Over the next decade, consumers will have to continue to fight for their rights. Like Chitrangad Wadgaonkar, now 78, did against the postal department. Anil Agashe narrates his story
In November 1998, Chitrangad Wadgaonkar made two deposits, as karta of his Hindu Undivided Family (HUF), amounting to Rs1,74,000 and Rs30,000 at the Navasahyadri post office in Pune. The deposits were...