CONSUMER INTEREST


Moneylife Digital Team 25 April 2018
While Indian consumers are increasingly turning to ecommerce sites for the convenience of making purchases and the discounts they offer, as many as 38% have complained of getting fake or counterfeit products in the last year alone, reveals a survey. About 29% said they received counterfeit...

Read More



The Consumer Affairs Ministry on Tuesday uploaded a software on its website for collecting prices of these 22 essential food commodities through crowd sourcing and stakeholder participation, an official statement said.   As per the statement, citizens, retail and wholesale businesses,...

Read More



Moneylife Digital Team 06 April 2018
The Consumer Complaints Council (CCC) of the Advertising Standards Council of India (ASCI) has banned as many as 171 advertisements out of 247 complaints it received across segments during January 2018.    Out of 171 advertisements against which the complaints were upheld, 118 belonged to...

Read More



Moneylife Digital Team 05 April 2018
In a significant order, the Maharashtra Real Estate Regulatory Authority (MahaRERA) has asked Monarch and Qureshi Builders to refund entire amount paid by the buyer and Rs5 lakh as compensation.   BD Kapadnis, Member and Adjudicating Officer of MahaRERA directed the builder to pay...

Read More



In the year 1986, when the Consumer Protection Act (COPRA) was notified, it was hailed as a new dawn for hapless Indian consumers who had been at the mercy of unscrupulous sellers of goods and providers of services.    The only action available to an aggrieved consumer until then was...

Read More



Moneylife Digital Team 21 March 2018
Vinod Naik, from Ulhasnagar in Thane district in Maharashtra, informed a Thane consumer forum that on 14 May 2015 he was travelling by Kochuveli-Mumbai Lokmanya Tilak Terminus Express of the Konkan Railway Corporation along with his wife and four-year-old daughter. At around 2.10 am, somebody...

Read More



There is a general belief that every person who buys any product or avails a service is a ‘consumer’ and can approach a consumer forum under the Consumer Protection Act, 1986 (COPRA). While the belief is largely true, the law also requires the complainant to prove that s/he is a consumer, by...

Read More



A mobile application to help air passengers track the status of their complaints of items lost at airports across India with just a click on their Android phones has been launched, a CISF official said on Friday.   The EDP Cell of Central Industrial Security Force (CISF), in...

Read More



Fair trade regulator Competition Commission of India (CCI) has imposed penalties on three airlines -- Jet Airways, IndiGo and SpiceJet -- for "concerted action in fixing and revising Fuel Surcharge (FSC) - a component of freight charges", according to a Corporate Affairs Ministry release here...

Read More



In India, seeking justice from the courts is no child’s play; only a determined person with tonnes of patience and the capacity to litigate relentlessly can expect a verdict. The Consumer Protection Act (CPA) is supposed to provide a quick and effective remedy; but this doesn’t always happen....

Read More



Moneylife Digital Team 01 March 2018
The Consumer Complaints Council (CCC) of the Advertising Standards Council of India (ASCI) has banned as many as 31 advertisements out of 81 complaints it received across segments during December 2017.      Out of 31 advertisements against which complaints were upheld, 13 belonged to...

Read More



Moneylife Digital Team 01 March 2018
In a significant decision, the Nagpur District Consumer Forum has asked State Bank of India (SBI) to pay compensation to a customer for sending loan recovery notice for a loan that was already repaid.    "This decision will have long lasting impact on banks for sending recovery...

Read More



Roger Parloff for ProPublica 12 February 2018
On Dec. 6, former Volkswagen engineer Oliver Schmidt was led into a federal courtroom in Detroit in handcuffs and leg irons. He was wearing a blood-red jumpsuit, his head shaved, as it always is, and his deep-set eyes seemed to ask, “how did I get here?” As Schmidt’s wife tried to suppress...

Read More



‘Incredible India’ is our celebrated international tourism campaign. A weekend trip to the historical city of Mysuru brought home to us how apt this slogan is, but in a dramatically different way. Every description of Mysuru tells us that tourism is the major industry of this picturesque...

Read More



IANS 09 February 2018
In a setback for Google, fair trade regulator Competition Commission of India (CCI) on Thursday fined the tech giant Rs 136.86 crore for abuse of its dominance and biased search practices in India.   The CCI passed the order on complaints, filed in 2012, saying that the penalty was...

Read More



Moneylife Digital Team 08 February 2018
The Consumer Complaints Council (CCC) of the Advertising Standards Council of India (ASCI) has banned as many as 182 advertisements out of 243 complaints it received across segments during November 2017.     Out of 243 advertisements against which complaints were upheld, 96 belonged...

Read More



TruthInAdvertising.org 24 January 2018
An All-American shave Gillette is not.    Despite a national ad campaign that highlights Gillette’s sprawling World Shaving Headquarters in Boston — with the implication that all of its products are Made in the USA — a TINA.org investigation has found that Gillette makes only a couple...

Read More



Some people believe that one of the easiest things to do in the world is to get an insurance policy and the most difficult task is to get a claim from the insurance company. Actually, policyholders are, often, made to run from pillar to post to have claims settled, even when there is no fraud...

Read More



Moneylife Digital Team 20 January 2018
Indian regulator Telecom Regulatory Authority of India (TRAI) has recommended that both Internet access and mobile phone calls should be permitted on board aircraft in domestic airspace.   “The operation of mobile communication on aircraft (MCA) services should be permitted with...

Read More



IANS 19 January 2018
Automobile manufacturer Honda Cars India (HCIL) on Friday recalled 22,834 vehicles as part of its "precautionary global recall" to fix a faulty passenger-facing front airbag.   "HCIL today announced that it will voluntarily replace Takata passenger front airbag inflators of 22,834...

Read More

Free Helpline
Legal Credit
Feedback