Rs1.33 Crore Withdrawn from NRI's Account through Fake Cheques and Changing His Registered Mobile Number
In a shocking incident, Dr Ajay Sood, a non-resident Indian (NRI) settled in the US, found Rs1.33 crore withdrawn from his account in Bank of India, that too when the original cheques are with him even today. He also found that his registered mobile number was changed and an Aadhaar number, which he does not have, was added in his account details in the bank. 
 
He has been running from post to pillar, including calling and speaking with several officials at Bank of India and even Reserve Bank of India (RBI). But all in vain as both these organisation are not even responding to his repeated emails, calls and messages. The worst is that nobody the RBI's consumer education and protection department, even bothers to answer the call. 
 
Sharing his experience with the RBI, Dr Sood says, “I called the RBI Governor's office, and spoke with one lady Naya, who asked to to call CEPD (Consumer Education and Protection Department) on 22630483. I tried that number five times every half hour and then called Naya back. She gave me another direct number 22631743 of CEPD, but no there was response. Called Naya again and she gave me the deputy governor's office number 22611097. On this number, I spoke with Nilima but she too redirected me to CEPD. In the meanwhile I forwarded my email complaint to CGM CEPD at [email protected] I will keep trying."
 
In this case, Dr Sood found his registered mobile number was changed, and there was an Aadhaar linked with his bank account with his father's wrong name. However, he never had any Aadhaar. 
 
He could not file complaint with the Banking Ombudsman, as the online form requires him to provide local contact number, debit card number and address, which he does not have and the portal does not allow him to use his US details. He sent an email to the Ombudsman, which was accepted as his complaint and forwarded to the nodal officer at Bank of India. But even after two months, he has not heard from anyone.  
 
Dr Sood had a joint account with his mother and brother in Bank of India. In December 2017, as per their mutual agreement, the account was transferred in Dr Sood's sole name as non-resident ordinary (NRO) account. This account had all the lifetime savings of his mother as she wanted him to care for her in her old age. Dr Sood continues to have in his possession the chequebook issued at the time when the NRO account was opened. 
 
However, while checking his statements on 20 July 2018, he found there were two withdrawals of Rs98 lakh and Rs35 lakh using cheques from his NRO account. To his utter shock, he found, two cheque numbers from the chequebook in his possession in the US, were used to withdraw Rs1.33 crore. Dr Sood says he neither shared the cheque numbers nor any cheque with anyone. Yet, Rs1.33 crore were withdrawn from his bank account in Chandigarh.
 
After speaking with an official dealing with NRI accounts, he filed a complaint with the bank manager in Chandigarh. 
 
By engaging a local lawyer, Dr Sood, on 10 August 2018 also filed a first information report (FIR) with the economic offenses wing (EOW) of Chandigarh police. 
 
In the meantime, he sent email complaints to Bank of India's chairman and managing director Dina Bandhu Mohapatra, the Bank's nodal officer and assistant general manager at Chandigarh. But he received no response. 
 
Then on 2 August 2018, he filed email complaints with the Banking Ombudsman at Chandigarh, for which, on 6th August, he received acknowledgement that his complaint was successfully registered. The Ombudsman told him that his complaint is sent to Bank of India's nodal officer in Chandigarh for further action. 
 
Dr Sood has been sending emails to Bank of India's nodal officer, who is saying the matter is under investigation with the Bank and police and would take more time. He also requested the Bank for provisional credit in his account, but there is no response either. He has been continuously asking the Bank, without any success, to provide him copies of the cheques used to withdraw Rs98 lakh and Rs35 lakh from his account.
 
He contacted the investigating officer in EOW, who informed him about the change in his mobile number and submission of Aadhaar on 11 May 2018. Dr Sood says, "The Aadhaar card apparently has the same picture as my bank records. It states name of my father as Surender whereas my father's actual name is Dharam Inder. I have no Aadhaar card linked to my bank account since NRO accounts do not have such a requirement. I do not know if they used a PAN card, and whether that corresponds to the one in my bank records. There was a fraudulent communication with the bank in my name via a non-registered email before a bank official approved transfer my funds. Someone was aware of my account balance since almost the entire amount was transferred."
 
He also found that Rs98 lakh from his account were transferred to one Sachin Yadav from Gurgaon and Rs35 lakh to one Mukesh Thakur from Ujjain. However, Dr Sood claims that these two individuals are not being questioned by the police or the Bank. In fact, he says, Bank official are insisting with the police that someone known to him would have done the transactions while strongly denying any involvement of Bank employee/s. 
 
Dr Sood has even filed complaint with the NRI Cell in Chandigarh, to Sushma Swaraj, minister for external affairs. He also filed an online complaint to the public grievances portal. But there is no response from anyone. 
 
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    COMMENTS

    Janardhan Gowda

    2 years ago

    Iwant500000 plz helpnme

    Ajay Mittal

    2 years ago

    Now spend time and money going to India and unless you know people in high places, you will still not achieve any results. This story is true in EVERY department and 90% Indians.

    Ajay Mittal

    2 years ago

    You are dealing with a very prevalent Indian culture which is, nobody cares !! There is no concept of customer service or service quality, bank security, functioning police or anything. All these people in various places are sitting only to collect pay cheques. It is so frustrating dealing with own countrymen. You begin to realize that our Indian culture is certainly not the best ! Hardly anything good with rampant disregard for responsible behavior, arrogance, and too much dishonesty.

    Satish Mathew

    2 years ago

    This type of incidents are happening through the negligence of bank employees.

    REPLY

    Sunil Rebello

    In Reply to Satish Mathew 2 years ago

    FOR SURE IT IS NOT 'the negligence of bank employees"
    This seems to be a clear case of insider fraud and active involvement of bank staff.

    V.Krishnamoorthy

    3 years ago

    It is absolutely true. My daughter could not resolve the issue with her deposits for six long years from the bank where a ceo has laid down the papers now.

    S SRINIVASA RAJAN

    3 years ago

    This seems to be a clear case of insider fraud and active involvement of bank staff. Absolute shame on the part of MD&CEO of Bank of India and its management team for not getting the case investigated promptly and take remedial action. And on top Bank Unions always resist any move to bring more fairness and transparency in the PSU Banks.

    Manoj

    3 years ago

    Am aware of a case where a retiree had a personal loan taken in his name and he became aware of the same only when he got unpaid EMI calls. When he asked the reputed private sector bank's manager how a loan could be taken in his name without an agreement form signed by him, he was told these things can be processed digitally for account holders. While the manager admitted it appeared to be an insider job, he changed his version later and the person is running pillar to post for a year now. Complaints to top management of banks do not elicit a response. My sympathies to the victim, and advise a lot of caution to savers. Indian banks are certainly not safe with this government encouraging kleptocracy in the name of eradicating black money. Fact is, any excuse is good enough as long as it gets the government some sheckles.

    REPLY

    Sucheta Dalal

    In Reply to Manoj 3 years ago

    well, we have helped this victim recover his money. you may want to tell the person you know to connect with our not-for-profit foundation http://foundation.moneylife.in and seek Free help through the appropriate helpline

    Satish Mathew

    In Reply to Sucheta Dalal 2 years ago

    Your help is awesome. God bless you and your team.

    Lusi T Seb

    In Reply to Sucheta Dalal 3 years ago

    Wow ! If its true, a heart felt greetings to u. But we would like to hear this from the victim himself

    Arpita Padiyar

    In Reply to Sucheta Dalal 3 years ago

    Good to know. Place update this in the article

    Arpita Padiyar

    In Reply to Arpita Padiyar 3 years ago

    Place =please

    K V RAO

    3 years ago

    Culprits may be apprehended but there is no guarantee that you will get your money back. If you file a case, it gets dragged, thanks to our efficient judiciary.

    Dayananda Kamath

    3 years ago

    The culprit is forced digital India. Even in case of CVC if you send an email to the official email you will receive a disclaimer. That it will not be attended. So complaining also you have to have so many elegibilities and if you don't have your complaint will be ignored even if it contains the issue of selling the country by the vested interest.
    Is it not duty of the authorities look into the issue. Even Sebi, RBI, cdsl ombudsman IRDA, Pgportal resort to such attitude. So all these crisis are creations of all these authorities and want to protect themselves misusing the powers vested in them.

    Sunil Rebello

    3 years ago

    after going through the article / story.. IT DIRECTLY INDICATES AN INSIDE JOB.

    BOI needs to pay up for their staff loot.

    T S Easwaran

    3 years ago

    I suggest that the aggrieved should tweet/email the PM himself directly copy to PMO and hope they will push everybody for action. Also should consider talking to print media for publicising his troubles.

    Madiraju Shreenivaas

    3 years ago

    No doubt Indian banks are not safe definitely there is an insider to this issue

    REPLY

    Dayananda Kamath

    In Reply to Madiraju Shreenivaas 3 years ago

    When their executives can punish officer who brings out their irregularities , and judiciary also supports such action saying since the officer is stickler for rules he can be given compulsory retirement, instead of removing from service. Mere change of words for approaching judiciary and after a long legal process with same effect. In such a country what better treatment you can expect.

    Kamlesh kumar goyal

    In Reply to Madiraju Shreenivaas 3 years ago

    Sir whatever it is we all know nothing is safe in our nation even than his life time mums money all gone in just 2 fake transaction,very painfull to know

    tanay

    3 years ago

    This is simply a disaster! If our money is not safe even in a bank account, of one of the top 5 nationalised banks in India, where the hell do we keep our savings?

    If kept in cash, there is risk of Modi demonitising it
    If in liquid fund, there is risk of default from an AAA rated paper which the sleeping credit rating agencies will discover only after the water has flown
    If kept in PPF, Post office, there is lock in period

    Where to keep money?

    REPLY

    NC Jinthuibo

    In Reply to tanay 3 years ago

    Ask to Modi or to the banks! Aadhar Sadar mother cards are for stealing something I think.

    Kamlesh kumar goyal

    In Reply to tanay 3 years ago

    Here every day we talk of digital India ,how data's will be safe by Google pay,what's app ,and other wallets whose transaction will or may be shared including data in other countries rather than India

    CSSBHARATHI

    3 years ago

    If only he had his original mobile, Aadhar and Pan card linked....! Mobile number may be changed, but not Aadhar and Pan...
    Here he had given mobile number but not the NON VARIABLE identity....

    NZ OZ

    3 years ago

    Never open a NRE a/c with a nationalised bank as most frauds happen there. Also they make you run around with zero results. Once the matter is in courts it could take up to 20 years to get justice. This is how India works.

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