Regulation: bank customers, help is at hand
ML Digital Team 06 October 2011

The RBI (Reserve Bank of India) at its September annual conference of Banking Ombudsmen held in Mumbai has said that it has plans to improve processes to redress consumer grievances.

The RBI or the Indian Banks’ Association would examine the issues pertaining to monetary compensation for mental harassment suffered by bank customers. Banking Ombudsmen suggested that banks should not impose any...

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