CONSUMER ISSUES


Online food delivery platform Zomato has received a goods and services tax (GST) demand and penalty order worth Rs11.81 crore.   The order consists of Rs5.9 crore in GST demand and a penalty of Rs5.9 crore for July 2017-March 2021 period.   "The company has received an order for the period...

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Chandramouli Mohan 20 April 2024
Have you ever received an SMS or email from your bank informing you that your account is frozen, for want of know-your-customer (KYC) or re-KYC? You are not alone. This has happened to the Moneylife Foundation also.   Mind you, the Reserve Bank of India (RBI) has never directed or suggested...

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Moneylife Digital Team 20 April 2024
Holding that Classic Malabar Parota and Whole Wheat Malabar Parota are akin or similar to the products mentioned in chapter heading 19 (of goods and services tax-GST), and the ingredients used in and the process applied in their preparations are somewhat similar to the other products under the...

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Moneylife Digital Team 19 April 2024
The Food Safety and Standards Authority of India (FSSAI) is examining the claim that Nestlé added sugar to infant milk sold in the country. This follows a direction from the National Commission for Protection of Child Rights (NCPCR) to FSSAI to a comprehensive review of the sugar content in...

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Most Bollywood films of yore had a scene where the villain would hold someone dear to the good guy to ransom to force the hero to do his bidding—like signing on a paper or agreement to transfer assets, etc. Fast forward to 2024 and you hardly find such scenes in films or television serials....

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Moneylife Digital Team 18 April 2024
Holding Standard Chartered Bank (StanChart) responsible for deficiency in service and messing up the Credit Information Bureau of India Ltd (CIBIL) credit score of the complainant, the national consumer disputes redressal commission (NCDRC) asked StanChart to pay Rs2 lakh as compensation and...

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Shirish Shanbhag 18 April 2024
Just as a sale deed proves property ownership, a share certificate serves as legal documentation that you own shares in a cooperative housing society (CHS/Society). These shares represent your ownership interest in the Society's common areas and the flat itself.   The managing committee of...

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Abhimanyu Hazarika (Bar  and   Bench) 17 April 2024
The Supreme Court (SC) has asked Subhash Chandra and Dr Sadhna Shanker, two members of the national consumer disputes redressal commission (NCDRC), to explain why they issued non-bailable warrants against the directors of Ireo Grace Realtech Pvt Ltd, despite an interim order by the top court to...

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Moneylife Digital Team 16 April 2024
Pointing out three mischiefs played out by Life Insurance Corporation of India (LIC) with policy documents, circular and proposal form, the national consumer disputes redressal commission (NCDRC) directed LIC to pay Rs21.75 lakh with an interest of 6%pa (per annum) to the nominee of the...

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Moneylife Digital Team 15 April 2024
While upholding an order passed by the Gujarat state consumer disputes redressal commission, the national consumer disputes redressal commission (NCDRC) directed SBI General Insurance Co Ltd to pay the Rs20 lakh death insurance claim with an interest of 9%pa (per annum) to the mother and...

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While most Indians are busy with the Indian Premier League (IPL) and the Lok Sabha elections, this week turned out to be quite alarming for mobile users, in terms of newer threats and cyberattacks. Apple has issued a threat notification about mercenary spyware attacks on a very small number of...

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Shirish Shanbhag 12 April 2024
The share certificate is a legal document issued by the cooperative housing society (CHS/Society), to a member who has purchased a flat in the Society. It represents the member’s ownership stake or share in the Society and is an essential piece of documentation in the context of housing...

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India on Friday issued a travel advisory for its citizens, advising them not to travel to Iran and Israel "till further notice" due to the escalating tension in the region.   "In view of the prevailing situation in the region, all Indians are advised not to travel to Iran or Israel till...

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Moneylife Digital Team 11 April 2024
While upholding orders passed by fora below, the national consumer disputes redressal commission (NCDRC) directed Central Bank of India to pay Rs30,000 as compensation to a home loan borrower for increasing his equated monthly instalment (EMI) to a higher amount from the 83rd out of the 93rd...

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Moneylife Digital Team 10 April 2024
Coming down heavily for manifest contradiction in the stand taken by State Bank of India (SBI) in a loss of original property documents, including title deeds, the national consumer disputes redressal commission (NCDRC) directed SBI to pay a conditional compensation of Rs25 lakh to a borrower....

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Amid its ongoing operational challenges, Vistara Airlines on Sunday announced a 'carefully' planned reduction in its flight operations.   The decision, aimed at bolstering operational resilience, entails scaling back around 25-30 flights per day, which translates to roughly 10% of the...

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Moneylife Digital Team/IANS 05 April 2024
Private carrier Vistara, a joint venture of Tata Sons Pvt Ltd and Singapore Airlines Ltd (SIA), says that in light of crew unavailability and other factors, the airline has experienced a notable uptick in cancellations and delays. However, according to a report, Vistara pilots sought sick leave...

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Shirish Shanbhag 04 April 2024
Although there is no rule against smoking in your flat or at the gates of your cooperative housing society (CHS/Society), it can still be considered a nuisance that causes harm to residents if a valid complaint has been raised. Any such act of nuisance or difficulty caused to a resident must be...

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Moneylife Digital Team 03 April 2024
While partly allowing an appeal, the national consumer disputes redressal commission (NCDRC) directed Oriental Insurance Company Ltd to pay the 10,899.51 euros cost incurred for medical treatment in Paris. NCDRC also set aside an order by the Punjab state consumer disputes redressal...

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Meta said that it took down over 13.8mn (million) pieces of bad content across 13 policies for Facebook and over 4.8mn pieces of objectionable content across 12 policies for Instagram in India in February.   In February, Facebook received 18,512 reports through the Indian grievance...

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