CONSUMER INTEREST


Shirish Shanbhag 25 January 2024
The managing committee of a cooperative housing society (CHS/Society) is essentially its nerve centre, handling member grievances and also overseeing financial management, among other day-to-day managerial activities within the Society. The committee members have to be elected in an election...

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IANS 25 January 2024
Cybersecurity researchers have warned that a database containing over 26 billion leaked data records has been discovered, which include users' data from LinkedIn, X (formerly Twitter), Snapchat, Weibo, Tencent, and other major platforms.   The researchers referred to this massive data...

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Moneylife Digital Team 23 January 2024
Holding the Unit Trust of India (UTI) responsible for deficiency in service by not refunding money invested by an investor beyond the conversion of the units into assured returns schemes (ARS) bonds, the national consumer disputes redressal commission (NCDRC) directed UTI to pay a...

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IANS 23 January 2024
The government has raised the import duty on gold and silver findings as well as coins of precious metals to 15%, from 10% at present, with effect from 22nd January.   Findings are items like hooks and clips which are components used for making jewellery. The step has been taken to...

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IANS 23 January 2024
Several users of online financial services platform Groww on Tuesday experienced an hour-long outage, leaving them unable to login and some even asked for compensation.   While some of them demanded compensation, Groww posted on X that it was resolving a technical issue.   "We...

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Moneylife Digital Team 22 January 2024
While upholding orders passed by fora below, the national consumer disputes redressal commission (NCDRC) directed Maruti Suzuki India Ltd to pay a compensation of Rs1 lakh for advertising misleading claims about the fuel efficiency of its Zen car. In the advertisement, Maruti Suzuki claimed a...

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IANS 22 January 2024
Fin-tech platform Razorpay POS on Monday launched an industry-first 'instant refunds' feature on failed unified payments interface (UPI) transactions in the country.   The solution by Razorpay POS will provide instant refunds for failed UPI transactions within two minutes, as against...

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IANS 22 January 2024
To comply with the Digital Markets Act (DMA) in the European Union (EU), Meta on Monday announced that the users will be able to unlink their Instagram and Facebook accounts as well as other services.   The Mark Zuckerberg-run company said that it is offering more choices to people...

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Moneylife Digital Team 19 January 2024
Thousands of fliers at various airports, particularly in the northern states, were reported to have faced considerable harassment due to delays or cancellations of flights with limited intimation about the status. Fliers stranded at many airports, including Delhi, Lucknow, Bengaluru,...

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Some security measures are just plain silly.   Please don’t get me wrong – I am as concerned about security as the next chap. I support, very strongly, all procedures taken to keep me, my dear ones, my surroundings and my money safe from the grasp of any genuine...

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Last month, a 70-year-old senior journalist from Bengaluru received a call on WhatsApp informing her about a parcel being sent from Mumbai to Taiwan in her name that contained 240 grams of MDMA (drug), credit cards and passports. When she denied it, the caller said that her Aadhaar was being...

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IANS 19 January 2024
he RBI has asked internal ombudsmen of banks, NBFCs, and credit information companies (CICs) to provide inputs for enhancing internal systems and processes in order to ensure a more effective redress of customer grievances.   As part of the Reserve Bank's continuing engagement with...

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Shirish Shanbhag 18 January 2024
Through this weekly column, I have provided advice on various cases ranging from transfer or addition of name in share certificate, explaining the requirement and use of a succession certificate, or alternatively using a release deed to achieve the same purpose. While each case has been...

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Craig Silverman  and   Peter Elkind (ProPublica) 18 January 2024
This story was originally published by ProPublica.   Scammers have duped consumers out of more than $1 billion by exploiting Walmart’s lax security. The company has resisted taking responsibility while breaking promises to regulators and skimping on training.   Christy Browne...

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IANS 17 January 2024
Union civil aviation Minister Jyotiraditya Scindia on Wednesday referred to Shashi Tharoor as an 'arm-chair critic' in response to the Congress MP's (member of Parliament's) critique of the management of Delhi airport's operations amid the winter fog season.   Mr Scindia issued a...

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IANS 17 January 2024
Google has updated Chrome's incognito mode disclaimer in the experimental Canary channel after it agreed to pay US$5bn (billion) for settlement over tracking users’ activity in incognito mode.   As spotted by MSPowerUser, the updated Incognito pages are live in the Canary version of...

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Moneylife Digital Team 16 January 2024
Rejecting the contention of the Life Insurance Corporation of India Ltd (LIC) that ventral hernia surgery is not covered under the list of major surgical benefits under its Jeevan Arogya policy, the national consumer disputes redressal commission (NCDRC) directed LIC to pay Rs1.60 lakh as...

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IANS 16 January 2024
Amid chaos over flight delays and cancellations due to adverse weather conditions, the directorate general of civil aviation (DGCA) on Monday allowed airlines to cancel flights that are likely to be delayed beyond three hours, an official said, adding the aviation watchdog has also issued new...

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IANS 15 January 2024
Iconic cricketer Sachin Tendulkar has become the latest celebrity to fall victim to a deepfake video.   On Monday, Tendulkar took to the micro-blogging site X, informing that his deepfake video promoting a gaming application is circulating on social media platforms.   “These...

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Moneylife Digital Team 15 January 2024
While partially upholding an order passed by the state commission, the national consumer disputes redressal commission (NCDRC) directed Birla Sun Life Insurance Co Ltd (Aditya Birla Sun Life Insurance Co Ltd) to pay a Rs35.10 lakh death claim and Rs30,000 cost of litigation to the nominee of...

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