CONSUMER INTEREST


Moneylife Digital Team 07 April 2021
The National Consumer Dispute Redressal Commission (NCDRC) has dismissed a complaint against Vishakhapatnam-based Care Hospital’s Institute of Medical Sciences, and its doctors including a cardiologist Dr GSR Murthy and general physician Dr Swaroopa Rani and held that there was no deficiency...

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Yogesh Sapkale Yogesh Sapkale 01 April 2021
As a consumer, you can book more than 12 refills of liquefied petroleum gas (LPG) and there is no waiting period of 14 days between two bookings, a reply received under Right to Information (RTI) shows. This clarification will give a relief for lakhs of domestic LPG customers, who are...

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Moneylife Digital Team 30 March 2021
Millions of e-mandates or auto-debits set up by customers for paying utility bills and subscriptions could fail from 1 April 2021, with many banks not upgrading their capacities, warns Internet and Mobile Association of India (IAMAI). The Association points to a circular issued by the Reserve...

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The Food Safety and Standards Authority of India (FSSAI) has made it mandatory for manufacturers of packaged drinking water and mineral water to take BIS certification for obtaining license or registration from the regulator.   The FSSAI on Friday said that FBOs(Food Business...

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Moneylife Digital Team 26 March 2021
With March 2021 marking the one-year anniversary that the World Health Organization declared COVID-19 a pandemic, an analysis shows COVID-19 vaccine-related phishing attacks rose by 530% between December 2020 to February 2021. Criminals also set up fake websites of Pfizer and BioNTech steal...

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Moneylife Digital Team 26 March 2021
While banks and other financial institutions offer nomination facility for customers, there is no provision for successive nomination like what the insurance companies provide. Looking at the changing circumstances, the Reserve Bank of India (RBI) needs to take a proactive step and introduce...

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Moneylife Digital Team 25 March 2021
While online or digital payments have been on a rise especially after the spread of the COVID19 pandemic in India, it is observed that these frauds are taking place through social engineering techniques like vishing and phishing, says the government. During FY2019-20, banks have reported...

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The central government on Friday urged the Delhi High Court to restrain WhatsApp from implementing its new privacy policy.   "It is humbly prayed that the Respondent No. 2 [WhatsApp] may be restrained from implementing its new privacy policy and terms of service dated 04.01.2021 from...

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Moneylife Digital Team 18 March 2021
"Within one year all physical toll booths in the country will be removed and toll will be collected based on global positioning system (GPS) imaging," says Nitin Gadkari, Union minister for road transport and highways.   Responding to a question on FASTag and toll collection, the...

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Moneylife Digital Team 18 March 2021
The Bombay High Court (HC) on Thursday directed the Comptroller & Auditor General (CAG) to submit a detailed affidavit on toll recovery on Mumbai Pune Expressway after probing issues raised in the public interest litigation (PIL) and affidavit submitted by Maharashtra State Road Development...

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In what could put smartphone users at a new privacy and security risk, text-messaging management services are now being misused for as little as Rs 1,160 (nearly $16) to covertly redirect text messages from users to hackers, giving cybercriminals access to two-factor codes/login...

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Twenty-two per cent of all complaints received from the consumers in the country are related to the e-commerce platforms, Leena Nandan, Secretary, Department of Consumer Affairs, said on Monday.   In an interaction with reporters on the occasion of World Consumer Rights Day, Nandan...

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Moneylife Digital Team 15 March 2021
Suspicious messages asking users to submit a refund application for the disbursement of income tax (I-T) refund have been doing the rounds, with a link that directs users to a webpage looking like the I-T e-filing web page. An investigation by CyberPeace Foundation along with Autobot Infosec...

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Forty-nine per cent Indian consumers say online sites and apps became the preferred mode of shopping for them in the last 12 months, as per a Local Circles survey.   Safety from Covid-19 and convenience were cited as top reasons by consumers for using ecommerce. 69 per cent of those...

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Bhamy V Shenoy 15 March 2021
We, in India, celebrate two consumer days – the national consumer day on 24th December to commemorate the date on which the Consumer Protection Act came into force to promote consumer rights and responsibilities in 1986, and the world consumer rights day (WCRD) on 15th March on which the US...

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Assembly elections in four states and one union territory starting later this month may spare consumers from any major increase in petrol and diesel prices for the next few weeks.   Sources indicated that with fuel price rise becoming an election issue, the Centre would not like to...

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The oil price rise may be hitting the fuel consumers hard, but it is the oil companies that are making the most from the current situation, strengthening their margin on the sale of petrol and diesel and jacking up profits.   At the current historic high fuel price levels in the...

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Several users of the State Bank of India (SBI) have been targeted with a phishing scam where hackers have flooded them with suspicious text messages, requesting them to redeem their SBI credit points worth Rs 9,870.   The link associated with the text messages redirects the user to a...

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IANS 25 February 2021
Days after the Congress accused the government of "hiking rail fares", the Indian Railways on Wednesday said that it was levying slightly higher fares for short distance passenger trains only to discourage people from travel which is not most necessary.   In a statement, a Railway...

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IANS 22 February 2021
If you don't agree to WhatsApp's new privacy policy update, you will be able to receive calls and notifications, but will not be able to read or send messages from the app, says a report.   In an email to one of its merchant partners, reviewed by TechCrunch, Facebook-owned WhatsApp...

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