SBI Warns Customers About Phishing Links Offering Freebies
Moneylife Digital Team 16 July 2021
India’s largest state-run lender State Bank of India (SBI) has issued a warning about ‘phishing links’ to its customers. SBI has alerted its customers not to click on links containing ‘gift from the national bank’ and ‘freebies’ if received on their mobile number or email ID. SBI disclosed that clicking on such links may lead to hackers stealing their personal and confidential details. 
SBI posted the advisory for its customers on its official Twitter handle.
"Are you receiving these links in your inbox? Steer Clear! Clicking on these phishing links could lead to loss of your personal and confidential information. Stay alert. Think before you click!"
 SBI shared another tip - ‘Free Gift From the National Bank of India? Don't Take the Bait! Beware of Phishing Links Offering freebies.
Moneylife had written in March this year about how several users of SBI were targeted with a phishing scam where hackers flooded them with suspicious text messages, requesting them to redeem their SBI credit points worth Rs9,870.
The link associated with the text messages redirected the user to a fake website and on the landing page, the user was asked to submit personal information along with sensitive financial details like card number, expiry date, card verification value (CVV) and MPIN in a 'State Bank of India Fill Your Details' form.
The bank has been consistently issuing such warnings to its customers against all possible digital scams. SBI had earlier alerted customers regarding the know your customer (KYC) fraud whereby the scammer sends a text message purporting to be a bank or company representative to acquire the customer's personal information. 
Many customers are also getting text messages from scammers claiming to be SBI. The bank has advised its customers not to respond to emails, SMS, calls, embedded links asking them to share their personal or banking details like user ID, password, debit card number, PIN, CVV, and OTP.
SBI customers can share details of such phishing, smishing and vishing attempt through email to [email protected] for action at SBI’s end. They can also call on helpline number 155260 or contact local law enforcement agency to report the incident.
Many users have been receiving such suspicious scammer messages. 
In its tweet warning, SBI stated "KYC fraud is real, and it has proliferated across the country. The fraudster sends a text message pretending to be a bank/company representative to get your personal details". 
To overcome increasing KYC frauds, SBI has shared three safety tips which are as follows:
  • Think before you click any link.
  • The bank never sends links to update the KYC.
  • Do not share your mobile number and confidential data with anyone.
SBI has also asked its customers to report KYC frauds to the cybercrime department at
SBI also sounded a warning about accepting cookies from unauthentic unsafe websites. 
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