Consumer Issues

When Bengaluru-based Sandhya Vaidyanathan, saw an advertisement on Instagram from @masalabox offering home delivery of Onam sadhya meal, she was instantly sold.  Masalabox had been appearing at the top of  Google pages if you searched for  ‘Onam sadhya in Bengaluru’. Her husband Vinod paid...
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  • The next time you don't receive an electricity bill on time or your bill-related complaint is not addressed in the earnest, you can put the discom in your area in the dock and seek compensation.   The government has unveiled the Draft Electricity (Rights is Consumers) Rules, 2020 that...
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  • Amazon sold several items including essentials such as toilet paper and hand sanitiser at inflated rate during the Covid-19 pandemic, said a report by US-based consumer rights group Public Citizen.   Amazon set prices of products during the pandemic to levels that would be considered...
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  • The Centre on Wednesday assured the Supreme Court that there is 'no catch' in its proposal in connection with the refund of air tickets booked for travel during the COVID-19 lock-down.   Solicitor general Tushar Mehta, representing the Centre, said there is no catch in the refund...
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  • Consumers waiting for the big bang distribution sector reforms that would have allowed them to choose electricity suppliers offering the lowest tariff are in for a big disappointment.   The government has dropped the plan to break the monopoly of discoms by bringing in competition and...
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