A group of bank customers, consumer activists, policy watchers, bankers, trade unions and non-governmental organisations (NGOs), has requested the Reserve Bank of India (RBI) to urgently change policies to ensure that banks treat bank customers fairly. 
Inside story of the National Stock Exchange’s amazing success, leading to hubris, regulatory capture and algo scam
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Fiercely independent and pro-consumer information on personal finance.
30-day online access to the magazine articles published during the subscription period.
Access is given for all articles published during the week (starting Monday) your subscription starts. For example, if you subscribe on Wednesday, you will have access to articles uploaded from Monday of that week.
This means access to other articles (outside the subscription period) are not included.
Articles outside the subscription period can be bought separately for a small price per article.
Fiercely independent and pro-consumer information on personal finance.
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I wonder does RBI too care for bank customers? It might think itself as Banking regulator... Not customer centric.
Since last months I am requesting SBI bank to move my home loan to MCLR regime without any charges. Raised compliant till SBI Principal Nodal Officer. Till date no response... forget about action.
On 7th March 2017 raised compliant to RBI on Mumbai Office of the Banking Ombudsman. No response.... Then raised compliant to RBI against its BO for no response. Received a auto mail saying - 'We acknowledge having received the above complaint letter and we will revert to you in due course.'
No date for resolution. No contact person.
Finally today sent mail to Moneylife Foundation for help to put in right forum. I am sure my concern would be take up to right forum/people.
Thanks.
As per the over arching and Constitutional principles of the Indian Rapeublic, the good are made to suffer to benefit the wicked.