Consumer Issues

Once again, it is the same story. Poor service from a well-known corporate name lets down a young couple who, eventually, wrested an order that slapped a warning and a cost on Kesari Tours Pvt Ltd.   Mr and Mrs Nair had planned a honeymoon in New Zealand. Mr Nair had planned...
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The festival season discount is back, but what would cheer the shoppers more this time are the sharper discounts offered by retailers across categories -- from kitchenware and electronic items to apparels -- to clear off the inventory.   Facing worst sales slowdown in the last two...
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With data privacy now becoming hot button, breaches too are common place. However, when the government itself decides to wilfully use data to generate revenue, then questions of propriety are raised for this is proprietary data with the right to it and ownership of it vested with the...
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In a setback for rail passengers, the Indian Railways has decided to restore the service charges on its e-tickets from September 1, which it had withdrawn after demonetisation to promote digital payments.   A senior Railway Ministry official said the Indian Railway Catering and...
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Consumers could find themselves badly out of pocket on calling banks on the numbers provided to raise a dispute or make an inquiry. These are special number starting with 1860 that are often mistaken for toll free numbers by ordinary people.   In fact, numbers starting with 1860 are...
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