SpeakAsia still can’t show valid, legal documents
Moneylife Digital Team 13 April 2011

SpeakAsia, is an online company collecting large sums of money by rapidly enrolling people with the promise of incredible payments for simply filling out online surveys. Our investigation, however, shows that the company is not registered in India and it cannot show us any legal documentation. Our efforts to get answers through its newly-appointed PR agency led to a threatening call from an agent of SpeakAsia. The company hopes to register one crore agents by the year-end

SpeakAsia (SpeakAsiaonline.com) an online survey company that uses multi-level marketing (MLM) to spread its wings across the country, does not appear to have any legal roots in India. Moneylife has been taking an interest in SpeakAsiaonline.com because its members and agents repeatedly ambush our comments section to hard sell the scheme, claiming to have earned large sums of money by filling out surveys. Consequently, our readers have frequently inquired whether SpeakAsiaonline.com is legitimate and if it will indeed cough up the high returns it promises.

When the company hired LinOpinion Public Relations, a leading PR agency, to handle its communications last week, we took the opportunity to send a list of queries, which were answered by Vivek Gautam, its chief marketing officer (CMO). While the company provided long answers to our questions (reproduced below), it has still not shown us any documentation that it is legally registered in India, or answered whether it requires regulatory clearance from the Reserve Bank of India (RBI) or any other body.

Mr Gautam also sidestepped our question on the company's promoters. In addition, although it claims to be Asia's largest online survey company, it neither provide names of its top management nor addresses or contact details of its offices across the region, except in Singapore. (Read, "Another MLM scam in the happening, this time under the pretext of an online survey"). Moneylife has written to RBI deputy governor, Dr KC Chakrabarty, asking about the company and are awaiting a response.

Here are the responses from Vivek Gautam, of SpeakAsiaonline.com, to questions from Moneylife.

Q1. We have written in the past and even today, we could not find any valid or legal document that shows SpeakAsia as a registered entity in India. Can you tell us about the company's registration?
Ans: The company has a unique business model internationally. The business in a given country is supported by the factoral organisation, in India:
a) Own dedicated sales team. In India they have over 110 sales people. This team is managed by a fortune 500 company in India - Ma Foi.
b) A dedicated 53-man training and knowledge organisation in New Delhi managed by La- Marca.
c) Marketing communication managed by Raceme and Lintas.
d) Customer support both through a call center and a BPO managed by outsourced partner.
e) Technology support is managed by Xorient, an American MNC through its office in Mumbai.
f) The company pays all the taxes, like service tax, in India.
g) Foreign remittances are handled by RBI approved forex agents like ICICI Bank.
i) The company is registered in Singapore and is not required to have a permanent establishment (PE) in India as per prevailing laws.
This level of intense on-the-ground infrastructure is rare in the online industry.

Q2. We would like to know about the founders/promoters of SpeakAsia in India. Can you share their contact details?
Ans: There are no promoters from India.

Q3. Has SpeakAsia obtained any permission from the RBI as the business involves handling foreign currency transactions?
Ans: Foreign remittances are handled by RBI-approved forex dealers ICICI Bank and ING Vysya Bank.
Q4. How does SpeakAsia transfer money from other currencies to Indian rupees and vice-versa into the panelists' account?
Ans: By bank transfer through TT. Indian banks convert the currency once the TT is received by a panelist.

Q5. Has SpeakAsia obtained any permission from SEBI to run a collective investment scheme, which promises assured returns?
Ans: NA (not applicable). It's not an investment scheme. Participation in the company activities earns reward points. No work-No rewards, unlike an investment.

Q6. Are there any legal cases pending against SpeakAsia in Singapore or in India?
Ans: No.

Q7. We have written on SpeakAsia in the past and these reports received many comments from readers. Most of the comments were asking people to join the business with the promise to show income. We found it strange and unethical that panelists from a company should post so many comments, that too to spread their business on our site.
Ans: We will send a communication to panelists to desist from such promotion. Though, you will appreciate, we have very little control on independent consumers.

Moneylife's report about SpeakAsiaonline, published on 8 October 2010, continues to attract comments. Interestingly, a large number of them were panelists of SpeakAsiaonline who used our forum to market the service. We have been forced to delete these promotions from time to time.

According to a news report in February 2010, Singapore-based Harendra Kaur, through Haren Technologies, opened up a franchisee for SpeakAsia in India, which became operational from May 2010. Till date, the company claims to have enrolled around 7.5 lakh panelists and has ambitious plans to take this figure to one crore by end-December 2011, the report said.

A web search revealed that litigation has been filed against the company at several places. On 10 March 2011, the city magistrate, Gorakhpur, issued a notice to SpeakAsia for the third time seeking answers to 10 specific questions, it was reported by the Amar Ujala Hindi daily. The magistrate, Jitendra Pratap Singh, has asked the company to provide information about the MLM company's tax liabilities, how they provide money to subscribers at fixed currency rate, whether it has obtained permission from the RBI to conduct such operations, how it converts foreign currency into rupees for Indian subscribers, qualifications required to become a member, how the company maintains its records and the conditions to become a franchisee. What is stunning is that a person by the name of Anurag Nigam, who claimed to be the regional manager of SpeakAsia, could not provide any identification card or visiting card in the court, the newspaper reported.

In another news report published by Amar Ujala on 1 April 2011, Mr Gautam claimed that the company provides services to around 600 companies, including ICICI, Bata, Nestlé and Airtel. We sent mails to ICICI Bank and Bharti Airtel, but till the time of writing the story, there was no reply from them.

Most service provider companies are usually proud to display the names of their clients prominently on their web sites. However, either SpeakAsia is very shy, or it does not want to show off the names of its clients, who spend huge amounts of money on their surveys.

According to information available, SpeakAsia has set up its India offices at Navi Mumbai and Gurgaon. Here again, no information is available about these offices and addresses on the company website.

Although we have written about MLM companies many times in the past, here are a few facts that you need to keep in mind with regard to companies like SpeakAsia online.

1. Why would anyone pay Rs1,000 per week or Rs52,000 a year for a subscription of Rs11,000 per annum for a e-zine? Think for yourself as the owner of a company and answer this-would you pay four times the amount to anyone for his investment (!) in just one year?

2. If the business is so lucrative, why not offer this opportunity to people from other countries as well? How about doing this business in developed regions like the US and European countries? Where people do not get much more than about 3% a year on their investments. With returns as high as over four times their original investment, people from these regions would jump on to the online survey bandwagon. However, this will never happen, because there are very strict laws and punishments for fraud and for duping people in these regions, compared with that in India and Bangladesh. So the 'business' is thriving here and not in the US or even in Singapore, where SpeakAsia claims to be a registered entity.

3. Every agent, sorry, panelist of the company claims to have proof of their income from the surveys. However, what they show you as proof is not a bank statement, but their e-wallet created on the company site. Transferring money from e-wallet into a bank account involves a transaction charge of 3% or $7.5 per payment, whichever is higher.

4. You would rarely find any company doing marketing for its best-selling product. At the same time, you would find a number of offers for products that are not being sold as per expectations. Apply this logic to SpeakAsia, and you will understand why their agents are hell-bent on registering more and more people below their ranks. (BTW: It is called as legs, left and right and the pair is supposed to give the agent 'additional' binary income. The spreading of binary income is always in pyramid shape. The commission is given only on matching pairs, which means that if you have one sub-agent under one leg and two under another leg, you would receive commission only for two sub-agents and not three. In addition, every month, MLM companies 'carry' the stronger leg forward, or in short you miss commission from the leg that has less sub-agents.)

5. "If it looks too good to be true, it usually is."  In short, stay away from any company, any scheme that promises you huge or substantial return.

Ashish Chhabra
1 decade ago
Its total fraud. I understood from day one.Other then India there is no franchisee listed on website. If they have 1L of panelists then they have to pay 5 cr inr plus there expanses. Which comp gives that much for survey. and if pay that comp should be equivalent or more then Microsoft. Definitely Indian comp cant give this much. so the client should be international and if international then why they dont ask local public for survey ? another point when total business is online why the purchase subscription is offline.. They dont have a/c in India for netbanking ? ... India is always soft target and business rules are weak and govt is so lazy. Public or some organisation have kick the govt officials to take action. .. Comp owners are Indians and they know loop holes of Indian business rules. Wat if now comp closed they have already collected cr of rupees. on site mentions for all kind of legal issues you have to go Singapore... They know no body will come to Singapore to file a case for 11k rupees. so soon they will run away.
1 decade ago
very ethical& logicaL;This information needs to be highlighted in print media too as many of the investors do not have acess to email or websites;
tafseer rizvi
1 decade ago
we would like to join the speak asia but nt without believe
1 decade ago
"If it looks too good to be true, it usually is."
1 decade ago
Dear Blogger, you are under Indian Laws and that means this objectionable things about financial matter can give you headache after you publish it. You are not in any country like USA or Singapore which give internet more freedom than news papers. By Indian IT Act you can get a complaint and that is the end of the story. You may be correct but I think, be cautious.
Replied to pcow comment 1 decade ago
We are In process of Reply and Remove the myth of MLM Industry, Please us ur profile. We Screening IT Act Expert.
1 decade ago
Speak Asia is tempting...so many success stories of people who joined earlier makes us join too...whether we will gain something or not its a gamble...we all know Speakasia is simply circulating money...once new panelists stops joining...the old gets into doodrums. So good luck to those who are with SA.
Anup sharma
1 decade ago
hey! someone can help me out i have registered my name a month ago nd regularly solving the survey is it sure dat i wil get my money ?????????and wen expected i'l gt ma money.
1 decade ago
Please can any one give me Mr. Tarak Bajpai, contact nos. or any of the management team member contact nos.
1 decade ago
let me state a fact here, being absolutely unbiased. Speakasian business is shady, no 2nd thoughts on that. What they r doing is no rocket science, we all understand that. But, having said that, fact remains that till now they r paying back the money. It's pretty simple, this company will sustain till thr r new members joining, after that it will stop. So if u r lucky & join early, then u will get ur monthly payments. But if u r late and join at the end, then u will lose ur money. So its a risk that u decide whether u wanna take or not. Just to add, I haven't joined speakasia since I don't trust it but few of my family members have and till now they r getting paid for their surveys.
anju agarwal
1 decade ago
i personally know and can vouch for at least ten people who are speakasians for at least 6 months who have been getting regular surveys and regular bank transfers.one of these guys was a diamond assorter in a company being paid some 10-15 thou per month today he is earning over a lac has quit his job got married and currenty vacationing with his bride in pattaya.the company has purchased an 8000 sqft office in goregoan mumbai.they have paid ibm amazon a huge sum for a heavy duty server farm which matches the server strength behind facebook.when the press picked up the gauntlet against them speakasia held a press conference which some media attended with a clear intent of an ambush. the coverage to this conference on channels was a shameful decietful lie.a company with intent of running would not apply for 2 g licence to trai to enter mobile telephony.it would not come on prime time tv and not be allowed to talk by corrupt small time poiticians like kirit sommaiya.the moment the noise started they would have flown out overnight.at least for this alone ,leave aside the great faith that speakasians have,give them some space and call off the witchhunt.think of this another way-once they come out all shinyfaced where will you all hide your fangs and talons and ugly lies.
mmanoj anturkar
1 decade ago
star news ko dekhana maine band kiya hai.star news ki her khabar ab paid news lagane lagi hai.inka irada logo ke prati thik nahi lagata.speak asia ne unko achhi thappad mari hai.i am sure star news chanel is a very mean minded.
Ajay Chandar
1 decade ago
I won't say much here, but the activities of this company have made me raise my eyebrows.
Aam Hindustani
1 decade ago

I sincerely thank moneylife for all it's efforts and investigations abt SpeakAsia.Through your continous effort of spreading negativity abt this entire concept,you yourselves have promoted the brand 'SpeakAsia' to such a large extent ,that people visit the website atleast once to have more insights.Here,I would like to repeat the famous dialogue from the Film Guru,where Abhishek Bachan says " Agar log aapki kaamyabi se jalte hai,to samaj lo ki aap taraki kar rahe ho"
Replied to Aam Hindustani comment 1 decade ago
rightly said, lekin yahan log tumhari jala rahe hai. Does this means, you are dead! hahahahaha....GET WELL SOON
Aam Hindustani
Replied to Mohit comment 1 decade ago
jala meri rahe hain...aur dhuaan tere aur se ut raha hain....mohit,jara maturity level dikhana...jab tum aise forum mein aate hoo...in fact after reading ur last line...i should reciprocate "Get Well now"...
1 decade ago
The saying goes, there are liars, damn liars and then there are statisticians. I think we can replace one of those words with 'speakasians'
Replied to Amol comment 1 decade ago
@Amol: and waht make you think like that...??? Besides, every epeakasian getting their money transferred to their Bank a/c including me...
Replied to Cool comment 1 decade ago
You may be getting money regular but did you get complete 11k ? This is the money they have taken from you people earning interest on it and giving you some money from it.. This is business of interest bole to sudkhori. I wish you get at least what you have invested.
Dr Baharul Islam Laskar
1 decade ago
Speakasia online is doing great job in removing unemployment among educated youths in India. I joined in Nov.10 and never tried to refer any one till feb'11. I started getting my income credited in my Bank account from January last week. Then I informed few close friends and relatives. They joined and my leg started growing..... Till today four of my downline purchased laptops from their income and doing survey... earning cash. If speak asia is fraud, how they will dare to face press conference!!!!
Replied to Dr Baharul Islam Laskar comment 1 decade ago
it is your friends and relatives , the so called legs, on whom your payment is standing.
They are paying for your money.
If they get more bakras, they may also get paid. But only for a while, the end is near.
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