CONSUMER ISSUES


TruthInAdvertising.org 28 September 2021
TINA.org files a complaint with the US federal regulators over shoemaker's deceptive made in the USA claims.   For more than a decade, New Balance has defied the law when it comes to marketing its athletic shoes as “made in the USA,” brazenly ignoring the legal definition for the term...

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Craig Silverman, Chris Morran  and   Maya Eliahou (ProPublica) 27 September 2021
From suspiciously low prices to sellers who demand payment in gift cards, there are multiple warning signs a Marketplace listing might be fraudulent.   Even though Facebook Marketplace is backed by the power of the social networking giant, buying and selling items through the service...

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On 22nd September, there was a new twist to the Zee Entertainment Enterprises (ZEEL) drama when its board of directors granted in-principle approval to a merger with Sony Pictures Networks India (SPNI). More importantly, Punit Goenka, who the largest shareholder, Invesco Developing Market...

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Khushi Jain (The Leaflet) 24 September 2021
The RBI’s new Account Aggregator framework aims to ensure convenience to customers in availing loans and establish a fool proof mechanism for the financial institutes to check the creditworthiness of the loanee. However, several concerns must be taken care of to protect users’ data privacy...

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Moneylife Digital Team 23 September 2021
Updated on 24 September 2021 at 4pm to include clarification from DICGC   The Union government has announced that the Deposit Insurance & Credit Guarantee Corporation (DICGC) would be paying a maximum of Rs5 lakh to depositors of 21 banks, including Punjab and Maharashtra Cooperative...

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Moneylife Digital Team 22 September 2021
Depositors of 21 banks, including Punjab and Maharashtra Cooperative (PMC) Bank, will receive up to Rs5 lakh from the deposit insurance & credit guarantee corporation (DICGC) within 90 days or by 29 December 2021 under the all-inclusive directions (AID).    The DICGC (Amendment) Act,...

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Moneylife Digital Team 20 September 2021
Paying heed to the concerns raised by several organisations over the possibility of failure of millions of e-mandates or auto-debits because all banks have not upgraded their systems, the Reserve Bank of India (RBI) had extended the compliance timeline by six months in April this year. Now...

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IANS 14 September 2021
Apple has released iOS 14.8 and iPadOS 14.8 for iPhone as well as for iPad users with an important security fix. Citizen Lab caught zero-click, zero day iMessage .gif files used by NSO Group's Pegasus spyware to exploit Apple's image rendering library   The iOS 14.8 update provides...

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IANS 14 September 2021
The Reserve Bank of India (RBI) has cautioned the public against falling prey to frauds in the name of KYC (know your customer) update and sharing key details such as debit and credit card details and OTPs.   In a statement on Monday, the RBI said that it has been receiving complaints...

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The typical urban scenario used to be about a tenant doing the rounds, looking for reasonable accommodation—and then going through a rigorous know-your-tenant (KYT) pre-verification, police verifications and all sorts of post-signing fine print - including dealing with broker commissions as...

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IANS 11 September 2021
The Supreme Court on Thursday stayed the National Consumer Dispute Redressal Commission (NCDRC) decision upholding state consumer forum order, which directed HDFC Bank to pay for Rs 30 lakh to a customer, who claimed fraudulent withdrawals from his account.   HDFC Bank counsel...

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IANS 11 September 2021
Over 1,800 home buyers of Amrapali housing projects in Noida, including former Indian cricket captain Mahendra Singh Dhoni, have been asked by the Supreme Court-appointed receiver to fill their data on his website and begin clearing their respective dues within 15 days.   As per...

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Moneylife Digital Team 09 September 2021
Onions, a staple in most Indian households, are likely to make consumers cry again, with erratic monsoon leading to an eventual delay in harvest. Delay in arrival of the Kharif crop and shorter shelf life of the buffer stock because of Cyclone Tauktae are likely to fuel a rise in prices, says...

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Moneylife Digital Team 09 September 2021
In a significant order, the Supreme Court, while holding the Railways liable to pay compensation for delays and late arrivals of trains, has asked the North Western Railway to pay Rs30,000 to an aggrieved passenger. In its order, the apex court stated, "These are the days of competition and...

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IANS 08 September 2021
The Principal Economic Adviser to the Finance Ministry, Sanjeev Sanyal, on Tuesday took to Twitter to say that he has been receiving harassing calls from the Vodafone Idea customer care service to pay his dues after porting his number to some other operator, although all dues have already...

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Archana Sharma (IANS) 08 September 2021
In its first case it has heard and dealt with under the IT Act 2000, the Rajasthan government on Monday imposed a fine of Rs 27 lakh on telecom company Vodafone Idea Ltd (VIL) on a data leak matter.   Officials told IANS that this was the first case filed under the Act, and it is for...

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Moneylife Digital Team 07 September 2021
The Maharashtra Real Estate Regulatory Authority (MahaRERA) has established citizens call centre or helpdesk to resolve queries of home buyers related to various services. This is fully equipped with toll free number -- 1800 210 3770 and 022 – 69157100, which will be operational from 7am to...

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Subhash Narayan (IANS) 02 September 2021
The oil price rise may have hit the fuel consumers hard, but it is the oil companies that have made the most from the current situation, strengthening their margin on the sale of petrol and diesel and jacking up profits.   At the current prevailing high fuel price levels in the...

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IANS 01 September 2021
Registration of new cars may come to a screeching halt on Wednesday in Tamil Nadu with the state Transport Department directing Regional Transport Officers (RTO) and others to ensure the vehicles are covered under bumper-to-bumper insurance for five years.   The Transport Department...

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Venkatachari Jagannathan (IANS) 31 August 2021
Suspense continues on whether vehicle-buyers will have to shell out a huge amount towards insurance premium upfront for five years from Wednesday onwards to comply with the Madras High Court's order.   As things stand now, new car-buyers in Tamil Nadu, from Wednesday onwards, have to...

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