CONSUMER ISSUES


Moneylife Digital Team 11 February 2026
Shopping complexes, malls and retailers cannot make it mandatory for customers to share their mobile numbers at the time of billing or entry, and that such details should not be collected without express consent, the government reiterated in the Lok Sabha.   Responding to an unstarred...

Read More



Moneylife Digital Team 11 February 2026
Despite regulatory action and a Delhi High Court ruling prohibiting mandatory service charges, 59% of consumers who visited air-conditioned restaurants in the past month say they paid the levy, according to a new survey released by LocalCircles.    The findings indicate that enforcement...

Read More



Moneylife Digital Team 11 February 2026
In a significant ruling clarifying the scope of membership rights in co-operative housing societies, the Bombay High Court (HC) has held that ownership of a basement or parking space, even if backed by a registered sale deed, does not entitle a person to membership of a cooperative housing...

Read More



Those born after the turn of the millennium are largely unaware that India once possessed a vibrant, fierce consumer movement. In the 1960s and 1970s, a time that was defined by scarcity, black-marketing and a dysfunctional public distribution, nine women founded the Consumer Guidance Society...

Read More



Moneylife Digital Team 10 February 2026
The central consumer protection authority (CCPA) has imposed monetary penalties and ordered refunds against restaurants that automatically added a service charge to customer bills, declaring the practice illegal and an unfair trade practice under consumer law. In a suo motu action following...

Read More



Moneylife Digital Team 10 February 2026
As New Delhi braces to host the India AI Summit next week, the event has already triggered an extraordinary spike in room tariffs. Consumers have reported prices running into several lakhs per night, with some luxury suites allegedly being quoted as high as ₹20 lakh a night in the capital. A...

Read More



Moneylife Digital Team 09 February 2026
The Supreme Court on Monday delivered one of its strongest indictments yet of banks’ role in the fast-growing menace of 'digital arrest' scams, warning that negligence and, in some cases, alleged collusion by bank officials have enabled fraudsters to siphon off crores from unsuspecting...

Read More



Moneylife Digital Team 09 February 2026
Public sector banks (PSBs) have earned more than ₹11,500 crore over the past five years from penalties and service charges linked to minimum balance shortfalls, ₹5,715.42 crore from SMS alerts (total ₹17,251.41 crore) and suffered a loss of ₹2,617.07 crore from ATM usage, even as the government...

Read More



Moneylife Digital Team 09 February 2026
Hundreds of villagers across Gujarat’s Sabarkantha and Mehsana districts may have unknowingly consumed milk and buttermilk laced with detergent powder, urea fertiliser and industrial chemicals for nearly five years, after police busted a large-scale adulteration unit operating quietly in the...

Read More



Moneylife Digital Team 06 February 2026
India’s ride-hailing market is set to see a new experiment with the commercial launch of Bharat Taxi, a cooperative-based taxi platform that places ownership and profit-sharing directly in the hands of drivers, or 'sarathis'. Union minister of home and cooperation Amit Shah formally launched...

Read More



It began, as many turning points do, with a strangely honest confession. Aditya Agarwal, one of Facebook’s earliest engineers and a former chief technology officer (CTO) of Dropbox, posted on X that he had spent a weekend writing code with Claude, an artificial intelligence (AI) model. His...

Read More



Moneylife Digital Team 06 February 2026
In a clear signal that consumer protection is moving to the top of the regulatory agenda, Reserve Bank of India (RBI) on Friday announced a series of measures aimed at curbing mis-selling of financial products, limiting customer losses in online frauds and tightening norms governing loan...

Read More



SN Thyagarajan (Bar  and   Bench) 05 February 2026
The Supreme Court recently held that the mere act of leasing out a residential flat does not automatically exclude a homebuyer from the definition of “consumer” under the Consumer Protection Act, 1986. (Vineet Bhari vs MGF Developers.)   Setting aside an order of the National Consumer...

Read More



Shirish Shanbhag 05 February 2026
Cooperative housing societies routinely deal with procedural and legal questions that sit at the intersection of property ownership, regulatory compliance and the powers of managing committees. Many disputes arise not from bad intent, but from uncertainty about what the law actually requires,...

Read More



Moneylife Digital Team 05 February 2026
The competition commission of India (CCI) has ordered a detailed investigation into InterGlobe Aviation Ltd, which operates IndiGo, over allegations that the airline abused its dominant market position by cancelling thousands of flights in December 2025 and then charging sharply higher fares...

Read More



Moneylife Digital Team 04 February 2026
India’s aviation safety regulator has indicated that an incorrect operating procedure, rather than a mechanical failure, may have contributed to the fuel control switch issue reported on an Air India Boeing 787-8 Dreamliner earlier this month.   Following an initial examination of the...

Read More



Moneylife Digital Team 01 February 2026
Finance minister (FM) Nirmala Sitharaman on Sunday placed tourism at the centre of India’s services-led growth strategy, announcing a series of measures in the Union Budget 2026–27 aimed at turning heritage, culture and nature into major employment and revenue generators under the government’s...

Read More



The head of America’s cyber defence agency recently illustrated a risk that millions of people take every day — sharing sensitive information with public artificial intelligence (AI) tools without really thinking about where that data ends up.   Madhu Gottumukkala, the acting director of the...

Read More



Mohsin Dar (Bar  and   Bench) 30 January 2026
The Jammu & Kashmir and Ladakh High Court recently observed that an insurer cannot rely on a concealed or inadequately disclosed exclusion clause to deny a consumer’s legitimate claim (National Insurance Company Limited V/s Mala Bashir).   A Division Bench of Justice Sanjeev Kumar and Justice...

Read More



Shirish Shanbhag 29 January 2026
Disputes over maintenance charges, billing practices and the powers of managing committees continue to be among the most common sources of friction in a cooperative housing society (CHS/the Society). Members are often unsure about how frequently maintenance can be collected, whether interest...

Read More

Free Helpline
Legal Credit
Feedback