CONSUMER INTEREST


Shirish Shanbhag 21 December 2023
Although the managing committee of a cooperative housing society (CHS or Society) can levy 'non-occupancy' charges in addition to the maintenance charges to owner-members of flats leased to tenants, there can be no other charges separately levied on tenants. Unfortunately, tenants often face...

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Moneylife Digital Team 19 December 2023
While upholding an order passed by the Chandigarh state consumer disputes redressal commission, the national consumer disputes redressal commission (NCDRC) directed Axis Bank Ltd to pay Rs68.93 lakh with 6% interest and a compensation of Rs1 lakh each to five customers. This money was...

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IANS 19 December 2023
A consumer court in Bengaluru has held LG Electronics and its authorised seller Girias Investment Private Ltd, liable for failure to refund or replace a defective dishwasher.   The decision by the III Additional Bengaluru Urban District Consumer Disputes Redressal Commission came on a...

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On 9 December 2023, the national company law appellate tribunal (NCLAT) delivered a landmark order in favour of Aquacity Consumer and Social Welfare Society (ACSWS), which represents a group of home buyers, and the Madhya Pradesh Real Estate Regualtory Authority (MP-RERA). The homebuyers will...

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Shirish Shanbhag 15 December 2023
A property card is a document that identifies the owner of real estate in metropolitan areas and is issued by the local government. It contains information such as the proprietor's name, the land's acreage, the survey number, the plot number, the district, taluka and village. In addition to...

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Mumbai-based Manoj Kumar Poddar needed a business loan and when someone offered him the loan at a lower interest rate, he readily agreed. He even paid nearly Rs1 crore as a fee or commission to obtain the  'attractive' (read lower) interest rate offered on the loan. However, he neither...

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Moneylife Digital Team 15 December 2023
In the wake of the Reserve Bank of India (RBI)’s recent cancellation of Kapol Cooperative Bank's license, a few customers have faced uncertainty regarding their loan repayments, the status of their accounts and the possible impact on credit scores. Responding to queries from Moneylife...

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Moneylife Digital Team 14 December 2023
The national consumer disputes redressal commission (NCDRC) has directed Air India Ltd (erstwhile Indian Airlines) to pay enhanced compensation of Rs1.75 lakh with an interest of 6%pa (per annum) from the date of complaint and Rs25,000 litigation cost to four members of the CV Joseph family...

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IANS 12 December 2023
Elon Musk-run Tesla has once again threatened to sue owners of its newly-launched Cybertruck for $50,000 if they try to sell the vehicle within the first year of ownership.   Tesla re-added a clause to its Cybertruck purchase contract, threatening to sue owners who try to flip their...

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Moneylife Digital Team 11 December 2023
While upholding an order passed by the Punjab state consumer disputes redressal commission, the national consumer disputes redressal commission (NCDRC) directed Reliance General Insurance Co Ltd to pay Rs11.11 lakh death claim with 9% interest and compensation to the mother of the deceased...

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Subhash Chandra Agrawal 08 December 2023
The Consumer Protection Act 2019 needs root-level changes either in the Act itself or by modifications in rules so that the need for filing complaints may not arise. A very small fraction of consumers approach consumer forums for their consumer rights against the malpractices of big...

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Moneylife Digital Team 08 December 2023
The Reserve Bank of India (RBI) has cancelled the licences of over 15 cooperative banks since January 2023 alone. The pace at which cooperative bank licences have been cancelled has shot up since dual regulation of cooperative banks was cancelled and they were put under the exclusive...

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Many Indians think that the year's most significant discounts and offers end with Diwali. With online shopping, it no longer holds true. Most online e-commerce portals align their marketing with global practices so festive and holiday discounts remain active until the first week of January....

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Moneylife Digital Team 07 December 2023
Coming down heavily for filing a 'frivolous petition' and invoking the court's jurisdiction for small and trivial matters, the national consumer disputes redressal commission (NCDRC) directed Northern Railways to pay a compensation of Rs25,000 to a passenger. In this case, the passenger did...

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Shirish Shanbhag 07 December 2023
For any meeting that is conducted in a cooperative housing society (CHS), a record of the minutes that contains the proceedings of the meeting and any decisions made therein is an absolute must. Ideally, the minutes should include the type of meeting they relate to, its date, time and venue,...

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Rajesh Kapoor 01 December 2023
In February 2021, the Supreme Court of India delivered a judgement in the matter of Amitabha Dasgupta vs United Bank of India & Ors. (CA 3966 OF 2010). The case pertained to a matter where the Bank negligently broke open the appellant’s locker, even though he had already cleared his pending...

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While cybercrime is increasing at an alarming rate, the number of first information reports (FIRs) registered and, thus, the rate of conviction, remains relatively low. In December last year, the Union government told the Lok Sabha that since 1 January 2020, 1.6mn (million) cybercrime...

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Shirish Shanbhag 30 November 2023
When your loved ones and relatives, with the best of intentions, nominate you or even have you jointly sign a sale agreement for a property but forget to share a copy of the documents with you, it can be difficult to claim your share in the property. If other claimants raise objections to...

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IANS 30 November 2023
Electric vehicles (EVs) suffer from 79 per cent more maintenance issues than gas or diesel-powered vehicles, while plug-in hybrid EVs have 146 per cent more problems, a new report has found.   According to the nonprofit member organisation Consumer Reports, hybrids have 26 per cent...

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Moneylife Digital Team 27 November 2023
While upholding an order passed by the Maharashtra state consumer disputes redressal commission, the national consumer disputes redressal commission (NCDRC) directed Akola-based Thirthankar Superspeciality Hospital, Dr Prashant Mulawkar and Dr Rajendra Sonone (anaesthetist) to pay a...

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