CONSUMER INTEREST


Moneylife Digital Team 02 February 2023
Holding a doctor couple guilty of medical negligence resulting in a patient's death, the Latur District Consumer Disputes Redressal Commission has asked them to pay Rs40 lakh to two children of the patient. The Commission asked Dr Vikram Suryavanshi, an orthopaedic surgeon and his wife, Dr...

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IANS 02 February 2023
Meta-owned WhatsApp on Wednesday said it banned over 36 lakh 'bad' accounts in India in the month of December 2022 in compliance with the new IT Rules 2021, which are being amended to put more responsibilities on social media platforms.   Between December 1 and December 31, 3,677,000...

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Moneylife Digital Team 31 January 2023
Upholding the order of the state consumer disputes redressal commission in Uttar Pradesh (UP), the national consumer dispute redressal commission (NCDRC) has asked Greater Noida Industrial Development Authority (GNIDA) to refund Rs40,000 to a customer. Kushagra Singh had filed a suit against...

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Moneylife Digital Team 30 January 2023
Consumer dispute redressal commission, Wardha, has directed the State Bank of India (SBI) to remit Rs5.88 lakh after it was found that the Bank failed to address the complaint filed by the customer against a cyber-fraudster.   The commission also ordered the Bank to pay Rs30,000...

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TruthInAdvertising.org 30 January 2023
High-ranking doTerra distributors Eliza Bacot, Lauren Busch and Dr. Tina Wong have been ordered to pay civil penalties of $15,000 each to settle Department of Justice charges they violated the FTC Act and the COVID-19 Consumer Protection Act by promoting doTerra products for the prevention...

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Yogesh Sapkale Yogesh Sapkale 28 January 2023
After serious calls to boycott Pathaan, the film and a ridiculous controversy over the colour of costumes, this Hindi film starring Shah Rukh Khan, Deepika Padukone and John Abraham is creating new records at the box office—possibly aided with some well-orchestrated publicity. According to...

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TruthInAdvertising.org 27 January 2023
When Walmart entered the metaverse last fall with the launch of two kid-friendly Roblox experiences – Walmart Land and Walmart Universe of Play – its chief U.S. marketing officer said the move was aimed at increasing “brand favorability with younger audiences” and “reaching our customers in...

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Moneylife Digital Team 25 January 2023
Holding a developer guilty of committing unfair trade practice and, thus, not entitled to forfeit earnest money, the National Consumer Disputes Redressal Commission (NCDRC) asked New Delhi-based IREO Grace Realtech Pvt Ltd to refund the entire money deposited by 15 home-buyers with an...

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Aviation regulator directorate general of civil aviation (DGCA) on Wednesday amended rules on facilities to be provided to passengers by airlines due to denied boarding, cancellation of flights and delays in flights.   The amendment will allow the passenger, who is downgraded...

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Moneylife Digital Team 24 January 2023
The National Consumer Disputes Redressal Commission (NCDRC) has asked Greenbay Infrastructure Pvt Ltd to refund Rs1.20 crore along with interest at a rate of 9% to the buyer for failing to hand over possession of a developed plot of land. Interestingly, in this case, the buyer filed but later...

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Amazon has revealed the top questions asked by Indian users to Alexa last year. From the founder of Twitter to the price of Bitcoin, users in the country sought information about global hot topics through the cloud-based voice service.   Many users were extremely curious about...

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Yogesh Sapkale Yogesh Sapkale 20 January 2023
Just like passwords are the first line of defence in securing almost all electronic information, networks, servers, devices, accounts, databases, files, and more, the personal identification number (PIN) plays the same role for your debit or automated teller machine (ATM) and credit cards. A...

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Jennifer Gollan (ProPublica) 19 January 2023
This story was originally published by ProPublica   Online pharmacies that sell abortion pills are sharing sensitive data with Google and other third parties, which may allow law enforcement to prosecute those who use the medications to end their pregnancies, a ProPublica analysis has...

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Moneylife Digital Team 18 January 2023
Upholding the orders passed by the lower fora, the national consumer disputes redressal commission (NCDRC) has dismissed a revised petition filed by HDFC Bank Ltd. Both, the district forum and the state commission, had asked HDFC Bank to indemnify the complainant as per the insurance coverage...

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The Supreme Court on Tuesday said that the legislature should enact a law for terminally ill patients who decide to stop medical treatment.   A five-judge constitution bench headed by justice KM Joseph agreed to modify its 2018 guidelines on 'living will', an advance medical directive...

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A man in Lucknow was allegedly duped of Rs 1.49 lakhs in an online fraud when he dialled the customer care number to find out about a cancelled flight.   This is the 10th such incident that occurred in the last three months, where the victim was duped after dialling a customer care...

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Zoru Bhathena  and   inputs from Moneylife Team 16 January 2023
Most people who have paid for Amazon’s “Prime” membership, which offers faster and free delivery and a host of other benefits, have always assumed that the premium service at least gives them the best rates, if not better ones.   Transparent pricing, the ability to compare and a...

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TruthInAdvertising.org 16 January 2023
Consumers have much to watch out for in terms of deceptive advertising trends in 2023, even as regulatory efforts seek to curb them. Here are just five TINA.org will be keeping an eye on this year.   Greenwashing    The FTC’s Green Guides, which provide guidance on...

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Yogesh Sapkale Yogesh Sapkale 14 January 2023
In spite of repeated warnings issued by the government, security experts, regulators and media, people continue to become victims of online fraud.   Cybercriminals, who themselves may not be tech experts, are now using more reliable data to target victims more accurately. One case...

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Moneylife Digital Team 12 January 2023
For those home-buyers who believe in oral promises of builders to pay equated monthly instalments (EMIs) on home loans till possession, here comes a shocker from the apex consumer forum. In a ruling, the National Consumer Disputes Redressal Commission (NCDRC) dismissed complaints filed by...

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