In a heart-warming decision, the apex consumer court refuses to allow LIC to use confusing technicalities to reject an insurance claim, says Sucheta Dalal

The right of the insured should not be adversely affected because of judicial interpretation of one of the terms regarding commencement of the policy and relief must be ‘properly moulded’.  This statement, which forms the crux of the 18th...

Sucheta Dalal on a brazen and audacious scam at Stockholding Corporation of India

As financial scams go, this would have been really big if it were not nipped quickly by direct intervention of the Prime Minister’s Office. There has hardly ever been a case of the top brass of a well-known company looting a subsidiary and scooting away - right under the nose of its directors representing...

An angry National Consumer Disputes Redressal Commission gets tough with insurance companies, finds Sucheta Dalal

In this issue, our columnist R Balakrishnan writes about how savvy consumers can take advantage of the forces of competition and beat down the insurance premium to be paid on their vehicles. The opposite side of this story is the manner in which insurers are taking gullible or...