CONSUMER ISSUES


Moneylife Digital Team 13 October 2021
A trove of internal documents from Amazon reveals how the e-commerce giant ran a systematic campaign to create knockoff goods and manipulate search results to boost its own product lines in India—practices it has denied engaging in, says Reuters.   According to the report, the...

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TruthInAdvertising.org 12 October 2021
Several bottled-water brands, including Dasani and Poland Spring, may think they have figured out a way to make consumers feel better about drinking water out of single-use plastic bottles that are harmful to the environment: label the products “100% recyclable.”   The problem,...

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IANS 06 October 2021
As leading e-commerce platforms gear up for record revenues in the festive season, several fake and malicious e-commerce platforms have proliferated in the country, selling smartphone accessories to luxury watches. The cyber authorities have failed to protect innocent users, who are falling...

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IANS 04 October 2021
The Supreme Court (SC) on Monday issued a notice on a plea seeking direction to the Centre to frame a 'model builder agreement' and agent-buyer agreement in the real estate sector to infuse transparency and fairness, restraining builders and agents from indulging into unfair and restrictive...

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Saksham Malik (The Leaflet) 04 October 2021
As the Competition Commission of India investigates Google and now Apple for anti-competitive conduct in the app store market, SAKSHAM MALIK explains what the issues at stake are and potential implications for app developers and consumers.   Last month, the Competition Commission of...

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Moneylife Digital Team 30 September 2021
Suryoday Small Finance Bank (SFB) has decided to shut down its automated teller machines (ATMs) from 1 October 2021 due to operational reasons.   However, customers will be able to use their Suryoday Bank ATM or debit card at most ATMs of other banks for cash withdrawal. Additionally,...

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IANS 30 September 2021
The Supreme Court on Thursday ruled that an insurance company can reject the claim, if a vehicle does not have valid registration, as it denied a claim for the theft of a car having temporary registration.   A bench headed by Justice U.U. Lalit and comprising Justices S. Ravindra Bhat...

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Moneylife Digital Team 30 September 2021
Bank customers, especially in India, are being targeted by a new mobile banking campaign using Drinik Android malware under the pretext of refund from the Income Tax (I-T) department. Drinik, a primitive SMS stealer in 2016, has evolved into a banking trojan now and persuades customers to...

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Moneylife Digital Team 28 September 2021
Bharatiya Janata Paty (BJP) leader and former member of Parliament (MP) Kirit Somaiya has welcomed the arrest of Shiv Sena's five-time MP and former union minister Anandrao Adsul, in the City Cooperative Bank Ltd scam worth Rs900 crore.    Mr Somaiya said, "Anandrao Adsul sank City...

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TruthInAdvertising.org 28 September 2021
TINA.org files a complaint with the US federal regulators over shoemaker's deceptive made in the USA claims.   For more than a decade, New Balance has defied the law when it comes to marketing its athletic shoes as “made in the USA,” brazenly ignoring the legal definition for the term...

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Craig Silverman, Chris Morran  and   Maya Eliahou (ProPublica) 27 September 2021
From suspiciously low prices to sellers who demand payment in gift cards, there are multiple warning signs a Marketplace listing might be fraudulent.   Even though Facebook Marketplace is backed by the power of the social networking giant, buying and selling items through the service...

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On 22nd September, there was a new twist to the Zee Entertainment Enterprises (ZEEL) drama when its board of directors granted in-principle approval to a merger with Sony Pictures Networks India (SPNI). More importantly, Punit Goenka, who the largest shareholder, Invesco Developing Market...

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Khushi Jain (The Leaflet) 24 September 2021
The RBI’s new Account Aggregator framework aims to ensure convenience to customers in availing loans and establish a fool proof mechanism for the financial institutes to check the creditworthiness of the loanee. However, several concerns must be taken care of to protect users’ data privacy...

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Moneylife Digital Team 23 September 2021
Updated on 24 September 2021 at 4pm to include clarification from DICGC   The Union government has announced that the Deposit Insurance & Credit Guarantee Corporation (DICGC) would be paying a maximum of Rs5 lakh to depositors of 21 banks, including Punjab and Maharashtra Cooperative...

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Moneylife Digital Team 22 September 2021
Depositors of 21 banks, including Punjab and Maharashtra Cooperative (PMC) Bank, will receive up to Rs5 lakh from the deposit insurance & credit guarantee corporation (DICGC) within 90 days or by 29 December 2021 under the all-inclusive directions (AID).    The DICGC (Amendment) Act,...

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Moneylife Digital Team 20 September 2021
Paying heed to the concerns raised by several organisations over the possibility of failure of millions of e-mandates or auto-debits because all banks have not upgraded their systems, the Reserve Bank of India (RBI) had extended the compliance timeline by six months in April this year. Now...

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IANS 14 September 2021
Apple has released iOS 14.8 and iPadOS 14.8 for iPhone as well as for iPad users with an important security fix. Citizen Lab caught zero-click, zero day iMessage .gif files used by NSO Group's Pegasus spyware to exploit Apple's image rendering library   The iOS 14.8 update provides...

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IANS 14 September 2021
The Reserve Bank of India (RBI) has cautioned the public against falling prey to frauds in the name of KYC (know your customer) update and sharing key details such as debit and credit card details and OTPs.   In a statement on Monday, the RBI said that it has been receiving complaints...

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The typical urban scenario used to be about a tenant doing the rounds, looking for reasonable accommodation—and then going through a rigorous know-your-tenant (KYT) pre-verification, police verifications and all sorts of post-signing fine print - including dealing with broker commissions as...

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IANS 11 September 2021
The Supreme Court on Thursday stayed the National Consumer Dispute Redressal Commission (NCDRC) decision upholding state consumer forum order, which directed HDFC Bank to pay for Rs 30 lakh to a customer, who claimed fraudulent withdrawals from his account.   HDFC Bank counsel...

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