When A Bank Gives You The Run Around

How Khushroo Satarawala took on HSBC and got a solution for himself and other bank customers

Two things irritate ordinary bank customers the most. One, marketing calls from banks and credit card companies, especially since they have the knack of catching you when you are travelling. Two, when a bank’s call centre is not smart enough to either resolve your problem or escalate it to a higher...

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  • Know Your Builder Before Deals

    Builders are notorious for harassing and creating situations that leave the buyers vulnerable vis-à-vis statutory authorities. Here is how to deal with them

    Few weeks ago, a bewildered apartment-buyer from Guwahati wrote to a consumer group, desperately seeking advice on how to prevent his builder from cheating him. The builder was demanding 90% value from the buyer by claiming that the...

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  • Highlight Your Demat Problems

    Many investors are hassled by the way demat rules are framed and implemented. Here is what to do about it

    Last week, K. Mallikarjuna Rao wrote to us about a curious problem. The Securities and Exchange Board of India (SEBI) has asked depositories to collect Permanent Account Numbers (PAN) from all demat account holders and verify them with PAN details published on the Income Tax Department's...

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