CONSUMER INTEREST


The defence research & development organisation (DRDO) that was tasked with investigating into EV (electric vehicle) fire incidents by the Union road transport and highways ministry, has found serious defects in the batteries, including designs of the battery packs and...

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Moneylife Digital Team 21 May 2022
When Ola Cabs began to offer outstation services, most people thought it was a safe and smooth way to book vehicles, especially for family, children and senior citizens to travel out of town. But the absolute lawlessness and thuggery allowed to recovery agents of banks and finance companies,...

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When it comes to cyber crimes, we often consider poor or less educated people more susceptible to fraud. However, highly educated people or professionals are more likely to fall prey to fraudsters. This week, we will see how a chartered accountant (CA) lost about Rs13 lakh in a job fraud and...

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To ensure speedy redressal of consumer complaints, the department of consumer affairs on Friday asked registrars and presidents of national, state, and district commissions not to grant adjournment for more than one month to ensure adhering to the timelines provided under the Consumer...

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Several companies and brands are reportedly abusing Google Messages' RCS (Rich Communication Services) feature in India to bombard users with multiple ads, specifically selling personal loans and life insurances, without their consent.   Multiple users took to social media platforms...

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Nearly 64% Indians get three or more spam calls every day, according to a report on Tuesday.   According to the report by LocalCircles, an independent community engagement and social media platform, a whopping 95% of mobile subscribers that have registered on Telecom Regulatory...

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As the country prepares for the 5G era, India dropped four spots in rank globally for overall median fixed broadband speeds -- from 72nd to 76th spot in the month of April, a new report showed on Wednesday.   Overall median fixed download speeds in India saw a slight decrease from...

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Moneylife Digital Team 17 May 2022
As the temperature almost hit 50 degrees Celsius in many parts of India, power outages continue for three in five households for over a month of the heatwave, and people are now demanding solutions. Households cite poorly governed and managed power departments, poor supply infrastructure and...

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Technology is a boon and a great leveller because it does not differentiate between users. However, fraudsters and cheaters are way ahead of ordinary people when it comes to using technology for fraud. This week, we will see how Instagram/ Facebook messages followed by nude video calls are...

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In yet another tragic incident involving Ola Electric's controversial 'reverse mode', a 65-year-old man in Jodhpur suffered serious injuries after the Ola e-scooter unexpectedly went into a reverse mode at full speed.   Pallav Maheshwari, who is the son of the victim and returned to...

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There is no stopping EV fires in India and now, an electric two-wheeler belonging to Gurugram-based Benling India has exploded while being charged in Telangana.   According to the local police, no one was injured during the incident and they were yet to receive a...

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As the pandemic tapered off in February, lakhs of excited families planning domestic vacations to exotic locales by flights got a shock bigger than a COVID-19 positive test report.   The airfares of all airlines to various destinations had suddenly shot up—and drastically—for seats on...

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As thousands of commuters find themselves at the mercy of Uber and Ola drivers via ride cancellations, cancellation charges, random surge pricing and long waiting times, the Central Consumer Protection Authority (CCPA) was set to grill cab aggregators over their algorithms on...

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Sabah Gurmat (The Leaflet) 07 May 2022
The Ministry of Electronics & Information Technology (MeitY)  on April 28 issued directions to Virtual Private Network (VPN) provider companies to collect and share user data including IP addresses with it,  for a period of five years. Along with VPN providers, the notification posted by the...

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In what could put EV (electric vehicle) two-wheeler (2W) manufacturers in a tough spot, the preliminary findings from the government-constituted probe committee on EV fires have found issues with battery cells/design in nearly all of the electric 2W fire incidents in the...

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All over the world, SMS phishing attacks, now called 'smishing' are on the rise. While SMSs claiming to originate with a bank are the most tried and tested ploy of fraudsters in India, they are also using such expressions as 'Fedex package delivered' or 'Thank you for paying your bill, here...

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Consumer electronics manufacturers on Thursday said that due to hike in raw materials costs and shipment delays amid lock-downs in China, they have no option but to increase prices of consumer goods by 5-7 per cent soon for the Indian consumers.   The electronics industry worldwide...

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Two days after the export ban on palm oil by Indonesia became effective, India on Sunday said it has an optimum stock of all edible oils, sufficient to cover the lean period.   On the other hand, trading bodies are optimistic that Indonesia will need to deal with its own continuing...

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Meta-owned WhatsApp on Monday said that it banned over 18 lakh bad accounts in India in the month of March in compliance with the new IT Rules 2021.   The platform had banned over 14 lakh such accounts in the country in February.   The company said that it also received 597...

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Moneylife Digital Team 29 April 2022
In what is perhaps a first, State Bank of India (SBI) has agreed to reimburse the medical expenses of a customer who fell from an unstable ladder at a bank branch in Mumbai leading to severe injuries, surgery and hospitalisation. The Bank paid, only on the intervention of the Reserve Bank of...

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