CONSUMER ISSUES


Moneylife Digital Team 08 May 2024
Air India Express has reportedly cancelled more than 80 flights, and scores of flights have been delayed as a section of cabin crew members has reported being sick to protest against the alleged mismanagement at the Tata Group-owned airlines. Taking a note of this, the Union ministry of civil...

Read More



Moneylife Digital Team 08 May 2024
Holding State Bank of India (SBI) deficient in service in respect of lapses in the due care and attention to the safety and security of its locker, the national consumer disputes redressal commission (NCDRC) asked SBI to pay a compensation of Rs10 lakh to the customer. NCDRC, however, reduced...

Read More



Moneylife Digital Team 06 May 2024
While upholding an order passed by the state commission, the national consumer disputes redressal commission (NCDRC) directed IDBI Bank Ltd to pay Rs42.80 lakh along with interest at 6%pa (per annum) to a customer for failing to detect and prevent processing of a cheque with a forged signature....

Read More



Abhay Datar 03 May 2024
The insurance regulatory and development authority of India (IRDAI) has recently removed the age limits on health insurance policies. This news has delighted all age groups of people, particularly senior citizens. While it seems a welcome step, we must assess the new provisions and their...

Read More



Tanvi Deshpande (IndiaSpend) 03 May 2024
It is just another summer day in the dimly lit, sweltering powerloom unit belonging to 52-year-old Prabhakar Aluwala in Bhiwandi. Two labourers wearing vests move swiftly from one loom to the next to make the necessary turns to keep the yarn spinning without getting disturbed and ruining the...

Read More



The concept of the golden hour plays a very crucial and important role in our lives, be it for prompt medical and surgical treatment to prevent death after an accident or clicking magical photos during the golden hour shortly after sunrise or before sunset. The same golden hour concept also...

Read More



Shirish Shanbhag 02 May 2024
Living in a cooperative housing society (CHS/Society) requires that each resident member treats others with respect and lives in harmony with the residents or tenants. Harassment of any kind is a serious offence and should not be tolerated. There are rules and established procedures to swiftly...

Read More



Last week, a former colleague called to seek guidance on handling calls she had received on WhatsApp from a 'police inspector'. She says the 'police inspector' told her that they had arrested a few youngsters in a rape case and wanted to know the whereabouts of her daughter. She found it fishy...

Read More



Moneylife Digital Team 26 April 2024
Following the exposure of credit card data of nearly 17,000 customers, ICICI Bank Ltd says after blocking, it is issuing new cards to these customers and will also appropriately compensate a customer in case of any financial loss. The incident occurred following a security flaw in ICICI Bank's...

Read More



Abhimanyu Hazarika (Bar  and   Bench) 25 April 2024
The Supreme Court on Tuesday took exception to two consumer fora awarding low compensation in a medical negligence case, despite strong findings in the claimant's favour. (Jyoti Devi vs Suket Hospital and ors).   A Bench of justices Sanjay Karol and Aravind Kumar made it clear that it failed...

Read More



Moneylife Digital Team 25 April 2024
While upholding orders passed by fora below, the national consumer disputes redressal commission (NCDRC) directed National Insurance Company Ltd to pay an insurance claim of Rs2.10 lakh for car theft and Rs30,000 for harassment and litigation expenses. NCDRC also rejected National Insurance's...

Read More



Shirish Shanbhag 25 April 2024
Cooperative housing societies (CHS/Society) face ongoing maintenance needs, including structural repairs and external repainting. Housing societies, typically, collect funds through a repair fund included in the monthly maintenance bill to cover these costs.   If the estimated repair or...

Read More



Online food delivery platform Zomato has received a goods and services tax (GST) demand and penalty order worth Rs11.81 crore.   The order consists of Rs5.9 crore in GST demand and a penalty of Rs5.9 crore for July 2017-March 2021 period.   "The company has received an order for the period...

Read More



Chandramouli Mohan 20 April 2024
Have you ever received an SMS or email from your bank informing you that your account is frozen, for want of know-your-customer (KYC) or re-KYC? You are not alone. This has happened to the Moneylife Foundation also.   Mind you, the Reserve Bank of India (RBI) has never directed or suggested...

Read More



Moneylife Digital Team 20 April 2024
Holding that Classic Malabar Parota and Whole Wheat Malabar Parota are akin or similar to the products mentioned in chapter heading 19 (of goods and services tax-GST), and the ingredients used in and the process applied in their preparations are somewhat similar to the other products under the...

Read More



Moneylife Digital Team 19 April 2024
The Food Safety and Standards Authority of India (FSSAI) is examining the claim that Nestlé added sugar to infant milk sold in the country. This follows a direction from the National Commission for Protection of Child Rights (NCPCR) to FSSAI to a comprehensive review of the sugar content in...

Read More



Most Bollywood films of yore had a scene where the villain would hold someone dear to the good guy to ransom to force the hero to do his bidding—like signing on a paper or agreement to transfer assets, etc. Fast forward to 2024 and you hardly find such scenes in films or television serials....

Read More



Moneylife Digital Team 18 April 2024
Holding Standard Chartered Bank (StanChart) responsible for deficiency in service and messing up the Credit Information Bureau of India Ltd (CIBIL) credit score of the complainant, the national consumer disputes redressal commission (NCDRC) asked StanChart to pay Rs2 lakh as compensation and...

Read More



Shirish Shanbhag 18 April 2024
Just as a sale deed proves property ownership, a share certificate serves as legal documentation that you own shares in a cooperative housing society (CHS/Society). These shares represent your ownership interest in the Society's common areas and the flat itself.   The managing committee of...

Read More



Abhimanyu Hazarika (Bar  and   Bench) 17 April 2024
The Supreme Court (SC) has asked Subhash Chandra and Dr Sadhna Shanker, two members of the national consumer disputes redressal commission (NCDRC), to explain why they issued non-bailable warrants against the directors of Ireo Grace Realtech Pvt Ltd, despite an interim order by the top court to...

Read More

Free Helpline
Legal Credit
Feedback