CONSUMER INTEREST


Moneylife Digital Team 01 April 2019
The Advertising Standards Council of India (ASCI) processed 415 complaints during December 2018 and January 2019. Out of these complaints, advertisers ensured corrective action for 125 advertisements while the Consumer Complaints Council (CCC) of has banned as many as 230 advertisements out...

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Indian customers have, over the years, become accustomed to the phenomenon of online flash sales, but are they now being gamed or is it turning into a con game?   Recent flash sales, especially on Flipkart, seem to indicate that the sellers are offering a tiny number of handsets...

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Moneylife Digital Team 26 March 2019
The much touted about new regulatory framework for broadcasting and cable services industry from Telecom Regulatory Authority of India (TRAI) is turning out to be a costly affair for most viewers of cable TV and direct to home (DTH) users.   While many consumer viewers are finding...

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Moneylife Digital Team 19 March 2019
The Indian government has reportedly asked public sector banks (PSBs) to save private carrier Jet Airways from bankruptcy ahead of elections, says an international wire agency.   After grounding a large part of its fleet (78 out of 119), the carrier has been cancelling flights on a...

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First of all, my favourite train between Goa and Delhi is the Sampark Kranti Express, the 12449/12450. However, as it has now been extended to start from and terminate at Chandigarh, the algorithms for reservations, especially in First AC, are skewed to favour passengers boarding at...

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Vinayak Gupta (name changed) bought a Vu brand television (TV) in May 2016 from Chembur-based Kohinoor Televideo Pvt Ltd, with a one-year warranty from the manufacturer. While buying the TV, the dealer told Mr Gupta that he could get an extended warranty for the television just by paying...

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Air passengers face the grim prospects of high air fares and fewer flight choices as several airlines cancel operations due to a number of reasons including the grounding of 737-MAX aircraft.   According to industry insiders, some sectors have shown a rise of more than 100 per cent in...

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Bhamy V Shenoy 14 March 2019
The Consumer Protection Bill (CPB) 2018 was passed by the Lok Sabha on 20 December 2018. Actually, this bill was tabled in 2015. However, Raja Sabha did not pass the bill and the new Parliament has to take this up after the election.    CPB was not at all controversial. All political...

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India announced that all Boeing 737 aircraft will stop operating in the country from 4 p.m. on Wednesday but the US aviation regulator questioned the global grounding of the fleet after an Ethiopian Airlines crash.   "No B737 Max aircraft will be allowed to enter or transit the Indian...

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Anuj Puri 13 March 2019
Properties within Rs40 lakh budget see 23% fall in average sizes—from 750sq ft (square feet) in 2014 to 580sq ft in 2018 Average property sizes in top-7 cities decline by 17% in 5 years; from 1,390sq ft in 2014 to 1,100sq ft in 2018 Bangalore sees least size reduction at 12%,...

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Public sector banks (PSBs) are in no hurry to follow big brother State Bank of India (SBI) in linking their deposit and lending rates to the repo rate of the Reserve Bank of India (RBI) , which may further irk RBI for not transmitting the lower interest rates to the customers.   While...

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A day after an Ethiopian Airlines' Boeing 737-800 MAX flight crashed killing all 157 people on board, India's civil aviation regulator on Monday issued fresh safety directives for operations of this make of aircraft in the country.   "The issue has been reviewed in DGCA (Directorate...

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TruthInAdvertising.org 04 March 2019
Class-action lawsuits allege that the mAh ratings of several portable chargers are greatly exaggerated.   The idea, at least initially, was to have a relaxing vacation. Yet here you are hours into a hike and miles from the beach. But just as you’re about to throw yourself on the...

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Moneylife Digital Team 02 March 2019
The Advertising Standards Council of India (ASCI) processed 389 complaints during October and November 2018. Out of these complaints, advertisers ensured corrective action for 112 advertisements while the Consumer Complaints Council (CCC) of has banned as many as 232 advertisements, ASCI says...

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Akshay Naik 01 March 2019
Updated on 29 March 2019 to include response from Lodha Group.   The National Consumer Disputes Redressal Commission (NCDRC) has ordered Lodha Crown Buidlmart Pvt Ltd and its present directors, Ramandas Pandey and Pranav Goel, to refund a homebuyer over Rs2.52 crore with interest,...

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IANS 28 February 2019
In a bid to promote digital transactions, the Indian Rail Catering and Tourism Corporation (IRCTC) on Thursday launched its much awaited payment aggregator system 'IRCTC iPay'.   The exclusive digital payment gateway will provide better digital experience and improved online digital...

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IANS 28 February 2019
Civil Aviation Minister Suresh Prabhu on Wednesday released a "passenger charter" that lays out the rights of air travellers in the country.   The new charter amended the norms for charges incurred by travellers on cancellation and rescheduling of air travel, among...

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IANS 27 February 2019
In a bid to enhance the travel experience and bring greater transparency for rail passengers, Railways Minister Piyush Goyal on Wednesday launched a new feature on the IRCTC website through which the passengers can view the reservation chart and vacant berths online.   Addressing a...

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Moneylife Digital Team 27 February 2019
The Supreme Court has held that mere failure to repay a loan would not automatically become a criminal offence unless there is criminal intent underlying the same, says a report.   According to a report from Bar & Bench, a bench of justices NV Ramana and MM Shantanagoudar passed an...

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IANS 27 February 2019
Patients and health activists on Tuesday voiced concern over malpractices in private hospitals and urged the Health Ministry to adopt the complete charter of patients' rights without bowing to pressure from private hospitals.   Over 500 patients and health activists from...

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