CONSUMER INTEREST


Air India will offer "special" fares to Jet Airways passengers stranded at international stations, informed sources told IANS on Thursday.   Jet Airways had on Wednesday said that it was forced to stop all operations as it failed to secure interim funds from the lenders.   "As...

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The Directorate General of Anti-Profiteering (DGAP) has served a notice on technology major Samsung India for allegedly not passing on the benefits of GST reduction to its customers and in turn making undue profits, sources said.   The notice, sources said, was served on the basis of...

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The Supreme Court has declined to stay the apex consumer commission's order, which held that home buyers in Jaypee Infratech Ltd (JIL) can move the consumer forum against JIL's parent company, Jaiprakash Associates Ltd. (JAL), for compensation and possession of their respective...

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Many people are receiving emails informing them about significant sums of money having been deducted from their netbanking account for Goods and Services Tax (GST). It asks them to click on a link in the mail, which shows name of Income Tax website to download the payment challan. If you have...

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Moneylife Digital Team 17 April 2019
An unprotected database belonging to JustDial, India's largest local search service, is leaking personally identifiable information of its every customer in real-time, who accessed the service via its website, mobile app, or even by calling on its 88888 88888 customer care number, says a...

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Moneylife Digital Team 16 April 2019
In February 2019, Advertising Standards Council of India (ASCI) investigated complaints against 243 advertisements, of which the advertisers ensured corrective action for 63 advertisements once they received complaints from ASCI.   The Consumer Complaints Council (CCC) of ASCI upheld...

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Moneylife Digital Team 15 April 2019
In an unusual victory for the consumer, a District Consumer Forum in Chandigarh has awarded complainant Dinesh Parshad Raturi, Rs3,000 as compensation and Rs1,000 as litigation expenses as Bata India had wrongly charged for a paper carry bag.    Bata India had pleaded in the case that...

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The 2019 summer holiday travel season is expected to be marred by high air fares as debt-ridden Jet Airways gradually truncates flight operations, experts said.   Even though the airline, lenders and the government are still hopeful of a revival, the current trend might see Jet...

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Budget carrier IndiGo's Delhi-Mumbai flight had to perform a mid-air "turn back" manoeuvre due to excessive vibration from the aircraft's engine number two, industry insiders privy to the development said on Friday.   However, an airline official said that the aircraft had suffered a...

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Very soon, the holiday season will be upon us and families will be all set for their summer vacation. Most holiday destinations worth their star rating have a swimming pool these days and it is a magnet, both for serious swimmers as well as those who want to splash in the shallows or just...

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Sumit Sharma 08 April 2019
In a judgement with significant implications for property owners, the Income Tax Appellate Tribunal (ITAT) ruled that ownership of property will be counted from the allotment date of a property.   The ruling presents substantial benefits to property owners, who may be planning to sell...

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Moneylife Digital Team 08 April 2019
The Reserve Bank of India (RBI), now headed by bureaucrat Shaktikanta Das, seems to have succumbed to pressure from banks and has delayed its plan to link floating interest rates for retail loans to external benchmark.    Just in December last year, the central bank, then headed by Dr...

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The Delhi High Court on Monday sought responses of the National Housing Bank (NHB) and the PNB Housing Finance Limited (PNBHFL) on a plea seeking to protect interests of home loan customers who have become victims of corporate malice.   A Bench of Chief Justice Rajendra Menon and...

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Moneylife Digital Team 01 April 2019
The Advertising Standards Council of India (ASCI) processed 415 complaints during December 2018 and January 2019. Out of these complaints, advertisers ensured corrective action for 125 advertisements while the Consumer Complaints Council (CCC) of has banned as many as 230 advertisements out...

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Indian customers have, over the years, become accustomed to the phenomenon of online flash sales, but are they now being gamed or is it turning into a con game?   Recent flash sales, especially on Flipkart, seem to indicate that the sellers are offering a tiny number of handsets...

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Moneylife Digital Team 26 March 2019
The much touted about new regulatory framework for broadcasting and cable services industry from Telecom Regulatory Authority of India (TRAI) is turning out to be a costly affair for most viewers of cable TV and direct to home (DTH) users.   While many consumer viewers are finding...

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Moneylife Digital Team 19 March 2019
The Indian government has reportedly asked public sector banks (PSBs) to save private carrier Jet Airways from bankruptcy ahead of elections, says an international wire agency.   After grounding a large part of its fleet (78 out of 119), the carrier has been cancelling flights on a...

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First of all, my favourite train between Goa and Delhi is the Sampark Kranti Express, the 12449/12450. However, as it has now been extended to start from and terminate at Chandigarh, the algorithms for reservations, especially in First AC, are skewed to favour passengers boarding at...

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Vinayak Gupta (name changed) bought a Vu brand television (TV) in May 2016 from Chembur-based Kohinoor Televideo Pvt Ltd, with a one-year warranty from the manufacturer. While buying the TV, the dealer told Mr Gupta that he could get an extended warranty for the television just by paying...

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Air passengers face the grim prospects of high air fares and fewer flight choices as several airlines cancel operations due to a number of reasons including the grounding of 737-MAX aircraft.   According to industry insiders, some sectors have shown a rise of more than 100 per cent in...

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