Consumer Issues

Janata Bazaars were set up by the government to provide groceries and articles of daily use like clothing, to citizens at slightly lower prices than available in private shops.    During a recent visit to a Janata bazaar outlet in Bengaluru, I picked up a basketful of goods and...
The safe and environmentally sustainable transportation of fossil fuels, especially liquid and gaseous, is the result of decades of improvement to a point where we seldom hear about accidents of any sort in marine tanker ships, refineries or terminals. Globally, the same safeguards are taken...
Earlier today, I learnt that, in India, those handling coal, liquid fuel or cooking gas consumer serving outlet agency are not required to possess any formal safety, fire-fighting, dangerous goods handling or specific hazardous material competencies.    I think we must be the only...

The new tariff regime of the Telecom Regulatory Authority of India (TRAI) now allows viewers to select the television channels that they want to watch and pay the maximum retail price (MRP) set by respective broadcasters for each channel or for a bouquet of channels. Our calculations and...
Vijaya Bank, which has over 1,000 branches and has recently been merged with two other public sector banks (PSBs), was slammed by the National Consumer Disputes Redressal Commission (NCDRC), primarily for the lackadaisical manner in which it handled its appeals against an order by the lower...

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