CONSUMER ISSUES


In case of unwanted calls, the first complaint will invite warning, followed by Rs500 fine and disconnection on the third instance of violation of regulatory norms   New Delhi: To curb the menace of unsolicited SMSes, the Telecom Regulatory Authority of India (TRAI) proposed charging...

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V Raghunathan V Raghunathan 02 August 2012
The new look Gmail, is unfriendly,  clumsy and irritating Google has changed the way we live. Today, even when we misplace our car keys, we tend to rush to Google to search for them. So, even as Google worms its way deep into our psyche, does it realise its responsibility towards the...

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RBI does not permit lending against gold if the amount raised by the borrower is to be used for speculative purposes, but cannot stop lending against gold as a segment, Subbarao said Mumbai: Contrary to speculation that the Reserve Bank of India may ban banks from selling gold coins,...

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Veeresh Malik Veeresh Malik 01 August 2012
Roadside garages are thriving because company service centres are too pricey Workshop repair and service-load factors appear to be coming down as people appear to head for independent and road-side garages again, now that spare parts from non-authorised sources are easily available. And...

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Xpress Money with its festive offer for Ramadan enables expats to send money at an affordable fee of 1.70 Omnai rial   Mumbai: Xpress Money, a global money transfer agency announced a flat fee of 1.70 Omani rial for remittances of any denominations to India during the Ramadan season,...

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In the first phase the mobile remittance scheme will be implemented in selected states like Kerala, Bihar, New Delhi and Punjab Kottayam: The Postal Department is launching an instant money remittance scheme, mobile remittance scheme, in tie-up with the BSNL infrastructure by next month,...

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Our filmi personalities endorse various products everyday. While the products they endorse are meant for daily consumption, the campaigns are best forgotten Indian film stars from across the country endorse various products—from toothpastes to luxury cars—but their campaigns lack the...

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Can education be a substitute for effective regulation?   On 17th July, all financial regulators together released a draft paper, titled “National Strategy for Financial Education”, prepared by a sub-committee of the FSDC (Financial Stability and Development Council). The objective is...

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The device, Micro Eye, with web-based applications, allows a registered user to log in and monitor several of their offices from a single location     Mumbai: Security products and solutions provider Micro Technologies launched a new surveillance and detection device which aims to...

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There is an urgent need for BIS certification especially in context with safety of high-power consuming electrical appliances in India. The authorities need to re-introduce ISI certification for home consumer electricals urgently In the early days of emission reduction in motor vehicles...

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While absolving New India Insurance Co, the Consumer Forum held Pan Card Club guilty for failing to explain provisions of its membership and personal accident insurance details to the member Thane: The Thane District Consumer Redressal Forum has faulted the Pan Card Club for being...

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Daryl Nelson (ConsumerAffairs.com) 20 July 2012
The strategy is to experiment and try. When choosing generic products, customers should try to eliminate their prejudices and give the non-branded item a fair shake A recently published Consumer Affairs story (

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Moneylife Digital Team 19 July 2012
Taxsmile will install 50 automated tax filing machines at Cafe Coffee Day joints, from where a tax payer can file his/her tax returns Taxsmile.com India Pvt Ltd said it partnered with Cafe Coffee Day (CCD) and would set up 50 automated tax filing (ATF) machines in CCD joints pan...

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The government is close to taking a decision on capping the number of subsidised LPG cylinders to 'econonomically not weaker' and also looking at partial decontrol of diesel prices Bangalore: The Union government is close to taking a decision on capping the number of subsidised LPG...

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  Mantra has two exclusive Beechcraft 1900D planes for operating regional services and has a fleet of 12 aircraft ranging from the 5-seater turboprops to 17 seater corporate luxury jets Mumbai: Mantra Regional Airline, a part of Religare Voyages Ltd, said its maiden regional service...

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Thane District Consumer Forum ruled that builder has to fulfil conditions laid by the civic authority while granting OC, even if such conditions are not mentioned in the sale agreement Thane: The Thane District Consumer Forum has ruled that builder must abide by the conditions laid down...

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Penalties for Visa, MasterCard and other card-issuing banks are $7.25 billion - $6.05 billion for past damages and the $1.2 billion for relief   Washington : Credit card giants, Visa and MasterCard, agreed to pay more than $6 billion to millions of merchants, who sued them for allegedly...

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The central bank would create a new category for fund transfer of up to Rs10,000, which would be charged Rs2.5 per transaction   Mumbai: To promote cashless transactions, the Reserve Bank of India has slashed charges for electronic transfer of funds for smaller amounts of up to Rs10,000...

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Dry-cleaners nowadays use plain old water instead of petrol, which ruins the clothes. Even the consumer courts will be helpless in resolving the issue Many of us have nostalgic memories of the dry-cleaned clothes that would continue to carry the faint smell of petrol, days after they...

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If any luggage is not handed over to railway administration against a proper receipt, the Railways will not be responsible for any theft or loss of the luggage, says the State Consumer Redressal Commission   Mumbai: The Maharashtra Consumer Redressal Commission has observed that if...

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