CONSUMER ISSUES


Moneylife Digital Team 25 October 2023
Holding IKEA India Pvt Ltd responsible for committing deficient service and unfair trade practices, a district consumer forum directed the ready-to-assemble furniture maker to pay Rs3,000 compensation and Rs20 charged to a customer for a paper bag, with 12% interest. IKEA is a Swedish...

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Banking and security experts repeatedly warn people not to share their bank account details, credit or debit card numbers, or personal identification numbers (PIN) with anyone. Yet, many bank account- holders voluntarily agree to become banking/ money mules and allow fraudsters to use their...

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Moneylife Digital Team 19 October 2023
While upholding orders passed by fora below, the national consumer disputes redressal commission (NCDRC) directed State Bank of India (SBI) to pay Rs88,000 in equal share to two farmers for wrongly remitting their premium for the Pradhan Mantri Fasal Bima Yojana (PMFBY) to another district,...

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Shirish Shanbhag 19 October 2023
Certain procedures and compliance requirements must be met for a building under construction before documents such as an intimation of disapproval (IOD) or commencement certificate (CC) are issued by the municipal corporation.    An IOD and CC are critical documents on which further...

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Moneylife Digital Team 18 October 2023
Holding Life Insurance Corporation of India (LIC) responsible for defects in construction by not providing washbasin, angle valves, and mixing taps, and for improper disposal of balcony water, the national consumer disputes redressal commission (NCDRC) directed the insurer to pay Rs1.50 lakh...

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IANS 18 October 2023
Elon Musk on Wednesday said that in order to tackle bots, new X users will need to pay $1 per year to post on the platform, although they can read other posts for free.   The company is rolling out the test of this new programme in New Zealand and the Philippines, before it launches...

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IANS 16 October 2023
In the wake of multiple instances of online bank frauds through misuse of biometrics data in Aadhaar cards, a popular civil society forum here has appealed to Reserve Bank of India (RBI) governor Shaktikanta Das for the introduction of information security (IS) audit system for...

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IANS 16 October 2023
Online food delivery platform Swiggy has also increased the platform fee from Rs 2 to Rs 3 for food orders.   A Swiggy spokesperson on Monday told IANS, that "there has been no significant change on platform fee, which is applied by most service players and is a common practice across...

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Every so often, when one posts a consumer grievance issue on social media, a host of well-meaning sympathisers will say—take them to court, demand compensation, make them pay! The reality is very different. In many ways, it is a better time to be a consumer anywhere in the...

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Moneylife Digital Team 13 October 2023
Coming down heavily on Bajaj Allianz Life Insurance Co Ltd for unfair trade practices and selling 99-year insurance policies to a senior citizen, the additional district consumer disputes redressal commission for Mumbai suburban directed the insurer to refund the entire premium of Rs8.15 lakh...

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Shirish Shanbhag 13 October 2023
Using a residential property for commercial purposes has become a common practice for earning additional income. For some, converting a residential flat into an office space is also an excellent way to boost business. However, you can only use your flat for commercial purposes if your Society...

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Payment gateways, a technology or service that facilitates electronic transactions, play a crucial role in the online commerce ecosystem by ensuring the security, reliability and convenience of electronic payment transactions. It acts as an intermediary between a merchant (a business that...

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Shrirang V Samant 13 October 2023
Have you ever had to give your fingerprint to deposit cash in your bank account? That too in the branch where you hold this account?   I recently went through this surreal experience when I went to my bank branch where I hold a savings account. This happens to be a public sector bank...

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IANS 13 October 2023
In a shocking incident, a delivery executive of a private company delivering Flipkart goods online in Ghaziabad, allegedly stole 71 new mobile phones and is absconding.   The incident came to light after Vipin Kumar Rathore, the area manager of Antu Heighting Logistics, which is...

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Moneylife Digital Team 12 October 2023
Rejecting the contention of Star Health & Allied Insurance Co Ltd about concealment of pre-existing disease, the national consumer disputes redressal commission (NCDRC) directed the insurer to pay Rs15 lakh as expenses for medical treatment and Rs30,000 costs.    In an order, the...

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IANS 11 October 2023
The Delhi police has registered an FIR (first information report) against a realtor for allegedly cheating a person of more than Rs1 crore after selling him a flat in north Delhi which was later demolished by the municipal corporation of Delhi (MCD), an official said on...

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Laura Smith (TruthInAdvertising) 11 October 2023
And why the problem is even worse when those human viewers are kids.   Artificial intelligence (AI) is making waves. Literally and figuratively. Everyone – from just about every major news outlet to the White House – is abuzz with discussions concerning AI, a term that is generally...

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Shirish Shanbhag 06 October 2023
Property tax payments are a source of income for development and civic bodies in India, and it is a mandatory levy imposed on owners of immovable assets. It is important to note that property tax is to be paid by owners who are in possession of the property. This means that builders who have...

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So, you finally decided to go in for a new phone and opt for the latest handset during the big online festival sales. You then notice that several apps are preloaded on the device. These pre-installed apps, provided by the device manufacturer, are known as bloatware or potentially unwanted...

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IANS 04 October 2023
Meta is reportedly planning to charge $14 for accessing an ad-free Instagram or Facebook in Europe where users will have an option to pay the fee or agree to see personalised ads.   If users in Europe want to access both Instagram and Facebook, they can get the combo for $17 per...

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