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Vijaya Bank, which has over 1,000 branches and has recently been merged with two other public sector banks (PSBs), was slammed by the National Consumer Disputes Redressal Commission (NCDRC), primarily for the lackadaisical manner in which it handled its appeals against an order by the lower...

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TruthInAdvertising.org 10 January 2019
One of the ways TINA.org stays on top of deceptive marketing trends is by monitoring the activities of regulators who share our mission, such as the Federal Trade Commission, the Food and Drug Administration, and, increasingly, the Securities and Exchange Commission.   We also keep...

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One of the best tricks of the trade in the good old days was for the ‘competent authority’ to mis-spell your name.   Train ticket, airline ticket, driving licence, scooter booking, radio licence, income tax refund, sales tax certificate, marriage certificate, school leaving...

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Moneylife Digital Team 09 January 2019
After limiting liability of customers in fraudulent bank transactions, the Reserve Bank of India (RBI) has brought out new (similar) rules for mobile wallet and prepaid payment instruments (PPI) issued by non-banking entities like Paytm, PhonePe, GooglePay, and Amazon Pay. Under the new...

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IANS 09 January 2019
Continuing its efforts to improve the safety of card transactions, the Reserve Bank of India (RBI) on Tuesday extended the use of tokenisation -- hiding of actual card details with a unique token -- in the wider payments ecosystem.   To date, the RBI had allowed card payment networks...

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IANS 05 January 2019
The District Consumer Disputes Redressal Forum in Chandigarh has imposed a penalty of Rs 13,000 on a leading retail store for charging Rs 5 from a consumer for giving a paper carry bag to carry items that were shopped at the store.   Terming the charging of Rs 5 for each paper carry...

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Moneylife Digital Team 04 January 2019
Newspapers tend to give wide publicity to celebrities who lose money to cyber fraud. But there is a problem when the media projects financially illiterate celebrities as innocent victims, when they do not have the savvy to exercise basic caution before parting with information to scam...

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Dr Pallavi Darade, a medical graduate working for the Indian Revenue Services, was deputed as commissioner of Food & Drugs Administration (FDA) in Maharashtra during the last one and a half years. Her notable achievement has been, busting the food safety aura that the trendy and extremely...

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IANS 04 January 2019
The Supreme Court on Thursday vacated its stay on the Centre's 2015 action seeking damages of Rs 640 crore from Nestle India limited - the manufacturer of Maggi noodles - for alleged unfair trade practices, false labelling and misleading advertisements.   The class action is rooted in...

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People seem shocked at the disclosure that only the public sector banks (PSBs) had collected Rs10,000 crore as penalty from customers for not maintaining a minimum balance in their savings account and for cash withdrawals beyond three times. This data would not have come into public domain...

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IANS 28 December 2018
A parliamentary panel has recommended to the government not to allow airlines to charge high fares during the festive and holiday seasons in the name of deregulation.   "... The committee has taken a very strong view and the committee notes specially that during vacations and...

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Moneylife Digital Team 27 December 2018
In landmark judgments, banks have been held as responsible for failed transactions and lack of cash in ATMs, a consumer court, has ruled.   With increased use of automatic teller machine (ATMs), many cases are being reported about non-availability of cash and failed transaction in the...

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IANS 27 December 2018
New Delhi, The government on Wednesday tightened e-commerce norms and barred online retail firms like Amazon and Flipkart from selling products of companies in which they have stakes, Ministry of Commerce and Industry said in a statement.   The online retail firms (e-commerce...

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Moneylife Digital Team 26 December 2018
A number of bank customers, especially credit card users are reporting fraudulent money transfer from their account without fulfilling the two-factor authentication (2FA) or without the one-time passcode (OTP) mandated by the Reserve Bank of India (RBI). According to technology experts, the...

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TruthInAdvertising.org 26 December 2018
This article highlights a trend in class-action litigation as identified by our Class-Action Tracker. Thus the name of this feature, CATrends.   If there’s a white chocolate lover on your holiday shopping list, be forewarned: Not all white chocolate is the real deal.   That’s...

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IANS 22 December 2018
Computer monitors, TV screens, video games, lithium-ion power banks, retreaded tyres, wheelchairs and cinema tickets are among products and services set to get cheaper as they have been removed from the highest 28 per cent bracket under the Goods and Services Tax (GST) regime, Finance...

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Moneylife Digital Team 22 December 2018
Public sector banks (PSBs) have collected more than Rs10,000 crore over the past three years from customers as penalty for not maintaining minimum balance in saving bank account and as charges for additional transactions on automated teller machines (ATMs) beyond the permitted free...

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Varsha Raut 21 December 2018
With the Supreme Court upholding the new tariff regime proposed by the Telecom Regulatory Authority of India (TRAI), consumer viewers can now select the television channels they want to watch and pay the maximum retail price (MRP) set by the respective broadcasters for the channel or...

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When it comes to bank-related problems, there are no class barriers—each one of us is equally at risk and at the mercy of abysmal grievance redress system. Consider the stories of these two harried bank customers that Moneylife Foundation has been trying to help.    Prakash Awadhesh...

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IANS 20 December 2018
The Consumer Protection Bill 2018 was passed by the Lok Sabha on Thursday amid slogan shouting by the Opposition.   Moving the Bill for its passage, Union Minister for Consumer Affairs Ramvilas Paswan said the Bill was non-controversial and was in the interest of the...

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