Trust, a major issue in any organisation, cannot be measured but has commercial consequences

My friend owns a small business that employs about 35 people.
The management staff consists of a senior management committee, a set of designers and some junior associates. While the workplace environment is mildly competitive, employees enjoyed their jobs and are excited by the prospects a firm of...

Personal value systems make up corporate ethics; so lead by example

Early in my career, while working on a culture survey for a client, I understood what strong values mean and the importance of honesty to become truly successful. Here is the story. The CEO of the company came from an entrepreneurial family. His father owned a small factory that manufactured electrical components. The CEO had...

A story of kindness in the corporate world

I was witness to this conversation at a client’s office recently. I felt it was a touching story and worth sharing, especially as we ring in the New Year. This was truly a celebration of team spirit and a show of human kindness in the corporate world. The company is a multinational conglomerate with offices spread across the country. The head office...