CONSUMER ISSUES


Shirish Shanbhag 25 June 2026
Disputes in a cooperative housing society (CHS/the Society) often arise not because the law is unclear, but because procedures are misunderstood or ignored. Whether it is an unjustified demand during a property transfer, differing views on how maintenance charges should be shared, or a...

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Moneylife Digital Team 25 June 2026
The Reserve Bank of India (RBI) has notified its framework for protecting customers against fraudulent electronic banking transactions, but the final directions differ in several important respects from the draft released for public consultation in March. While the framework retains the...

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Moneylife Digital Team 23 June 2026
Messaging platform Telegram has returned to the Google Play Store after the Indian government's temporary nationwide restriction on the service expired following the completion of the national eligibility-cum-entrance test (NEET-UG) 2026 re-examination, conducted amid concerns over organised...

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Arna Chatterjee (Bar  and   Bench) 22 June 2026
The District Consumer Disputes Redressal Commission at Darjeeling recently directed Amazon and a seller who listing a camera on the online platform to pay ₹4.68 lakh compensation and refund to a customer who was denied a refund even after returning a wrongly delivered product (Soloman Lepcha v...

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Moneylife Digital Team 22 June 2026
The central consumer protection authority (CCPA) has imposed penalties of ₹1 lakh each on Storia Foods and Beverages Pvt Ltd and Mrs Bectors Food Specialities Ltd, maker of the English Oven bread brand, for misleading advertisements that used the term '100%' despite the products not fully...

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A few weeks ago, Dolly, a young professional in Mumbai, started noticing something off. Her partner seemed to know exactly where she had been, who she had spoken to, even details from private conversations with friends — things she had never told him. At first, she brushed it off. Maybe he was...

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Prashant Jha (Bar  and   Bench) 19 June 2026
The Delhi High Court on Friday upheld the Central government's decision to temporarily ban the instant messaging platform Telegram ahead of the National Eligibility cum Entrance Test undergraduate (NEET-UG) re-exams.   Justice Tejas Karia pronounced the verdict this morning.   "R1...

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Arna Chatterjee (Bar  and   Bench) 18 June 2026
The District Consumer Commission in Jalandhar recently directed a restaurant to pay ₹15,000 as compensation to a lawyer for imposing a mandatory service charge on his food bill (Sanjeev Duggal v Maya Inns Pvt. Ltd).   The consumer forum ruled that such a mandatory levy of service charges...

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Moneylife Digital Team 18 June 2026
In a significant development for victims of cyber financial fraud, around 100,000 citizens have so far benefited from mechanisms created by the Union ministry of home affairs (MHA) to help recover money lost to online scams and resolve disputes arising from cybercrime investigations.   The...

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Shirish Shanbhag 18 June 2026
A recurring challenge in a cooperative housing society (CHS/the Society) is that many disputes arise not from major structural issues, but from everyday lapses in maintenance, administration and compliance by the managing committee as well as CHS members. When grievances are ignored or informal...

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Prachi Salve (IndiaSpend) 17 June 2026
India has nearly tripled health insurance coverage over the past seven years, according to data from the National Sample Survey’s (NSS) 80th Round. Yet the average household spends more out of pocket on medical care.   This is because insurance is built almost entirely around hospitalisation,...

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Moneylife Digital Team 16 June 2026
In a major move aimed at protecting bank customers from aggressive sales tactics and misleading marketing practices, the Reserve Bank of India (RBI) has issued a comprehensive framework governing the advertising, marketing and sale of financial products and services by banks. The new rules,...

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Moneylife Digital Team 16 June 2026
After finding that a Ghaziabad-based cooperative housing society (CHS/the society) failed to hand over possession of flats booked more than 15 years ago, the Delhi state consumer disputes redressal commission has directed the society to refund ₹79.43 lakh to two home-buyers, along with an...

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Moneylife Digital Team 16 June 2026
The Indian government has imposed temporary restrictions on the messaging platform Telegram ahead of the National Eligibility-cum-Entrance Test (NEET-UG) 2026 re-examination, with the National Testing Agency (NTA) describing the move as a necessary step to combat organised cheating rackets,...

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Moneylife Digital Team 15 June 2026
More than half of owners of petrol vehicles manufactured before 2023 have reported a decline in fuel efficiency since early 2025, while many have also experienced engine performance issues, higher maintenance costs and fuel-system-related problems following the nationwide adoption of E20...

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Moneylife Digital Team 15 June 2026
The Food Safety and Standards Authority of India (FSSAI) has initiated action against several food business operators (FBOs) for allegedly using misleading brand names, trade names and product claims that could deceive consumers about the nature, quality or health benefits of their...

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Moneylife Digital Team 12 June 2026
Shares of Nestlé India Ltd fell more than 3% on Friday after the Food Safety and Standards Authority of India (FSSAI) reportedly issued a notice to the company over a complaint alleging the presence of insects or larvae in a packet of Maggi noodles, one of the company's flagship...

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For years, cybercriminals went after passwords, one-time passcodes (OTPs), and banking credentials. That is still happening — but the smarter ones have moved on to something far more valuable and a lot harder (read: mostly impossible) to replace.   Your face.   A recent advisory from the...

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Debayan Roy (Bar  and   Bench) 11 June 2026
The Supreme Court on Thursday recognized loss of wife's domestic care as a separate head of compensation in motor accident claims under the Motor Vehicles Act (MV Act).   A Bench of Justice Sanjoy Karol and Justice NK Singh passed the ruling while granting additional compensation in a motor...

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Moneylife Digital Team 11 June 2026
Life in a cooperative housing society (CHS/the Society) is governed as much by procedures and records as by neighbourly understanding. Many disputes arise not from major conflicts but from uncertainty over how CHS, especially the managing committee, should deal with routine matters such as the...

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