CONSUMER ISSUES


Moneylife Digital Team 24 May 2024
A pathbreaking new research uncovers substantial variations in service charges levied by banks across India on basic savings bank accounts. The study, "Benchmarking Reasonableness of Service Charges by Banks in India" authored by Dr Ashish Das from the Indian Institute of Technology- Bombay...

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Moneylife Digital Team 24 May 2024
"Our philosophy as a cooperative bank has always been that we want to be a professional bank. Cooperative banks always strive to keep customers at the centre of their activity. Maybe they are found wanting in terms of compliances, but that is because of not having enough professionals within...

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Everybody loves watching videos. You click on an exciting video shared by someone or find it on YouTube. The video seems legitimate, featuring a well-known personality and good production quality. You think, why not watch and check it out? However, the video could include a link that leads to a...

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Shirish Shanbhag 24 May 2024
Cooperative housing societies (CHS/Society) are often ridden with so many problems that it becomes difficult for the common member to know how to tackle a situation. Many continue to reside in societies full of administrative ailments, as not every member knows the applicable rules and...

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Moneylife Digital Team 23 May 2024
While the Supreme Court grilled the Union government on why it asked AYUSH authorities in states and Union Territories (UTs) not to take any action against misleading advertisements under rule 170 of the Drugs and Cosmetics Rules, the annual report from the Advertising Standards Council of...

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Moneylife Digital Team 22 May 2024
Holding Central Bank of India responsible for allowing a fraudster to open an overdraft (OD) account without following know-your-customer (KYC) norms through which Rs22.5 crore were embezzled, the national consumer disputes redressal commission (NCDRC) directed the lender to pay Rs25 crore with...

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Moneylife Digital Team 21 May 2024
Holding the Life Insurance Corporation of India (LIC) responsible for not informing the employer of the insured as well as the insured regarding paying the due premium, the national consumer disputes redressal commission (NCDRC) directed LIC to pay Rs4.70 lakh with an interest of 9%pa (per...

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Moneylife Digital Team 20 May 2024
The Insolvency and Bankruptcy Board of India (Board/IBBI) has suspended the registration of Anil Goel, an insolvency professional (IP), for failing to provide information to Madhya Pradesh Real Estate Regulatory Authority (MP-RERA) and suppressing information about pending contempt proceedings...

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Last month, after his deepfake video went viral on the internet, criticising prime minister Narendra Modi over unemployment and inflation, Bollywood actor Ranveer Singh reacted by saying, ''Deepfake se bacho dostonnnn". He is not the lone victim of deepfakes – almost everybody from Sachin...

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Shirish Shanbhag 17 May 2024
Encroachment is a common problem in cooperative housing societies (CHS/Society), where some members illegally occupy common spaces of the Society near their apartment or flat. Such encroachment can be a shed, a garden, a parking spot, or even a shoe rack placed in the common lobby.   

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Moneylife Digital Team 16 May 2024
Rejecting the Life Insurance Corporation of India (LIC)'s contention that the insured failed to disclose diabetes and an earlier operation for the removal of gall bladder, the national consumer disputes redressal commission (NCDRC) directed the insurer to pay Rs19.75 lakh, the entire death...

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Moneylife Digital Team 16 May 2024
The Maharashtra Real Estate Regulatory Authority (MahaRERA) has issued a consultation paper proposing a new framework for quality assurance in real estate projects. While focusing on quality assurance, this initiative aims to move beyond simply addressing defects after they occur by taking...

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Moneylife Digital Team 15 May 2024
Upholding orders passed by fora below, the national consumer disputes redressal commission (NCDRC) directed United India Insurance Company Ltd to refund the excess premium charged from the policyholder for two years and pay Rs27,000 as compensation and cost of litigation.    In an order last...

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Moneylife Digital Team 15 May 2024
The Supreme Court (SC) on Wednesday cautioned Subhash Chandra and Dr Sadhna Shanker, the two members of the national consumer disputes redressal commission (NCDRC), for issuing non-bailable warrants against the directors of  Ireo Grace Realtech Pvt Ltd, ignoring an interim order of the apex...

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Moneylife Digital Team 14 May 2024
Pointing out the ambiguity in circulars issued by Indian Railways, the national consumer disputes redressal commission (NCDRC) directed Eastern Railway to refund the amount of the ticket along with compensation of Rs25,000 for deficiency in service as well as mental pain and agony suffered by...

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Moneylife Digital Team 14 May 2024
The Supreme Court on Tuesday ruled that legal services rendered by lawyers will not fall under the ambit of the Consumer Protection Act and litigants cannot make claims of deficiency of service against advocates, says a report. The apex court also mentioned that its 1996 decision on medical...

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Debayan Roy (Bar  and   Bench) 10 May 2024
The Supreme Court on Monday issued notice in a plea alleging right to privacy violations by four foreign credit information companies operating in India (Surya Prakash v. Union of India and Others). Despite none appearing for the petitioner, a three-judge Bench of Chief Justice of India (CJI)...

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Shirish Shanbhag 09 May 2024
There are times when owners choose to buy two adjoining flats and, for habitual convenience, merge them into a single flat (or a duplex flat if situated on separate floors). Amalgamation of flats is common but should be done only after seeking permission from municipal authorities. In most such...

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Moneylife Digital Team 09 May 2024
While upholding the orders passed by fora below, the national consumer disputes redressal commission (NCDRC) directed Bisleri International Pvt Ltd to pay Rs25,000 compensation to a customer who was sold a Bisleri bottle with contaminated water.   In an order last month, the NCDRC bench of Dr...

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Moneylife Digital Team 09 May 2024
Air India Express continues to face the issue of flight cancellation due to mass sick leave by its cabin crew members. On Thursday, it has reportedly cancelled over 70 flights. Meanwhile, taking a stern view, the management of the Tata Group-owned airline has issued termination letters to...

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