering free gifts worth Rs 50 lakh from the bank via a WhatsApp message, cybersecurity researchers...

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There may be no respite for fuel consumers in the country facing high prices of petrol and diesel for the past couple of months as global oil scenario is expected to remain firm with oil cartel OPEC failing to reach an agreement on gradual raising of oil production to meet the growing...

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Moneylife Digital Team 29 June 2021
While the Reserve Bank of India (RBI) virtually admitted that it was 'cheated' by the management of the scam-hit Punjab & Maharashtra Cooperative (PMC) Bank, it is noteworthy that as early as in 2011, a whistleblower had raised the issue of fraudulent activities taking place in the Bank on...

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The National Anti-Profiteering Authority (NAA) has directed GST officials to ensure that the reduced tax rates on Covid-related items are passed on to the consumers.   In an office memorandum, NAA said that the supplies are required to commensurately reduce the prices of each of the...

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Reliance Jio and Google on Thursday shared more details about their jointly developed ‘Made for India smartphone -- JioPhone Next -- which will be available in the country from September 10.   Announcing the launch at the annual general meeting of Reliance Industries Limited on...

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The Competition Commission of India (CCI) has ordered an investigation into allegations that Google has abused the dominant position of Android in the country's smart TV market.   According to the CCI's order on Tuesday, the antitrust watchdog was of the prima facie view that Google...

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The government plans to revise the e-commerce regulations in the country and bring about stricter norms, wherein the much talked-about flash sales may prohibited.   As per the new draft regulations, no e-commerce entity shall allow any display or promotion of misleading...

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Moneylife Digital Team 18 June 2021
Low interest rates have shifted many retail assets from the safety of bank fixed deposits to market-linked investments like bonds and debentures.   Although we do not suggest such investments for most people, due to the taxation of interest at marginal rate, borrower’s risk of default...

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The Union Ministry of Information & Broadcasting said in a statement on Thursday that the government has amended the Cable Television Network Rules, 1994, adding a statutory mechanism to redress citizen's grievances/complaints.   The rules have been amended in accordance with the...

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To provide safe and secure digital payments eco-system, Ministry of Home Affairs (MHA) has operationalised the national helpline 155260 and reporting platform for preventing financial loss due to cyber fraud.   The platform provides a mechanism for persons cheated in cyber frauds to...

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