CONSUMER ISSUES


SD Israni SD Israni 29 August 2012
Why is a railway accident victim discriminated against?   The regularity with which rail accidents take place in India and their severity would qualify them as being theatre of the absurd, if they were not tragic incidents of such monumental dimensions.   There was a time when...

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With the upward revision to 20% from 10%, the FAC ceiling for MSEDCL works out to be at 94.91 paise per kilo watt hour, 99.9 paise for Tata Power, 128.4 paise for RInfra and 144.58 paise for BEST per kWh at the prevailing retail tariffs   Mumbai: Monthly electricity bills of consumers...

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Food and Consumer Affairs Minister KV Thomas said there is little scope for legal action against hotels and restaurants for overcharging of mineral water as the Delhi High Court has held that it does not violate any provisions of the law New Delhi: The Union government said there is...

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The Consumer Forum asked Airtel to refund Rs1,000 to Asha Sharma towards the cost of the SIM along with a compensation of Rs5,000 for harassment and as litigation charges for not activating her connection New Delhi: Telecom operator Airtel has been directed by a consumer forum to pay...

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MSOs, including Siti Cable, In Cable, Digicable, Hathway, and DEN Networks are offering digital cable set-top boxes at a discounted price of Rs799 each  New Delhi: Country's leading multi system operators (MSOs) have come together for a common promotional scheme, under which they would...

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Mark Huffman (ConsumerAffairs) 24 August 2012
Consumer Affairs, a US-based consumer news and advocacy site says the annual list of most-stolen vehicles is dominated by models from the 1990s   If you are worried that car thieves are coveting your shiny new luxury car perhaps you should be more concerned about the other car in your...

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Oil companies including Indian Oil, BPCL and HPCL are identifying customers who have multiple domestic LPG connections either in their names with same address or in some others' name with same address   Chandigarh: Consumers of liquefied petroleum gas (LPG) may not be able to refill...

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Only those residential category consumers whose average monthly consumption over the previous 12 months is up to 300 units a month, shall be eligible to changeover from Reliance Infra to Tata Power, the MERC said   Mumbai: Electricity regulator Maharashtra Electricity Regulatory...

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According to the Banking Ombudsman from Karnataka, number of complaints regarding net banking has considerably come down now as all the banks have tighter fire walls and three levels of safety protocols Bangalore: Karnataka's banking ombudsman received 3,647 complaints and resolved 3,563...

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The India Kindle Store features a vast selection of titles, new releases, bestsellers, and works from a range of Indian authors. Amazon has also launched its bestselling e-reader Kindle at an introductory price of Rs6,999   New Delhi: US-based e-commerce firm Amazon today launched its...

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Sucheta Dalal Sucheta Dalal 23 August 2012
Under the RBI ordained “call option”, finance companies are officially allowed to return deposits anytime after three months of raising funds. Is this fair to the investors? Anil Agashe, a professor of finance and a very aware investor, was surprised when First Leasing Company of India,...

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Normal banking operations, including cash transactions, cheque clearances, foreign exchange dealings were affected, says AIBEA general secretary   New Delhi: Normal operations in India’s public sector banks (PSBs), including cheque clearances and fund transfers, were on Thursday...

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Veeresh Malik Veeresh Malik 22 August 2012
Have you ever been sent round the bend by a telecom company, which has not updated your payments, and are you in danger of losing it? Revenues and profits in the private telecom companies are headed in only one direction—down. As a result, it appears as though all sorts of methods are...

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According to CVC, professionals empanelled by banks and insurance companies like advocates, engineers or valuers, chartered accountants and surveyors are sometimes involved in unfair practices including false or distorted reports which lead to distressed assets of the banks or unfair claims...

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Maharashtra Consumer Commission said complainant deserves to be suitably compensated on account of inordinate delay and for the mental agony together with cost of litigation   Mumbai: Observing that New India Assurance Co had arbitrarily repudiated the insurance claim payable under a...

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Yogesh Sapkale Yogesh Sapkale 14 August 2012
After filing several complaints with various authorities including the Competition Commission, Cama Motors, which raised a stink about Mercedes Benz, asks if there is any authority in India which can take a decision on such matters in customers’ interest Ahmedabad-based Cama Motors, one...

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Yogesh Sapkale Yogesh Sapkale 13 August 2012
Cama Motors, a highly reputed and one of the oldest dealers of foreign cars, has made allegations of murderous malpractices of Mercedes Benz. It charges Mercedes of being neck-deep in a variety of immoral and unethical practices   Would you believe it if you received a letter from...

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TRAI proposed to levy penalty of Rs10,000 in the cases where contravention from rules is established in rejection of porting request by telecom operators   New Delhi: Acting on numerous complaints, the Telecom Regulatory Authority of India (TRAI) has proposed a penalty of Rs10,000 on...

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In case of unwanted calls, the first complaint will invite warning, followed by Rs500 fine and disconnection on the third instance of violation of regulatory norms   New Delhi: To curb the menace of unsolicited SMSes, the Telecom Regulatory Authority of India (TRAI) proposed charging...

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V Raghunathan V Raghunathan 02 August 2012
The new look Gmail, is unfriendly,  clumsy and irritating Google has changed the way we live. Today, even when we misplace our car keys, we tend to rush to Google to search for them. So, even as Google worms its way deep into our psyche, does it realise its responsibility towards the...

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