CONSUMER INTEREST


IANS 20 December 2018
The Consumer Protection Bill 2018 was passed by the Lok Sabha on Thursday amid slogan shouting by the Opposition.   Moving the Bill for its passage, Union Minister for Consumer Affairs Ramvilas Paswan said the Bill was non-controversial and was in the interest of the...

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Moneylife Digital Team 19 December 2018
Dr Ajay Sood, a non-resident Indian (NRI) based in the US has been given the run-around for over four months by Bank of India (BOI) after he found that Rs1.33 crore had suddenly vanished from his account. Today, the Indian Express reports that the police in Chandigarh had arrested two people...

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Moneylife Digital Team 18 December 2018
The Consumer Complaints Council (CCC) of the Advertising Standards Council of India (ASCI) has banned as many as 558 advertisements out of 590 complaints it received across segments during August and September 2018.    Of the 355 advertisements where the complaints were upheld, 201...

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Anuj Puri 18 December 2018
Under the Goods and Services Tax (GST) Act, GST for under-construction properties was 12% while ready-to-move-in flats were kept out of the GST ambit.   Even for under-construction properties, there was a ruling of input tax credit (ITC) pass-over to the buyer to ensure that it...

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IANS 17 December 2018
The Madras High Court on Monday banned the sale of medicines online till the central government notifies the regulations.   The court set January 31, 2019 as the deadline for the central government to notify the rules.   The court passed the order on a plea by the Tamil Nadu...

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Moneylife Digital Team 14 December 2018
With the holiday shopping season in full swing, consumers will be buying the latest emerging tech such as smart speakers, smart home devices and smart watches.   Nothing spoils the holiday cheer more than having some kind of security or privacy problem related to your new gadget....

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IANS 13 December 2018
Google on Thursday said it has revamped its shopping search features to make the experience more personal and allow users to easily filter through offers, review prices from multiple retailers and find the products they are looking for.   The new experience is available via a...

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A life insurance policy is bought on the simple premise that if the policyholder dies suddenly, his/her legal heirs or nominees will get the policy proceeds. Since the policyholder is, usually, the family’s bread-earner or significant contributor, the proceeds help the family deal with the...

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TruthInAdvertising.org 11 December 2018
The rise of Ciroc from a middling vodka brand to No. 2 in the premium vodka category in the U.S. can be tied in large part to one man: Sean “Diddy” Combs.   Before the hip hop mogul signed a marketing deal with the Diageo-owned brand in late 2007, the British-based liquor giant was...

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Moneylife Digital Team 05 December 2018
With the digital mode for financial transactions gaining traction in the country, there is an emerging need for a dedicated, cost-free and expeditious grievance redressal mechanism for strengthening consumer confidence in this channel. India is one of the few countries to have separate...

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Moneylife Digital Team 05 December 2018
Under pressure from a public interest litigation (PIL) filed by Moneylife Foundation in the Supreme Court, the Reserve Bank of India (RBI) has asked all banks to adopt new external benchmark for providing loans for home, auto and micro and small enterprises (MSME) from 1 April 2019. RBI has...

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Moneylife Digital Team 03 December 2018
Recently, India’s largest domestic airline Indigo had announced that to avail the service of web check-ins and book specific seats in advance, passengers would now be charged extra. Indigo’s large market share in India means that other airlines operating in India would soon follow suit....

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If a team playing football shifted its goal post every time the opposite team was going to score a goal – or cricket stumps were shifted every time the other team was about to hit the stumps for a run-out --  what would you call that game?  Unfair? Unethical? But that seems to be the strategy...

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The past few years have seen a lot of discussion on the Ease of Doing Business in India and there has been a huge jump in India’s ranking. It is about time the same attention was given to the difficulty that an average citizen faces in dealing with the judiciary and government...

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In September 2011, Pranab Mukherjee, when he was the finance minister, made the lethargic Telecom Regulatory Authority of India (TRAI) issue a notification to curb unsolicited commercial communication (UCC) or spam calls and SMS. Unfortunately, the ordinary mobile subscriber has no respite...

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Moneylife Digital Team 21 November 2018
In a major, pro-consumer move after Sandeep Bakshi took over as the CEO and Managing Director of ICICI Bank, it gone ahead and send its code of commitment to customers — not only for retail customers but also for small, medium and micro enterprises. It may be recalled that this code, was...

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To my night prayers for good health and peace, I am adding a new prayer, to “save us from our ‘service providers’.” Whether it is the municipal corporation, water supply, electricity undertaking or telecom services, most of the government service providers harass citizens with their...

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Moneylife Digital Team 14 November 2018
The Competition Commission of India (CCI) has ordered a probe against Railways and Indian Railway Catering and Tourism Corp Ltd (IRCTC) for abusing their monopoly by charging higher than the actual base fare on the pretext of rounding off.    Meet Shah and Anand Ranpara, residents of...

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Moneylife Digital Team 13 November 2018
A student is also a consumer and can file complaints against educational institutions if it fails to adhere to the rules and regulations of the University Grants Commission (UGC) or are found to make bogus claims and are involved in malpractices, rules the Maharashtra State Consumer Dispute...

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Consumers planning to seek redress for deficient products or services must make it a point to file their complaint before the appropriate forum under the Consumer Protection Act (COPRA). The statute decides this on the basis of two issues—location and pecuniary or financial jurisdiction.  The...

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