Public Sector Banks: No Sign of a Turnaround Yet
Bank nationalisation was celebrated as one of the biggest achievements of Indira Gandhi, in 1969. Successive governments, since then, touted rapid bank expansion as the most significant benefit of nationalisation. And, yet, as we get ready to mark 50 years of bank nationalisation, the claims have turned out to be hollow. India’s public sector banks (PSBs) are burdened with bad loans, lack in leadership, are mired in corruption, hamstrung by red-tape and lack of operational flexibility, and uncertain about their future. We are inducting private sector bankers from much smaller banks to manage large PSBs and looking at mergers as the solution to PSBs’ woes. The number of unbanked Indians remains at a high 233 million, even after the massive push under the Jan Dhan Yojana added over 125 million accounts in just two years. 
 
What is mystifying is that, despite the prime minister’s (PM’s) personal interest, two gyan sangams to discuss banking issues, the creation of Banks Board Bureau (BBB) in February 2016 (whose mandate has been expanded a couple of times), there is still no light at the end of the downward spiral into which PSBs are locked. In its latest effort, the government has expanded the role of BBB, reports The Economic Times. Now, apart from helping select PSB directors and raise capital for PSBs as well as formulate their business development strategies, it will also advise the government on extension of tenure and termination of services of directors in State-run banks and institutions. The report further says that BBB will build a data bank containing information relating to the performance of banks and financial institutions and help them with succession planning and frame a code of ethics.
 
The new, improved mandate, reported on 20th October, still does not put BBB on track for conversion into a holding company for the government stake in PSBs—but it has moved forward a bit in that direction. The PJ Nayak committee, in April 2014, had recommended setting up of a Bank Investment Company to hold government shares, after repealing the Bank Nationalisation Act, the State Bank of India (SBI) Act and the SBI (Subsidiary Banks) Act and bringing banks entirely under the purview of the Companies Act.
 
Speaking to CNBC in October, Vinod Rai, chairman of BBB, had said: “Immediately our entire focus is on ensuring cleaning up the balance sheets with a view to ensure that the lending process starts immediately.” In another interview to The Economic Times in mid-October, he expressed frustration that senior management is reluctant to take hard decisions on recasting bad loans, despite a conducive environment created by the government. “We are not making much progress and I don’t think we have anybody else to blame but the banks themselves,” he said. 
 
BBB, in consultation with the Reserve Bank of India (RBI) and vigilance agencies, has set up an overseeing committee (OC) to help banks deal with bad loans. It comprises former State Bank of India chairman Janki Ballabh and former chief vigilance commissioner Pradeep Kumar. Mr Rai says that bank consolidation cannot happen unless bad loans are cleaned up significantly. 
 
This move is interesting, because, just a couple of months ago, two former RBI governors were wringing their hands over their own failure to act fast enough on the bad loan issue. In one of his many public engagements before demitting office, Dr Raghuram Rajan had said that there was a need for ‘deep surgery’ to cleanse bank balance sheets and that the central bank should have done the clean-up job earlier.
 
In response, Dr D Subbarao, his predecessor, who was then promoting his memoirs, admitted that “some of the causes of present (banking) crisis owe to action or inaction of RBI under my watch.” Does this indicate that responsibility for keeping a check on banks and ensuring a clean-up of their balance sheets has shifted from RBI to BBB? It would seem so; and this appears to be with the support of RBI governor Urjit Patel. But it is not clear if banks have got the signal as yet. Gross NPAs (non-performing assets) of PSBs stood at an enormous Rs4.76 lakh crore in FY15-16, compared to Rs2.67 lakh crore in FY14-15.
 
BBB’s expanded mandate makes it clear that PSBs will have to consult, if not report to it, on most aspects of their management, senior appointments, succession planning and decision-making. As it begins to play a more hands-on role in senior PSB appointments, the change in power structure will become more pronounced. Clean and merit-based appointments at PSB boards, as well as posts of executive director (ED) and above will play a crucial role in their potential turnaround. In the past, senior PSB appointments were, often, purchased by large corporate houses in exchange for loans, write-offs and restructuring and for turning a blind eye to diversion of funds. Many PSB chairmen were appointed, despite adverse remarks in performance reports. 
 
This was the case with Archana Bhargava, former chairman and managing director (CMD) of United Bank of India, who was recently raided by the central bureau of investigation (CBI), as well as SK Jain, former CMD of Syndicate Bank, who was arrested in 2014 for allegedly taking a bribe from Bhushan Steel. Government agencies are also reportedly investigating a former SBI chairman and other senior bankers for serious violations during their tenure.
 
Will BBB ensure a complete clean-up? It is too early to tell. So far, BBB’s lack of urgency in filling up top posts is a big worry. Or, maybe, BBB is making recommendations but the government has failed to act; there are no facts in the public domain. Moreover, Dr PJ Nayak has already expressed the view that, in its present form (with an RBI deputy governor and secretary of the finance ministry on board), BBB is a far cry from the independent body that was envisaged in his report. 
 
Mr Rai, going by his record as CAG (comptroller and auditor general of India), is capable of rising to the challenge of reviving PSBs; he also seems to have the ear of the RBI governor as well as the government which has given him more powers. However, he will be judged by BBB’s primary mandate to ensure quick and clean appointments to bank boards. 
 
RBI deputy governor SS Mundra put it in perspective, at a banking seminar on 28th September, when he said, “We are able to talk about a driver-less car but I think we are far away to talk about a leaderless bank. I think that is not going to happen tomorrow.” 
 
He said, eight bank CMDs would retire in 2017 and another 10 in 2018. At the ED level, he said, five would retire in 2017, 10 in 2018 and 12 in 2019. Mr Mundra also pleaded for a fixed, five-year tenure for bank chiefs. Three days after the speech, the government granted one-year extension to SBI chief Arundhati Bhattacharya on her last day in office. This speaks volumes about the government’s seriousness on top appointments, accountability and succession at banks as well as BBB. Had BBB recommended anyone for the SBI post, or suggested an extension for Ms Bhattacharya? We don’t know. BBB has recently recommended nine names for promotion as EDs of banks; we will watch how soon they are accepted. You can have the best advisory board with a wide mandate, which makes effective recommendations, but unless the government acts on them, nothing will change.
Comments
Mahesh S Bhatt
10 years ago
We have already committed most serious Banking Open Fraud by hijacking the land prices under Political guidance. The Cat which was supposed to eat rats has become Rat eating into common man's pockets beyond repair. USA Japan Europe all have had real estate structured legally organised scamful loot & than bubble burst so sooner the better. But paradox of Lie is that it keeps to lying lying lying till it bursts open So Happy Deepwali & Let ignorance be destroyed for lights to glow, Cheers Mahesh
Mahesh S Bhatt
10 years ago
We have already committed most serious Banking Open Fraud by hijacking the land prices under Political guidance. The Cat which was supposed to eat rats has become Rat eating into common man's pockets beyond repair. USA Japan Europe all have had real estate structured legally organised scamful loot & than bubble burst so sooner the better. But paradox of Lie is that it keeps to lying lying lying till it bursts open So Happy Deepwali & Let ignorance be destroyed for lights to glow, Cheers Mahesh
Gupta
10 years ago
Unfortunate that all the efforts to cleanse the system by Rajan will go down the drain as his successor has undone 3 years of effort in the one time that he spoke.... spread over inflation was cut, which will drive people once again towards real estate and gold instead of bank deposits and equity; "pragmatic" approach on dealing with NPAs was suggested i.e. let's continue to live with the disease of corruption because treating it is very painful (of course any treatment is painful initially and you have to take it to get better in the long run). I hope Modi changes one trait of his - give up his ego and respect experts rather than killing the value of institutions with yes men. With all his good intent and well wishers, he is giving up the political advantage he has got with this big mandate. His larger than life ego which is satisfied every time his ministers and bureaucrats say "har har modi" will lead to his collapse. Hope he realizes.... Having said that, he is still 100x better than any other available option, what a pity for the country with its lack of choices.
Gopalakrishnan T V
10 years ago
Public Sector banks continue suffer from the Public sector Character ie indifference to work and interference from the Government. Even the BBB has not acted the way one expected of it. The Share of the Government in PSBs has not been uniformy brought down to 51% and the appointment of professionals in Banks Boards continues to remain in paper. PSBs continue to be the source of loot in different forms and many beneficiaries other than the beneficiaries from economically and socially insignificant lot enjoy the loot. Inefficiency in service has become the order and the staff have lost even the need to look at the customers leave alone give a customery smile. Accounts continue to be fudged and window dressing through creative accounting camouflage many of the ills. Deposits rates continue to fall but advances rates continue to remain at higher levels keeping the Net Interest Margin intact. Technology has been helping to cover up many of the ills instead of making them efficient and transparent. Accountability seems to be evasive and elusive and the regulator also prefers to remain silent ignoring the customers woes and deteriorating business in real terms. NPAs out of business failures are understable but NPAs out of non perfrmance of banks officials, external auditors, top management and regulator are not easily digestible and the public particularly depositors with whose money the banks are in business are entitled to know the real state of affairs in banks. Banks business is toraise deposits and make advances and definitely not to borrow funds and invest without helping such investments to develop productive assets in the economy. Economic exzpansion can take place only if banks help to generate physical production and add to the GDP's growth. Creation of Physical Infrastructrure is not banks business but generation of wealth through physical infrastructrure can make the banks healthy, the economy strong and the people happy. The article by Sucheta Dalal needs to be viewed perhaps from the banks contribution towards the economy in terms of production and services . Decorating banks with all sorts of pomp and show cannot bring in material results. Action to make the banks act is the need of the hour and it reuires professionals of high calibre and vision.
Sucheta Dalal
10 years ago
I am flabbergasted at comments by Mr AnupSen... public sector banks were not expected to make profits??? How can any business be set up on this basis? And they are publicly listed and have run up bad loans in excess of Rs4 lakh crore... Mr Sen should write that out with all the zeros and do a calculation of how much of infrastructure could be set up.
Who told Mr Sen that PSU banks should not be considered profit centres?? On what basis do PSU bank chairmen go trotting to the finance ministry with a dividend cheque and publish fake photos if that were the case? Does he know that we the tax payers are bailing out these banks? Also, is he really living in India an unaware of the monumental corruption by senior bankers? Ignorance is bliss, but best not to exhibit it in the public domain sir, especially with such intemperate language and ascribing motives.
The problem with India is not enough persons speaking out, not the other way around -- this kind of blind worship, without faces (OR DELIBERATELY SUPPRESSING THEM) is what has brought the country to its knees.
Anup Sen
10 years ago
What I like to say is the PSU banks should not be considered as profit centers. Their performance to be judged by the mandate provided by the nation at the time of nationalization. They have done a splendid job.. there is no question about it. The Chairman of SBI ask few weeks ago that 'who will finance our SMEs & Agri Sector if PSU banks start financing only retail sector? If we start evaluating everything in terms of 'Profit Making' than one day will come when you will start asking 'How much profit AIMS is making or Universities making? In that scale, Apollo Hospital or Escort Hospital will be the number one hospitals. Or one can start writing article how much profit the Universities are making. Or how much surplus a Temple is making. You can't evaluate the the performance of PSU banks using parameters like RoI, RoC, Business per employee or Profit per employee. My point on dividends and Income-tax was only to highlight of the fact that the money invested by Government during last 50 years in PSU banks were refunded back to the Government in the form of Dividents & Income Tax. The figure of Rs 25,000 crore per year as equity investment by Govt each year is a wrong statement. If they have done it the Tyre-I capital of PSU banks would have crossed half a trillion !!!
Gupta
Replied to Anup Sen comment 10 years ago
Heights of ignorance and boasting about it... have you ever read the headlines of a Union budget, leave aside reading the budget itself. Almost every other day, the Finance Minister or the Niti aayog chairman or the rating agencies are going to town talking about the annual equity of 25000 crore invested by Govt. You simply call it a "wrong statement". By the way, since you are educated overseas it seems, 25000 crore = 250 Billion = 0.25 Trillion. You are right that Tier I capital (not Tyre I !!!) of PSU banks should then have crossed half a trillion... absolutely, with just last 2 years of equity infusion, that would have happened even if all historical equity is written off. Also, FYI - the Tier I capital of PSBs is indeed many trillion rupees (atleast on paper, in reality it is negative!).
Your comments are not worth even arguing... Courtesy folks like you, our country still is "tolerant" of people like Gandhis.. either it is indeed heights of ignorance OR a criminal intent to manipulate facts so that you can continue enjoying the free lunch and corruption that these PSBs offer to its political bosses and employees. The only losers are the common depositors and taxpayers and people like YOU are to blame.
Kunal Singh
10 years ago
The malaise of bad loans is courtesy of politicians and crony industrialists who've exploited public sector banks for private gains. People who've never worked as a banker want to appoint and tell bankers how to go about with their business. IOB is still without a CMD and the same BBB which is being praised like the messiah that it is, suggested it had already selected the candidate and here we are, it's almost November and the bank is still with just one ED who was transferred from another bank! The appointment of a CA with links to the ruling party on board of a public sector bank with full backing from LIC (the insurer voted against him last year) certainly shows that things are changing. Is there such a dearth of talent at SBI that the govt was forced to extend the term of its CMD?
Anup Sen
10 years ago
An article with some bogus, baseless and motivated statements to undermine the achievement made by the ‘Nationalised-Banks’. Mrs Dalal,- banks were not nationalised to make profit. The objective was different. Private Banks are created with one objective- ‘Profit’. Some so-called experts try to establish that ‘Government owned’ institutes and organisations are inefficient and not profitable.

Why NPA is higher in PSU banks? These experts know the reasons, but never put it in their articles and write-ups. Who is financing Agricultural Credits to the millions of small farmers? Who is financing in Small Help Groups in millions of numbers? Who is financing Small Industries? Who is financing small traders? Who is financing Steel Plants (both small & big)? Who is providing Housing loans in rural areas and underprivileged section of the society? Who is providing finance to Power Generation Units and Power Distribution companies? Who is financing for ‘Food Procurements? Who is financing to build Highways and bridges? Only and only ‘Nationalised Banks’.
Let them come out with the figures of only two items:
One, how much money Governments have invested in these PSU Banks during last 50 years.
Two, how much money the Government has got from PSU banks in the form of Income-Tax and Dividends.

Government has got many times more of their investments from PSU banks. The sole target of such articles/reports is to create a very bad image of the PSU banks among the general public and help the Private Sector Banks to takeover the PSU banks. All of us are to be careful…
Gupta
Replied to Anup Sen comment 10 years ago
You are right. We should all be careful.... but not of such articles, but comments like yours which basically imply that just because you give a charity of a few rupees, you should have a license to kill. UNACCEPTABLE. Are PSUs the only ones who pay taxes and dividends? That is the responsibility of every company, what is so special that you think PSU banks should score brownie points about it? And even taking your lame excuse at face value, I'm pretty certain that the investments made by Govt in this sink hole of corruption called PSBs would be more than the dividend or taxes they can ever imagine to get. Even today, the government invests more than 25000 crore every years in these perennially sick banks.

Instead of boasting about all these places where PSBs lend, we should question why they lend to these perpetual sources of losses like food procurement, highways and bridges? What is the accountability on recovery or accountability to public depositors and shareholders? If this was meant to be a charity organisation, these banks should not have been listed. Social objectives are good to have, but they should be funded directly by Governments through well designed schemes rather than using instruments of power like PSBs as deep rooted sources of corruption to siphon off public money, and hide behind these so called social objectives as defense.

These ridiculous arguments can be made as defense only by people who have vested interests that are now being threatened as the new government's motivations are certainly not as black as the previous one. They may be short on talent and ideas, but certainly have loads of unquestionable intent to set things right. Indian Public Sector banks + one large private bank and one large foreign bank in India (I'm sure everyone knows which 2 banks I refer to) are today the world's worst managed banks because of their corrupt practices in lending. No other bank in the world even comes close to competing with this rotten lot.
Sucheta Dalal
Replied to Gupta comment 10 years ago
Excellent. Thank you!
Prakash Praharaj
Replied to Sucheta Dalal comment 10 years ago
After NPAs,the next challenge is large scale forced misselling of toxic life insurance products.For incentives, bank branches are diverting CASA deposits n Fixed deposits on maturity to endowmwnt policies.A study on this will be an eye opener!
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