Scams of Car Service Dealers
Be careful and do not fall for their pitches when you go for routine servicing
 
With urban real estate costs high, and showing no signs of declining, car sales flattening out and utilisation going down, one of the only remaining income streams for service dealers is a variety of scams foisted on you—if you are not careful about reading the fine print when your vehicle goes for routine servicing or maintenance. Here are some of these:
 
•  Nitrogen in tyres has to be the biggest scam going. With normal driving, or even fast driving, there is no real benefit on existing standard tyres fitted on standard rims. Only if you are headed out to a race track will it make sense to pay thousands of rupees for what they claim is nitrogen gas.
 
• Alignment and wheel balancing, ideally done once every 15,000-20,000km, unless there is sign of heavy wear & tear on tyres, for which again there can be multiple other causes. Every which way, if you end up paying more than Rs500 to align and balance all four tyres, then you are paying too much.
 
• Clutch overhauling scam. Clutch does not need overhauling if it goes slightly ‘hard’. Clutch needs overhauling if your engine starts ‘slipping’, i.e., when you press down hard, the engine roars ahead, while the car follows not so quickly.
 
• Steam cleaning of air-conditioner ducts. This one takes the cake. All they do is take your car, turn your temperature controls at hottest, run fan at highest for five minutes, and then let the car cool down for half-an-hour.
 
Don’t fall for these scams. I have written multiple pieces on how to take care of your car before, and after, the rains. If you follow them, hopefully, you will be fine.
 

Car Pooling Urgently Needed

 
About 30-40 years ago, when the total production of motor-cars in India was around 70,000-100,000 per annum, the Motor Vehicles Act and amendments, as they stood then, had a very interesting provision for optimal utilisation of existing roads and vehicles. You could, on the payment of a moderate and reasonable fee, convert your private car into a commercial taxi for a few months, and then, after paying the required insurance top-up fees, be street legal as a taxi too.
 
This way, in peak seasons, private cars otherwise lying around unused could, and often were, used as legitimate private taxies. As long as they satisfied the basic criteria on fitness and permits required, regardless of age, you could wrap an additional registration plate over the existing one and earn some money as well as keep an asset from blocking expensive public real estate. What ails most Indian cities nowadays is the large number of private cars lying underused—often not used at all, for whatever reason. On the other hand, with parking rates and drivers’ salaries going up, in some cities, there appears to be a shortage of good quality cabs. There is an obvious fit here. Which will also be an income-earning opportunity to those who have bought cars but don’t use them all the time.
 

Second-hand Car: More Insights

 
A friend of mine bought a used car recently from another friend of his. The car was in good shape and condition, about five years old, but had been lying abandoned and unused for the past three years or so. During this period, the car's insurance had lapsed; apart from that, it needed some minor repairs, and cleaning. Two issues that he came to me for advice were:
• Weird smell emerging from the air-conditioner. He had tried to use some fragrances but they didn’t appear to work. A quick servicing of the AC by a specialist fixed that, but what came out of the ducts was like a mini decayed forest, certainly unhealthy. And that is a point to remember if cars have not been used for a while.
 
• Synchronising the expired insurance for the purchased car while taking benefit of existing ‘no claim bonus’ for the old car he sold as scrap and re-registering it. To do that, he had to first take insurance in the previous owner’s name, then place the documents for re-registration and, simultaneously, transfer the previous ‘no claim bonus’ to the newer car. Bit of a hop-step-jump that, but that’s how it is.
 

Parking Troubles

 
Parking cars on roads comes naturally to many of us, in India. One can understand if the urge to double-park, as it is called in other countries when you pull over and stop on a road for whatever reason, overtakes us when we are on the move. But, to assume that it is a birthright to double-park even for overnight parking on roads which have multiple forms of traffic—from pedestrian to cycles to motor vehicles—on a regular basis, needs to be figured out.
 
Overnight parking has become a major issue in Delhi, the more ‘posh’ the locality, the more acute the parking ‘problems’. With what were single-unit houses becoming four- to eight-family habitats, over the past few decades, along with basements doubling up as offices and additional ‘servant's quarters’ coming up on the terraces, it is not unusual to see 12-16 cars, and an equal number of two-wheelers, adorn the road space outside a 300-400-square metre plot.
 
It gets even worse where there are smaller plots and in smaller cities. Likewise, in markets and bazaars all over India and not just Delhi. As a result, roads and pavements outside homes and offices are like war-zones, protected by man and machine and video cameras at a level not seen on the LoC (line of control) or international border between India and Pakistan.
 
In some parts of Delhi, the problems are so severe now that, after about 10pm or so, people just park anyhow anywhere, blocking the option of not just emergency vehicles accessing the streets, but pretty much all movement. Traffic jams inside inner ‘colony’ roads become gridlocks and parking rage is replacing road rage. It gets difficult to write about new cars and bikes when there is a parking war going on outside at 6:30 on a cold winter morning!
 

Reversing Safely

 
While looking out of the window from where I live and work, the most common sight is that of motor-cars trying their level best to squeeze into tight parking slots by any means possible. Often, this means huge usage of power-steering, and change of locomotion from forward to reverse gears, multiple times. All this provides continuous recreation to the vast variety of idlers who collect when such drama is going on. Power-steering has made multiple movements easier; but, at one time, many of us born to non-assisted steering, would take great pride in being able to slot a car into a parking bay in one smart move, regardless. (But not many people now even remember pre-power-steering  cars!) There are many online websites that teach you how to reverse into tight parking spots. Take a look at them. It will save you a lot of tyre and steering system wear & tear, to start with. Plus all those idle loafers will not laugh at you.
 
(Veeresh Malik started and sold a couple of companies, is now back to his first love—writing. He is also involved in helping small and midsize family-run businesses re-invent themselves.)
Comments
OMNAMAHSHIVAY
6 years ago
ATTENTION PLEASE !!!⚠️
IMPORTANT ANOUNCEMENT!!! ⚠️⬇️
FRAUD FRAUD FRAUD ⚠️⬇️Hello guys
There is a fraud that is in trending on OLX.
I am a Victim of this Fraud so I am writing this to aware you guys.
If you have posted an add to sell your CAR on OLX, there is a chance that a fraud name “Vishal Pandey” aka ”Tarakeshwar Gorakhnath Pandey” might contact you, he might show interest to buy your car asap.
He might say that he is manager in ICICI bank Nalasopara west branch.
He might come to inspect your car and will finalize it in 10 mins without doing much bargain .
He will say that he will pay you via Demand Draft. As he is working in bank they are allowed to pay via DD or Bankers Cheque. He will ask for your account details to prepare a DD / Bankers Cheque.
If you have a loan on your car he will say he will visit the branch and pay off the loan and rest he will pay in the form of Demand Draft.
If you do not have loan on your car he might pay you certain token amount Via NEFT and rest he will pay you via Demand Draft or Bankers Cheque.
Later he will insist you to give an instant car delivery and ask you for Original Document along with Transfer form and Insurance Copy.
If you agree with him that thinking you had given you a demand Draft (In my case I agreed)& Complete the Formalities . His associates will record the entire process of signing the transfer paper and handing over the car & Keep that as Evidence for future. They will take delivery, signing the Delivery note and would whats app you Addhar Card & Pan Card & take yours.
Now when you visit your bank next day to Deposit DD, your bank might inform you that, this is not a DD instead it is a Normal Cheque of a Saving Account. When you call him and Enquire about the same he will say the cheque belong to his maternal uncle, and it will clear do not worry you can deposit the cheque. When you deposit the Cheque it will get returned stating Signature mismatch or Funds Insufficient.
When you approach Tarakeshwar Pandey, He will give you another cheque which will get dishonored stating that’s Funds insufficient. & later he might give you few more cheques which will get dishonored in the same way. None of his cheque gets cleared. ( If you see his bank statement you will notice cheque in series are getting dishonored, there are no funds in his account still he is issuing cheques)
He might also send you some Fake Screenshot of NEFT. These are Queued Transaction (Standing Instructions) which never get credited to your account.
He might also share Screenshot of YES Bank to prove he has balance in Lacs . ( He would deposit cheque for eg: 500 000/- from his Federal Bank which might have balance of 100/- to his YES bank when the cheque comes for clearing at Yes bank it will display Ledger balance of 500000/- in his YES Bank account. He will take screenshot of it and will share that with every one stating he has balance in his account and will give fake promises.)
All the cheques used for these transactions are from Federal bank Malad West & Thane Manpada Branch & Yes Bank.
He will keep answering all your call and will make fake promises.
He use all this tricks just to consume time, and meanwhile his associate car dealer would sell that car to any third party. (If your car gets transferred you cannot get your car back)
And when you approach the legal system they might tell you this is 138 case of cheque bounce and you need to do it via civil court. When you approach Civil court you have to pay Case fees as well hire advocate and it generally takes around 3 - 6 years for the 138 case to get resolved.
You might not be able to File an FIR or take any Legal Action. Hence you need to rely on fake promises.
Till the time you rely on fake promises. Your car is sold to a third party usually outside states, so it’s very difficult to trace the car.
He does not have a fix address where he can be traced.
The modus operandi of this Crime is to give fake cheques and sell the car outside Maharashtra mainly in UP.

If you have been victim of this type of fraud please contact local authority as soon as possible.
This is a big racket and needs to be exposed.
Many people from Vasai, Nalasopara, Mulund, Thane, Andheri are Victim of this fraud.

I will soon share Contact & Gang members Details of this Fraud.

Tarakeshwar Pandey #Tarakeshwar_Pandey #Tarakeshwar_Gorakhnath_Pandey #Tarakeshwar_Panday #Vishal_Pandey #OLX #OLX_FRAUD #MUMBAI_FRAUD
Harish Kohli
1 decade ago
I have quite a bit of experience on the service stations carrying out unnecessary repairs. In on instance they called me to say that the brake pads have to be replaced. When I complained to the GM and told him the pads were replaced during the last servicing and the car has been driven only 1,000 Kms, the pads became alright.
An issue I would like your opinion on is regarding the manufacturers recommended service schedule after every, normally, 10,000 Kms. Tasks to be done and consumables/parts to be changed at each service are specified. Even if the vehicle has hardly logged, say 2,000 kms, I am asked to change the oil, filters, coolant, spark plugs, overhauling of fuel system, alignment etc. I reluctantly agree to change theoil & filters but not for the other works. Where do I stand with respect to the warranty, particularly the extended warranty. Can it be declined because of my refusal to follow the recommended schedule?
Veeresh Malik
Replied to Harish Kohli comment 1 decade ago
Thank you for writing in.

The previous generation of Indians and Indian cars, the Ambassadors and Premiers, typically needed a service ever 1600kms or so. From that to 10000kms has been a very rapid change.

In the bargain, however, there is this huge fleet of low-usage cars which run up huge servicing bills because the authorised service stations charge basis timeline recomendations and not mileage done.

Will warranty get impacted?

That depends on manufacturer to manufacturer and there is no one clear answer to that question.

Shall attempt to address this issue in a future article.
Harish Kohli
Replied to Veeresh Malik comment 1 decade ago
Namaste Veereshji, An article on this subject will be appreciated.By the way, now that we follow kilometer instead of miles, hasn't there been any word to replace milometer and mileage? I get foxed when I have to use these words.

In a lighter vein I can't help commenting on your statement "The previous generations of Indians and Indian cars ..........." Well I think the service schedules for the "Previous Indians" and the new Indians could be reversed. Do Fast Food companies have any comments?
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