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It is not for nothing that Indian courts are clogged and government is the biggest litigant. What is worse, the actions of government agencies in shirking responsibility for deficient service actually ends up harassing the people, tantamount to using public money with no...

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IANS 11 October 2018
While chatbots can be fast and convenient to answer simple queries, most consumers still think they are dumb automated machines and prefer a human on the other end, a new survey from global software company Pegasystems revealed on Thursday.   Seventy two per cent of consumers...

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IANS 09 October 2018
Union Consumer Affairs Minister Ram Vilas Paswan on Tuesday asked the fast-moving consumer goods companies to write the names of their products in Hindi and other regional languages.   Writing the names of products in Hindi and other regional languages, besides English, will bring...

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Moneylife Digital Team 09 October 2018
The Supreme Court on Monday directed Reserve Bank of India to respond within six weeks to representations made by Moneylife Foundation on the unfair practice of banks regarding floating loans.   The bench of Chief Justice Ranjan Gogoi, Justice SK Kaul and Justice KM Joseph, said,...

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TruthInAdvertising.org 04 October 2018
Children of the ’90s will remember huddling around a TV roughly one thousand times thicker than today’s flat screens to watch such titles as “Casper,” “The Lion King,” and “Toy Story” on VHS. Now adults, some may even have children of their own. In fact, we can state with certainty that that...

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Moneylife Digital Team 02 October 2018
The Australian Federal Court has ordered Equifax Australia Information Services and Solutions Pty Ltd (Equifax) to pay penalties totalling Australian $3.5 million for misleading and deceptive and unconscionable conduct in relation to credit report services. This follows joint submissions by...

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IANS 02 October 2018
Mumbai, The Mahanagar Gas Ltd (MGL) on Monday effected sharp revisions in prices of CNS and PNG with effect from Monday midnight, an official spokesperson said.   While the basic prices of CNG has been hiked by Rs.2.66/kg, the domestic PNG has been increased by Rs.1.89/SCM in Mumbai...

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Moneylife Digital Team 27 September 2018
In a shocking incident, Dr Ajay Sood, a non-resident Indian (NRI) settled in the US, found Rs1.33 crore withdrawn from his account in Bank of India, that too when the original cheques are with him even today. He also found that his registered mobile number was changed and an Aadhaar number,...

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Tata Motors may have stopped production of its high-profile ‘small car’ (it will now be available only on order basis), but the problems do not seem to go away.   A buyer, who approached the consumer forum claiming a design flaw in his Nano, has been advised to find like-minded...

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The demand for air travel continues to outstrip supply, doesn’t matter that the industry has a high mortality rate and fuel prices have touched a high. The domestic aviation industry posted a growth of 18.3% in July 2018, marking the 47th consecutive month of double-digit growth. Experts...

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IANS 24 September 2018
Petrol retail rates finally breached the Rs 90 mark in Mumbai by touching Rs 90.08 per litre here on Monday, but stood much higher elsewhere in the state, industry officials said.   Federation of Maharashtra Petroleum Dealers Association (FAMPEDA) President Uday Lodh said that the new...

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IANS 21 September 2018
At a time when non-traditional competition is posing a challenge to traditional banking services, a new Capgemini report on Friday showed that globally just half of the customers are satisfied with their banking experiences.   Nearly a third of customers (32.3%) are willing to...

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IANS 21 September 2018
After facing a backlash over reports in July that third-party app developers can read your Gmail, Google has once again defended its policy to allow third-party apps to access and share data from Gmail accounts.   According to a CNNMoney report on Thursday, Gmail lets third-party...

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TruthInAdvertising.org 20 September 2018
WHAT’S UP   The US Federal Trade Commission (FTC) is facing a technology crisis over how to measure and protect consumers from “informational injury” in the digital age.   When a hotel overcharges guests, it’s easy to calculate the damage. But how do you put a price tag on...

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IANS 20 September 2018
At least 30 passengers on a Jet Airways Mumbai-Jaipur flight suffered ear and nose bleeding due to low cabin pressure during the ascent here on Thursday, an official said.   The flight 9W-697 with 166 passengers and five crew, was forced to return back to Mumbai shortly after...

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IANS 17 September 2018
Petrol and diesel will be cheaper by Rs2 per litre across Karnataka from Tuesday following a reduction in state cess, the Chief Minister's Office (CMO) said on Monday.   "The sales tax levied by the state on petrol and diesel is 32% and 21% respectively, which has been reduced by...

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IANS 12 September 2018
The Ministry of Health and Family Welfare on Wednesday announced prohibiting the manufacture for sale or distribution for human use of 328 Fixed Dose Combinations (FDCs) drugs with immediate effect.   It has also restricted the manufacture, sale or distribution of six FDCs subject to...

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IANS 11 September 2018
The Supreme Court on Monday asked Greater NOIDA authority to deposit Rs 66.82 crore, received from realty major Unitech Limited, with apex court's registry to refund those plots buyers who have opted out of its housing schemes in the area.   A bench of Chief Justice Dipak Misra,...

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IANS 07 September 2018
Domestic fuel prices witnessed the steepest hike in the year so far with around 50-paise raise across the four metro cities.   Both petrol and diesel prices have been at their all-time high in the country for around a week now, due to increase in crude oil prices and depreciation in...

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‘Customer is king’ is a nice slogan coined by business and industry. But how many businesses actually treat customers well, especially if they are small customers?    Companies are primarily interested in business and in completing transactions, rather than ensuring customer...

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