Time of Essence in Filing Consumer Complaint/Appeal
Money lost can be earned again; but time lost is permanent. This is especially true in legal matters where the law of limitation comes into effect. Hence, a person with a grievance or claim must ensure that her complaint is not time-barred. This article is about the timeframe for filing consumer complaints in the district, state and national forums.
 
The Consumer Protection Act,...
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  • Jodhpur cleanest station, Varanasi slips in ranking
    Jodhpur and Marwar in Rajasthan were declared the cleanest railway stations, while Varanasi, the prime minister's Lok Sabha constituency, slipped to the 69th position in the third cleanliness survey released on Monday.
     
    Releasing the survey report, Railway Minister Piyush Goyal said: "Jodhpur has emerged as the cleanest station in A1 station category. Last year, Vishakaptnam was at the first spot," he said.
     
    He said Rajasthan capital Jaipur is at number two and Tirupati in Andhra Pradesh at number three.
     
    In the last survey, Jodhpur was at the 17th spot, while Jaipur and Tirupati were at the 18th and 19th spot respectively. 
     
    The railway station in Varanasi, which was ranked at 14th position in 2017, slipped to 69th spot this year, among the 75 busiest stations in the country.
     
    Mathura railway station was declared the dirtiest station in the A1 station category. 
     
    Darbhanga, which was declared as one of the most dirtiest stations in 2017, this year was placed at 52nd place. 
     
    In the A1 category stations, Anand Vihar railway station in Delhi retained its spot of the 5th position, while Nizamuddin and Old Delhi stations slipped to 54th and 60th positions. Last year, Old Delhi and Hazrat Nizamuddin were positioned at 23rd and 24th place. 
     
    Clean toilets at platforms, clean tracks and dustbins at stations were some of the criteria for judging railway stations for cleanliness.
     
    The railways had conducted a third-party survey for assessment of cleanliness. The survey was conducted by the Quality Council of India (QCI) covering 407 major railway stations -- 75 in A1 category and 332 in A category stations. The first survey was conducted by the IRCTC in 2016, the second by QCI. 
     
    The Minister also said that in A category stations, Marwar in Rajasthan topped the list, followed by Phulera in Rajasthan at number two, and Warangal in Telangana at number three.
     
    Marwar was at the 168th spot in the 2017 cleanest station list, while Phulera was at 219th place and Warangal at the eighth place in 2017.
     
    The list declared Shahganj in Uttar Pradesh as the dirtiest railway station in A category stations. 
     
    Goyal also said that the North Western Railway (NWR) topped the list in the cleanest zone category. 
     
    "NWR was at the eighth spot last year. This year it topped the list, that shows how the team has worked tremendously in last one year," Goyal said.
     
    The South Central Railway (SCR) was declared the second cleanest zone. The SCR was at the fourth spot last year. 
     
    The East Coast Railway (ECR) was placed at the third spot in the cleanest zones.
     
    Disclaimer: Information, facts or opinions expressed in this news article are presented as sourced from IANS and do not reflect views of Moneylife and hence Moneylife is not responsible or liable for the same. As a source and news provider, IANS is responsible for accuracy, completeness, suitability and validity of any information in this article.

     

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    Parliamenatry panel suggests periodic revision of train fares
    Taking note of the increasing amount of pension and losses in the passenger buisness, a parliamentary committee has suggested rationalisation of train fares while advocating that the Finance Ministry should partly bear the pension liability of the Indian Railways.
     
    The cash-strapped Railways -- one of the largest public-sector employers -- is currently reeling under the impact of pension payment which is at the moment around Rs 50,000 crore annually, while the losses in passenger segment is touching Rs 35,000 crore.
     
    In a report to the Parliament, the Railway Convention Committee (RCC) reviewing the internal resource generation, has also recommended that the Railways should periodically revise and rationalise train fares to increase passenger earnings in the wake of these losses.
     
    AcDisclaimer: Information, facts or opinions expressed in this news article are presented as sourced from IANS and do not reflect views of Moneylife and hence Moneylife is not responsible or liable for the same. As a source and news provider, IANS is responsible for accuracy, completeness, suitability and validity of any information in this article.cording to the Railways, the losses are primarily because passenger fares have not been increased for long, though fares have been raised in certain category of train for limited passengers.
     
    "Taking into account the whopping loss of revenue in passenger services coupled with an operating ratio of 98.5 per cent, the committee is of the considered opinion that the Railways have ultimately to undertake gradual or periodical fare rationalisation, besides embarking upon other requisite measures to increase passenger earnings," the RCC report said.
     
    The panel has also asked the Railways to make a segregated assessment of the actual revenue benefits accrued through the introduction of the flexi-fare system, which is "sometimes reportedly at par with air fares in economy class".
     
    Expressing its deep concern over the shortfalls in earnings, the committee has found that during the last five years -- from 2013-3014 to 2017-2018 -- there have been shortfalls on the part of the Railways in achieving internal revenue generation targets, except in 2014-2015.
    During 2013-2014, 2015-2016, 2016-17 and 2017-2018, the shortfall was of Rs 2,828 crore, Rs 769 crore, Rs 2,782 crore and Rs 8,238 crore, respectively.
     
    For the Railways, with its over 13 lakh employees, it is only the ministry which bears its pension liability and for everyone else it is borne by the Ministry of Finance while the passenger operation is cross-subsidised with the earnings from the freight service.
     
    "I would like to submit here that when it comes down to devising the salary structure and the pension structure, the Ministry of Railways has no say in that. The decision is taken by (a) different ministry, irrespective of whether it is Rs 3,000 crore, Rs 5,000 crore, Rs 10,000 cr, it is the Ministry of Railways which is expected to generate these additional resources," Chairman, Railway Board, has stated to the committee.
     
    The committee, headed by Biju Janata Dal (BJD) MP Bhartuhari Mahtab, has found some merit in the contention as the huge impact of the pension liability is adversely affecting internal resource generation by the Railways.
     
    Taking into consideration the merger of the Rail Budget with the Union Budget, the committee has suggested the Railways take up the matter with Finance Ministry and other appropriate authorities so that at least a part of its pension liability is borne by the Finance Ministry.
     
    Disclaimer: Information, facts or opinions expressed in this news article are presented as sourced from IANS and do not reflect views of Moneylife and hence Moneylife is not responsible or liable for the same. As a source and news provider, IANS is responsible for accuracy, completeness, suitability and validity of any information in this article.
     
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