Reliance Life refunds Rs60,000 in a suspicious transaction: Another Moneylife success
Dr Verma had purchased a Reliance Life plan with the lure of an interest-free loan. After running around without any success for six months to get the promised loan and then to get the policy cancelled, Dr Verma fortunately got justice within two hours of Moneylife’s intervention 
 
Many customers are receiving fraudulent calls offering them an interest-free loan of Rs10 lakh from Reliance Capital when you buy a Reliance Life policy of Rs1 lakh premium. When Moneylife raised this issue, Reliance Life replied to Moneylife stating, “The calls were made by spurious callers, it is a menace faced by the industry, and it is not part of any mis-selling. They even added that the industry has sought help from the EOW and we, as Reliance, have also filed over 170 FIRs against these spurious callers.”
 
 
Reliance Life’s response to Moneylife points to an article in the Times of India which assures us:  “These complaints have not made much headway since there was no transaction.” Well, this is not entirely true. Moneylife Insurance Helpline has received one such case which was not only about nuisance calls of “interest-free loan”, but also an actual transaction of Reliance Life insurance policy purchase without getting any loan from Reliance Capital. Dr Sujay Verma (name changed) had a harrowing experience for the last six months. After running around to get the promised loan and making complaints to Reliance Life without getting any response from it for six months, Moneylife’s intervention took two hours to ensure justice for the hapless consumer. Dr Verma received an email from head–customer care of Reliance Life offering him a refund of the premium amount of Rs60,000 within three days. The refund was indeed given as it was promised.
 
Moneylife wrote to Reliance Life stating, “This policy is a good example that can be analysed. Apart from the dubious interest-free loan, there was an actual selling of the policy. Can you give us the details on how the offer got translated to policy sale? Dr Verma's email has details of people who made calls. The policy will have the information about who sold the policy.” There has been no response from Reliance Life till the time of writing this article.
 
Dr Verma had even made complaints to Insurance Regulatory and Development Authority (IRDA). Can IRDA not smell a dead rat? Its reaction should have been “Hey, wait a minute... what’s going on” instead of silently updating the status. IRDA forwards the grievances back to the insurance company which knows very well how to dodge the issue until there is a pressure from the media, insurance ombudsman or consumer court.
 
Dr Verma has also made false promises of “conversion of policy to a single-premium plan”. The truth is that Reliance Life Guaranteed Money Back Plan does not have a single premium payment option. 
 
Here is part of a long email from Dr Verma to Moneylife:
  
I have been tricked and duped by Reliance Life’s fraud advisors and personnel from the verification and loan department. They offered me availability of true 0% interest-free loan of Rs2.5 lakh–Rs10 lakh from Reliance Capital for buying “Guaranteed Money Back Plan” from Reliance Life Insurance. The company’s advisors even told me not to disclose this “Loan-offer” to other executives in Reliance to save my “15% agent-commission” for buying the policy directly from the company itself and it will be remitted to me along with the sanctioned loan amount. 
 
I trusted the ‘Reliance ADA Group’ and opted for a loan of Rs6,00,000 and therefore gave a premium cheque of Rs60,000. I was then provided a 7-digit “Loan-Pin: RLI3585” to only disclose to specific person for verifying and processing my loan amount. I was even given a due date of 13 December 2012 for the release of my loan amount.
 
But when I received my policy documents on 15th November, I immediately informed the company advisors about the blunders in my name spelling, photo, policy-term, sum assured and premium amount received. After repeated reminders for correction of errors/cancellation, my policy document was collected by the very same advisor of Reliance Life Insurance for the necessary corrections of the mistakes within the free-look period and told me that the corrected policy document will reach me in 10-15 days and that I will be provided a free-look period of another 15 days after the receipt of my corrected policy document.
 
From 10 December 2012 onwards all these advisors started showing their true colours. Neither my policy bond nor loan amount was given to me. Some misprinting errors were again given the reasons for the delay in delivery of my rectified policy bond and the loan amount delay was associated with it. The issue date of loan amount was first postponed to 20/12/2012. Then I was told that the loan amount is not electronically transferred, but a cheque amount of Rs6,09,000 has been couriered to me on 20th December.
 
At last when my patience and endurance ultimately crossed all its tolerance and threshold limits, then I did registered a complaint at the customer care and the local Reliance head office on 28th December. I had even furnished all the proofs for the fraudulent claims made by the AB-Capital in my support to the head-customer care and grievance officers. But even after passage of four months of registering my complaint and several reminders as well as escalations, I did not even get one suitable official reply/refund from the company. IRDA status of complaint is silently updated and on my calls and visits I have been told by their executives to “be denied my cancellation and refund request because my free-look period is over and my identity proofs are correct” without giving any official reply.
 
On 28 December 2012, I was offered to convert my plan to a single-premium plan unofficially. I insisted on a written offer made through the company’s official address/email to verify its genuineness. I have not been contacted from the company since then.
 
They are not redressing the grievances of Reliance Life’s premier customers. They have given a clean chit to their agencies though I am still receiving calls providing 0% loans from Reliance Life and the innocent customers are crucified for showing their trust in the Reliance ADA group. Despite of my claims that my policy document was collected by their advisor within the free-look period my cancellation and refund request/conversion of my policy to a single-premium plan request are not being entertained even after several reminders to the grievance officers.
 
In case you have received such calls please email us with fully details to [email protected] 
 
If you have an insurance-related problem, please write to Moneylife Foundation. Click here to know more
 
Read:
 
 
 
Comments
Samsul J Akhtar
9 years ago
Reliance Life Insurance Company Limited Customer Executive was offer me Rs 2400000/ Loan with zero Interested against Policy mortgage of Reliaance Life Insurance Company Limited Super Money Back Plan.
I was agree their terms and condition and paid Rs 59500/ amount and was purchase the said policy .


After then Reliance Life Insurance Company Limited send me Policy Kit . The Policy Number is 1. 51579478 and File no D7415731,


In this 51579478 and File no D7415731 the Kit I was received and found that the Customer Signature column it is not My Original Signature. Someone from Reliance Life Insurance Company Limited has misuse My Duplicate Signature

I try to call several time to the Reliance Reliance customer care executive to cancel my policy but they are not responding to me.
Date: 03/07/2014 I Submit Application to cancel my LIC policy No 51579478 to Reliance Life Insurance Company Office at Goregaon East Office. But they deny to cancel my Policy.

Dated: 10/07/2014 received call message from Reliance Company the call and SMS was to pay now Rs 1371. as TDS Amount. the said amount they ask me to transfer to A/C no 4434000400006350 Name Pawan Kumar Sharma. Reliance Company Ask me to Pay the said not to inform to Police. But I didn't pay the amount to them.
Pankaj Randhir
9 years ago
Is Reliance offering 10-year interest-free loan for buying insurance?

I have been issued above policy by reliance agent making fraud with me by telling me to give me 0% Interest Free Loan. So, I have taken a Reliance Life Insurance Policy of amount 50000 INR. But now, I want to cancel my Policy and get my money back.
I got a call from Vinod Gupta (08588018164, 08800791905, 08467951529, 08447166159) stating that I am from reliance Life Insurance and asked about loan and I described my requirement, then he told me that you have to take a policy of reliance life for an amount of 5 Lakh so that you get a loan of same amount against your policy without interest (at 0%) but you have to pay an Premium of Rs 50000.00 every year and continuing for 10 years. I enquired that how you can give a loan without interest then he told that reliance life insurance gives this loan on behalf of our Maturity. And on this basis Reliance Life will get Maturity benefits after 15 years. At that time Reliance will get benefit, and you will not get any amount as Reliance will pay you 500000 in advances as loan.
He told me that after some time you will get a call from reliance life once your policy will be issued and don't tell those about the loan other wise 20% amount would be deducted and paid to that agent. So as per his instruction I sent first check to him for application of this policy. I sent him check of SBI and its
This check was on the name of Reliance life Insurance Co. Ltd. He told me to send him this check by courier on following Address.
Reliance Life Insurance Co. Ltd./ Money Care Value Card.
715, Vishal Tower, District Center,
Janak Puri, New Delhi -110058
Ph. No- 011-46621601/600
So, I paid a check of Rs 50,000.00 payable at New Delhi. After that he asked me for bank statement of mine and told me to send details on Email ID- [email protected]. After receiving this check they sent me Policy document.
My policy is certified by two persons as per my Policy assessment:
Jaspreet Kaur –IRDA License Adviser Code-:21798791,
Pooja Budeja- Sale Manager Code: 70097017
After this policy activation he also told me to take money care value card worth Rs. 25000. After asking by me, He gave reason that we have to create NOC for further Loan Procedure and hence you have to take this money care value card. And hence, I prepared DD of Rs. 25000 on the name of Money Care Value Card. I delivered it on the same address as per his instruction. The two more people named mainly Suresh Tyagi (07827349932) and Rajeev (08586962037),Rahul 07827297258, are also involved in this fraud. After some days I got a call from Suresh Tyagi, telling himself as Employee of Reliance Life Insurance-Finance Dept., for verification of loan. And he told me that you will get your loan amount in your account within 15 Days i.e. 5/5/2014. But on 4/5/2014, he told me that still your verification is not done properly so you will not get your loan amount. And so i told him as well Vinod Gupta to cancel my Policy.
As per the instruction of Vinod Gupta, I filled the cancelation form of money Care Value card. And he told me to deliver on the same address. So I sent him courier on 1/5/2014. And from that day his all numbers are not Reachable/Switched Off. After searching from internet I found that it could be a fraud Case. And my doubt is cleared by inquiring my nearest Reliance Life Insurance branch at O. P. Road, Vadodara. And it is confirmed to me that this is the fraud case. And Vinod Gupta cheated me by wrongly selling me this Guaranteed Money Back Plan.
Because Vinod Gupta gave me surety that you will get 0% interest free loan of Rs. 500000, once this policy will be activated, I took a risk of Rs. 50000. At that time this huge amount was not in my hand. I have to arrange this. And I took a personal loan of Rs. 50000 from Bajaj Finance Ltd with very high interest rate. I have to pay installment of Rs. 2787 per month to Bajaj Finance Ltd. And I am paying this interest rate from last 5 months. I also arranged Rs. 25000 from some of my friends and Relatives to pay as Money Care Value Card Voucher.
So, here I would hearty request you to confirm my policy cancelation application. As I have taken this policy only for getting the loan benefit. Now after confirmation of this fraud case I have to cancel this policy so that I can repay my Bajaj Finance loan. As of now I am not able to pay this much amount for years to continue with this policy and get benefit of it.

Regards
Pankaj
Pankaj Randhir
9 years ago
Is Reliance offering 10-year interest-free loan for buying insurance?

I have been issued above policy by reliance agent making fraud with me by telling me to give me 0% Interest Free Loan. So, I have taken a Reliance Life Insurance Policy of amount 50000 INR. But now, I want to cancel my Policy and get my money back.
I got a call from Vinod Gupta (08588018164, 08800791905, 08467951529, 08447166159) stating that I am from reliance Life Insurance and asked about loan and I described my requirement, then he told me that you have to take a policy of reliance life for an amount of 5 Lakh so that you get a loan of same amount against your policy without interest (at 0%) but you have to pay an Premium of Rs 50000.00 every year and continuing for 10 years. I enquired that how you can give a loan without interest then he told that reliance life insurance gives this loan on behalf of our Maturity. And on this basis Reliance Life will get Maturity benefits after 15 years. At that time Reliance will get benefit, and you will not get any amount as Reliance will pay you 500000 in advances as loan.
He told me that after some time you will get a call from reliance life once your policy will be issued and don't tell those about the loan other wise 20% amount would be deducted and paid to that agent. So as per his instruction I sent first check to him for application of this policy. I sent him check of SBI and its
This check was on the name of Reliance life Insurance Co. Ltd. He told me to send him this check by courier on following Address.
Reliance Life Insurance Co. Ltd./ Money Care Value Card.
715, Vishal Tower, District Center,
Janak Puri, New Delhi -110058
Ph. No- 011-46621601/600
So, I paid a check of Rs 50,000.00 payable at New Delhi. After that he asked me for bank statement of mine and told me to send details on Email ID- [email protected]. After receiving this check they sent me Policy document.
My policy is certified by two persons as per my Policy assessment:
Jaspreet Kaur –IRDA License Adviser Code-:21798791,
Pooja Budeja- Sale Manager Code: 70097017
After this policy activation he also told me to take money care value card worth Rs. 25000. After asking by me, He gave reason that we have to create NOC for further Loan Procedure and hence you have to take this money care value card. And hence, I prepared DD of Rs. 25000 on the name of Money Care Value Card. I delivered it on the same address as per his instruction. The two more people named mainly Suresh Tyagi (07827349932) and Rajeev (08586962037),Rahul 07827297258, are also involved in this fraud. After some days I got a call from Suresh Tyagi, telling himself as Employee of Reliance Life Insurance-Finance Dept., for verification of loan. And he told me that you will get your loan amount in your account within 15 Days i.e. 5/5/2014. But on 4/5/2014, he told me that still your verification is not done properly so you will not get your loan amount. And so i told him as well Vinod Gupta to cancel my Policy.
As per the instruction of Vinod Gupta, I filled the cancelation form of money Care Value card. And he told me to deliver on the same address. So I sent him courier on 1/5/2014. And from that day his all numbers are not Reachable/Switched Off. After searching from internet I found that it could be a fraud Case. And my doubt is cleared by inquiring my nearest Reliance Life Insurance branch at O. P. Road, Vadodara. And it is confirmed to me that this is the fraud case. And Vinod Gupta cheated me by wrongly selling me this Guaranteed Money Back Plan.
Because Vinod Gupta gave me surety that you will get 0% interest free loan of Rs. 500000, once this policy will be activated, I took a risk of Rs. 50000. At that time this huge amount was not in my hand. I have to arrange this. And I took a personal loan of Rs. 50000 from Bajaj Finance Ltd with very high interest rate. I have to pay installment of Rs. 2787 per month to Bajaj Finance Ltd. And I am paying this interest rate from last 5 months. I also arranged Rs. 25000 from some of my friends and Relatives to pay as Money Care Value Card Voucher.
So, here I would hearty request you to confirm my policy cancelation application. As I have taken this policy only for getting the loan benefit. Now after confirmation of this fraud case I have to cancel this policy so that I can repay my Bajaj Finance loan. As of now I am not able to pay this much amount for years to continue with this policy and get benefit of it.

Regards
Pankaj
Pankaj Randhir
9 years ago
Is Reliance offering 10-year interest-free loan for buying insurance?

I have been issued above policy by reliance agent making fraud with me by telling me to give me 0% Interest Free Loan. So, I have taken a Reliance Life Insurance Policy of amount 50000 INR. But now, I want to cancel my Policy and get my money back.
I got a call from Vinod Gupta (08588018164, 08800791905, 08467951529, 08447166159) stating that I am from reliance Life Insurance and asked about loan and I described my requirement, then he told me that you have to take a policy of reliance life for an amount of 5 Lakh so that you get a loan of same amount against your policy without interest (at 0%) but you have to pay an Premium of Rs 50000.00 every year and continuing for 10 years. I enquired that how you can give a loan without interest then he told that reliance life insurance gives this loan on behalf of our Maturity. And on this basis Reliance Life will get Maturity benefits after 15 years. At that time Reliance will get benefit, and you will not get any amount as Reliance will pay you 500000 in advances as loan.
He told me that after some time you will get a call from reliance life once your policy will be issued and don't tell those about the loan other wise 20% amount would be deducted and paid to that agent. So as per his instruction I sent first check to him for application of this policy. I sent him check of SBI and its
This check was on the name of Reliance life Insurance Co. Ltd. He told me to send him this check by courier on following Address.
Reliance Life Insurance Co. Ltd./ Money Care Value Card.
715, Vishal Tower, District Center,
Janak Puri, New Delhi -110058
Ph. No- 011-46621601/600
So, I paid a check of Rs 50,000.00 payable at New Delhi. After that he asked me for bank statement of mine and told me to send details on Email ID- [email protected]. After receiving this check they sent me Policy document.
My policy is certified by two persons as per my Policy assessment:
Jaspreet Kaur –IRDA License Adviser Code-:21798791,
Pooja Budeja- Sale Manager Code: 70097017
After this policy activation he also told me to take money care value card worth Rs. 25000. After asking by me, He gave reason that we have to create NOC for further Loan Procedure and hence you have to take this money care value card. And hence, I prepared DD of Rs. 25000 on the name of Money Care Value Card. I delivered it on the same address as per his instruction. The two more people named mainly Suresh Tyagi (07827349932) and Rajeev (08586962037),Rahul 07827297258, are also involved in this fraud. After some days I got a call from Suresh Tyagi, telling himself as Employee of Reliance Life Insurance-Finance Dept., for verification of loan. And he told me that you will get your loan amount in your account within 15 Days i.e. 5/5/2014. But on 4/5/2014, he told me that still your verification is not done properly so you will not get your loan amount. And so i told him as well Vinod Gupta to cancel my Policy.
As per the instruction of Vinod Gupta, I filled the cancelation form of money Care Value card. And he told me to deliver on the same address. So I sent him courier on 1/5/2014. And from that day his all numbers are not Reachable/Switched Off. After searching from internet I found that it could be a fraud Case. And my doubt is cleared by inquiring my nearest Reliance Life Insurance branch at O. P. Road, Vadodara. And it is confirmed to me that this is the fraud case. And Vinod Gupta cheated me by wrongly selling me this Guaranteed Money Back Plan.
Because Vinod Gupta gave me surety that you will get 0% interest free loan of Rs. 500000, once this policy will be activated, I took a risk of Rs. 50000. At that time this huge amount was not in my hand. I have to arrange this. And I took a personal loan of Rs. 50000 from Bajaj Finance Ltd with very high interest rate. I have to pay installment of Rs. 2787 per month to Bajaj Finance Ltd. And I am paying this interest rate from last 5 months. I also arranged Rs. 25000 from some of my friends and Relatives to pay as Money Care Value Card Voucher.
So, here I would hearty request you to confirm my policy cancelation application. As I have taken this policy only for getting the loan benefit. Now after confirmation of this fraud case I have to cancel this policy so that I can repay my Bajaj Finance loan. As of now I am not able to pay this much amount for years to continue with this policy and get benefit of it.

Regards
Pankaj
Pankaj Randhir
9 years ago
Is Reliance offering 10-year interest-free loan for buying insurance?

I have been issued above policy by reliance agent making fraud with me by telling me to give me 0% Interest Free Loan. So, I have taken a Reliance Life Insurance Policy of amount 50000 INR. But now, I want to cancel my Policy and get my money back.
I got a call from Vinod Gupta (08588018164, 08800791905, 08467951529, 08447166159) stating that I am from reliance Life Insurance and asked about loan and I described my requirement, then he told me that you have to take a policy of reliance life for an amount of 5 Lakh so that you get a loan of same amount against your policy without interest (at 0%) but you have to pay an Premium of Rs 50000.00 every year and continuing for 10 years. I enquired that how you can give a loan without interest then he told that reliance life insurance gives this loan on behalf of our Maturity. And on this basis Reliance Life will get Maturity benefits after 15 years. At that time Reliance will get benefit, and you will not get any amount as Reliance will pay you 500000 in advances as loan.
He told me that after some time you will get a call from reliance life once your policy will be issued and don't tell those about the loan other wise 20% amount would be deducted and paid to that agent. So as per his instruction I sent first check to him for application of this policy. I sent him check of SBI and its
This check was on the name of Reliance life Insurance Co. Ltd. He told me to send him this check by courier on following Address.
Reliance Life Insurance Co. Ltd./ Money Care Value Card.
715, Vishal Tower, District Center,
Janak Puri, New Delhi -110058
Ph. No- 011-46621601/600
So, I paid a check of Rs 50,000.00 payable at New Delhi. After that he asked me for bank statement of mine and told me to send details on Email ID- [email protected]. After receiving this check they sent me Policy document.
My policy is certified by two persons as per my Policy assessment:
Jaspreet Kaur –IRDA License Adviser Code-:21798791,
Pooja Budeja- Sale Manager Code: 70097017
After this policy activation he also told me to take money care value card worth Rs. 25000. After asking by me, He gave reason that we have to create NOC for further Loan Procedure and hence you have to take this money care value card. And hence, I prepared DD of Rs. 25000 on the name of Money Care Value Card. I delivered it on the same address as per his instruction. The two more people named mainly Suresh Tyagi (07827349932) and Rajeev (08586962037),Rahul 07827297258, are also involved in this fraud. After some days I got a call from Suresh Tyagi, telling himself as Employee of Reliance Life Insurance-Finance Dept., for verification of loan. And he told me that you will get your loan amount in your account within 15 Days i.e. 5/5/2014. But on 4/5/2014, he told me that still your verification is not done properly so you will not get your loan amount. And so i told him as well Vinod Gupta to cancel my Policy.
As per the instruction of Vinod Gupta, I filled the cancelation form of money Care Value card. And he told me to deliver on the same address. So I sent him courier on 1/5/2014. And from that day his all numbers are not Reachable/Switched Off. After searching from internet I found that it could be a fraud Case. And my doubt is cleared by inquiring my nearest Reliance Life Insurance branch at O. P. Road, Vadodara. And it is confirmed to me that this is the fraud case. And Vinod Gupta cheated me by wrongly selling me this Guaranteed Money Back Plan.
Because Vinod Gupta gave me surety that you will get 0% interest free loan of Rs. 500000, once this policy will be activated, I took a risk of Rs. 50000. At that time this huge amount was not in my hand. I have to arrange this. And I took a personal loan of Rs. 50000 from Bajaj Finance Ltd with very high interest rate. I have to pay installment of Rs. 2787 per month to Bajaj Finance Ltd. And I am paying this interest rate from last 5 months. I also arranged Rs. 25000 from some of my friends and Relatives to pay as Money Care Value Card Voucher.
So, here I would hearty request you to confirm my policy cancelation application. As I have taken this policy only for getting the loan benefit. Now after confirmation of this fraud case I have to cancel this policy so that I can repay my Bajaj Finance loan. As of now I am not able to pay this much amount for years to continue with this policy and get benefit of it.

Regards
Pankaj
R P SHIVKUMAR
9 years ago
The problem is that none of the main newspapers and major websites/news channels have shown much interest in reporting such cheating by major insurance companies/their agents and dubious methods employed by them. Maybe it is because of vested interests as some of the channels are owned by the major business groups and these groups also own stakes in major newspapers.
Despite the excellent efforts by the Moneylife item, such frauds continue with such boldness as the public awareness is low and IRDA turns a blind eye.
Pankaj Randhir
9 years ago
To
Money life
Subject: Request for help against fraud case of Reliance Life Insurance,
Policy No: 51461380,
Policy Application No: D7362076
Loan Code: RIL-2440525
I am Pankaj Randhir. i have been issued above policy by reliance agent making fraud with me by telling me to give me 0% Interest Free Loan. So, I have taken a Reliance Life Insurance Policy of amount 50000 INR.
In Detail:
I got a call from Mr. Vinod Gupta (08588018164, 08800791905, 08467951529, 08447166159) stating that I am from reliance Life Insurance and asked about loan and I described my requirement, then he told me that you have to take a policy of reliance life for an amount of 500000, so that you get a loan of same amount against your policy without interest (at 0%) but you have to pay an Premium of Rs 50000.00 every year and continuing for 10 years. I enquired that how you can give a loan without interest then he told that reliance life insurance gives this loan on behalf of our Maturity. And on this basis Reliance Life will get Maturity benefits after 15 years. At that time Reliance will get benefit, and you will not get any amount as Reliance will pay you 500000 in advances as loan.
He told me that after some time you will get a call from reliance life once your policy will be issued and don't tell those about the loan other wise 10% amount would be deducted and paid to that agent. So as per his instruction I sent first check to him for application of this policy. I sent him check of SBI and its detail is:
Check No: 1361011
Issued Date: 18/1/2014
This check was on the name of Reliance life Insurance Co. Ltd. He told me to send him this check by courier on following Address.
Reliance Life Insurance Co. Ltd.
715, Vishal Tower, District Center,
Janak Puri, New Delhi -110058
Ph. No- 011-46621601/600
So, I paid a check of Rs 50,000.00 payable at New Delhi. After that he asked me for bank statement of mine and told me to send details on Email ID- [email protected]. After receiving this check they sent me Policy document.
My policy is certified by Two persons as per my Policy assessment:
Jaspreet Kaur, IRDA Adviser Code-:21798791
Pooja Budeja, SM Code: 70097017
After this policy activation he also told me to take money care value card worth Rs. 25000. After asking by me, He gave reason that we have to create NOC for further Loan Procedure and hence you have to take this money care value card. And hence, I prepared DD of Rs. 25000 on the name of Money Care Value Card. I delivered it on the same address as per his instruction. The two more people named mainly Suresh Tyagi (07827349932) and Rajeev (08586962037), Mohit Gupta (08510010448) are also involved in this fraud. After some days I got a call from Suresh Tyagi, telling himself as Employee of Reliance Life Insurance-Finance Dept., for verification of loan. And he told me that you will get your loan amount in your account within 15 Days i.e. 5/5/2014. But on 4/5/2014, he told me that still your verification is not done properly so you will not get your loan amount. And so I told him as well Vinod Gupta to cancel my Policy.
As per the instruction of Vinod Gupta, I filled the cancelation form of money Care Value card. And he told me to deliver on the same address. So I sent him courier on 1/5/2014. And from that day his all numbers are not Reachable/Switched Off. After searching from internet I found that it could be a fraud Case. And my doubt is cleared by inquiring my nearest Reliance Life Insurance branch at O. P. Road, Vadodara. And it is confirmed to me that this is the fraud case. And Vinod Gupta cheated me by wrongly selling me this Guaranteed Money Back Plan.
Because Vinod Gupta gave me surety that you will get 0% interest free loan of Rs. 500000, once this policy will be activated, I took a risk of Rs. 50000. At that time this huge amount was not in my hand. I have to arrange this. And I took a personal loan of Rs. 50000 from Bajaj Finance Ltd with very high interest rate. I have to pay installment of Rs. 2787 per month to Bajaj Finance Ltd. And I am paying this interest rate from last 5 months. I also arranged Rs. 25000 from some of my friends and Relatives to pay as Money Care Value Card Voucher.
So, here I would hearty request you to help me to get my money back by anyhow of canceling application. As I have taken this policy only for getting the loan benefit. Now after confirmation of this fraud case I have to cancel this policy so that I can repay my Bajaj Finance loan. As of now I am not able to pay this much amount for years to continue with this policy and get benefit of it. As I am an employee of a Private Company and my salary is only Rs. 8000, I could not manage this much amount for years. So there is an only option with me to cancel this policy. So please cancel my Policy and Refund my amount of Rs. 50000.

So please guide me further and help me to get refund from Reliance Life Insurance. I have gone through article of one customer on your website and found some information same as my case. So thank you for, making this type of efforts for customers like me.

Thanks & Regards,
Pankaj Randhir
Mail ID: [email protected]
R P SHIVKUMAR
9 years ago
I AM VERY GRATEFUL TO MONEYLIFE TEAM AND MR JOSCEYN AND MR RAJ PRADHAN FOR THE SPEEDY DISPOSAL OF MY COMPLAINT. I HAVE RECIEVED REFUNDS OF 5 OF MY 6 POLICIES AND THE SIXTH IN THE NAME OF MY WIFE IS ALSO EXPECTED SOON. THANKS FOR THE SELFLESS WORK. IN LESS THAN A MONTH AFTER WRITING TO MONEYLIFE FOUNDATION, I RECIEVED MY MONEY BACK.
WE INVESTORS ARE OVERSELF RESPONSIBLE FOR GETTING CAUGHT IN SUCH SITUATIONS BY BELIEVING IN SUCH DUBIOUS STATEMENTS. I HAD HANDED OVER CASH OF RS 35000 TO THESE GUYS WHO HAD SOLD ME MY WIFE'S POLICY FOR WHICH I HAVE NOT GOT REFUND.
ANYWAYS, THANKS FOR THE GREAT WORK
REGARDS
R P SHIVKUMAR
9820213945
[email protected]
Yogesh
10 years ago
The case is very correct. I am also receiving such call from Reliance life. I was about to fall for one of such a call. Then I enquired at every setp. There will be 3-4 ppl at different stages who will call you for this 0% interest Loan policy. One of the Reliance Life guy correctely told me the truth and then I understood that it is not 0% interest loan. So I refused and he also agreed poliety.
sathyacumaran
10 years ago
Its not only the reliance insurance even the reliance securities cvheat their customer they donot give proper account when questioned they give an evasive reply as many underhand dealing is pervalnet in reliance securities as such reliance itself is fraudlent company sorry for this pungent remark we have no other words to use


sathya cumaran
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