Consumer Issues

First of all, my favourite train between Goa and Delhi is the Sampark Kranti Express, the 12449/12450. However, as it has now been extended to start from and terminate at Chandigarh, the algorithms for reservations, especially in First AC, are skewed to favour passengers boarding at...
Vinayak Gupta (name changed) bought a Vu brand television (TV) in May 2016 from Chembur-based Kohinoor Televideo Pvt Ltd, with a one-year warranty from the manufacturer. While buying the TV, the dealer told Mr Gupta that he could get an extended warranty for the television just by paying...
Air passengers face the grim prospects of high air fares and fewer flight choices as several airlines cancel operations due to a number of reasons including the grounding of 737-MAX aircraft.   According to industry insiders, some sectors have shown a rise of more than 100 per cent in...

The Consumer Protection Bill (CPB) 2018 was passed by the Lok Sabha on 20 December 2018. Actually, this bill was tabled in 2015. However, Raja Sabha did not pass the bill and the new Parliament has to take this up after the election.    CPB was not at all controversial. All political...
Class-action lawsuits allege that the mAh ratings of several portable chargers are greatly exaggerated.   The idea, at least initially, was to have a relaxing vacation. Yet here you are hours into a hike and miles from the beach. But just as you’re about to throw yourself on the...

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