CONSUMER ISSUES


Dr SD Israni 10 October 2012
Sometimes free goods and services are not a good thing The year 1986 was a landmark in the history of consumer rights in India when the Consumer Protection Act (CPA) became a statute. In fact, laws like Sale of Goods Act, Contract Act, and such, were already on the statute book, but...

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MDT/PTI 10 October 2012
There are maximum cases with the Chandigarh Insurance Ombudsman in which customers have complained that they had been sold insurance policies by agents by saying that it was single premium 'Fixed Deposit' scheme with high returns   Chandigarh: Mis-selling of insurance policies and...

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MDT/PTI 10 October 2012
According to Gartner, digital mega-companies will alter and shape the market by helping it develop, feeding the fires of change by making customers better informed and occasionally catalytic forays into the market with niche financial services offerings   Bangalore: Internet-oriented...

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MDT/PTI 09 October 2012
The Consumer Forum asked Vodafone to refund money deducted from its customer's account and pay Rs5,000 as compensation for harassment and mental agony   New Delhi: Vodafone Essar Mobile Services Ltd has been directed by a consumer forum in Delhi to pay Rs5,000 as compensation to a...

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Moneylife Digital Team 09 October 2012
According to the National Consumer Forum, return of money after 12 years along with 18% p.a. simple interest is most reasonable even if different Acts and judgements may suggest lower rates   The National Consumer Disputes Redressal Commission (NCDRC) has held that refund of money...

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MDT/PTI 09 October 2012
Action against KFC's eatery in Thiruvananthapuram followed a complaint lodged by a customer who found a dead worm in a dish of 'fiery chicken' he bought from the outlet Thiruvananthapuram: The outlet of Kentucky Fried Chicken (KFC) has been closed down by the state Food Safety...

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MDT/PTI 08 October 2012
Malaysian Airlines said it is not opposed to an increase in airport charges in India but it should be manageable, otherwise it may have to re-think its strategy   New Delhi: The exorbitant increase in Delhi airport charges and demand for a hike by other major airports has forced...

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MDT/PTI 05 October 2012
Holding Kuwait Airways guilty of negligence, inaction and passivity for not delivering the goods, the NCDRC asked it to pay Rs25 lakh for delaying the delivery of consignments of handicrafts to the US over 16 years ago New Delhi: Kuwait Airways has been ordered by the apex consumer...

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MDT/PTI 04 October 2012
The CIBIL TransUnion Score 2.0, which tracks six month's credit history, will grade customers on a risk index ranging from 1 to 5, with 1 denoting the highest risk and 5 the lowest risk of default   Mumbai: Credit information services provider CIBIL and TransUnion on Thursday formally...

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Moneylife Digital Team 04 October 2012
The next time Saif Ali Khan tells you to buy Lays, be careful. That pack may be lighter in weight but heavy on wallet—like his girlfriends!!!    Contrary to the commonly-held belief that well-known, leading brands live up to their name and refrain from duping consumers, PepsiCo, the...

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Moneylife Digital Team 03 October 2012
This article tells you about how to keep track of your ‘rightful’ six subsidized LPG cylinders, unless you want pay more every time Here are details about the capping of subsidized cylinders scheme for LPG (liquefied petroleum gas) announced by the Government of India on 13 September...

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MDT/PTI 03 October 2012
The Bill envisages in case of non-return of depositors' money or any fraud, the defaulter company will attract imprisonment up to six years and fine up to Rs1 lakh and allows to attach properties of managers or owners of such company   Chandigarh: The Punjab Cabinet has approved a...

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MDT/PTI 02 October 2012
As per revised guidelines, pre-paid payment cards have been divided in to three categories and would require necessary documents depending on the card value   Mumbai: The Reserve Bank of India (RBI) has rationalised categories and value limit of pre-paid payment cards to three broad...

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MDT/PTI 01 October 2012
At present, processing fee charged for top-ups of Rs20 and above is Rs3, while for top-ups below Rs20, it is Rs2. More than 90% of mobile phone users in the country are estimated to be prepaid users   New Delhi: The Telecom Regulatory Authority of India (TRAI) today said processing...

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MDT/PTI 27 September 2012
The service tax will apply to tickets issued in advance for journeys to commence on or after the date of its implementation. In case of tickets already issued excluding service tax, it will be ensured that the same is recovered either by TTEs in the train or by the booking offices before the...

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MDT/PTI 26 September 2012
A Consumer Forum asked Spice Mobile and its service centre to jointly pay Rs18,000 to a doctor for not repairing or returning her mobile phone   New Delhi: Spice Mobile Ltd has been asked by a consumer forum to pay Rs18,000 to a doctor for not fixing or returning her cell phone which...

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MDT/PTI 26 September 2012
United India Insurance launched 'M-Power'-- an application that can be used by its customers to pay their premiums using a mobile phone   Chennai: Public sector insurer United India Insurance has become the first in the country to offer customers a facility to pay their premium...

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MDT/PTI 26 September 2012
State Bank of Travancore took possession of a commercial building, earned rent of Rs19,500 in two years and then sold the building for Rs18.7 lakh to recover a loan of Rs15,000   Kochi: Coming down on a bank for meting out 'unfair deal" to a client by selling his commercial building...

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MDT/PTI 24 September 2012
Tata Power Delhi Distribution has been asked to pay Rs19,000 for failing to provide electricity connection to a consumer within 30 days New Delhi: Delhi Electricity Regulatory Commission (DERC) has imposed a penalty of around Rs19,000 on Tata Power Delhi Distribution Ltd (TPDDL) for...

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MDT/PTI 24 September 2012
According to telecom minister Sibbal, the 'One Nation - Free Roaming' concept under the new telecom policy would be implemented from next year and mobile subscribers can roam across circles without paying extra roaming charges for incoming and outgoing calls New Delhi: India's Telecom...

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