To provide a simple and cost-effective remedy to redress the grievances of an aggrieved consumer, the Consumer Protection Act (COPRA) was enacted in 1986. A consumer who receives defective goods, or experiences deficiency in any service availed by him, can knock the doors of a consumer forum and seek relief from it.
However, a question that needs to be considered in this context...
This is a premium article. Your annual or monthly subscription will not give you access if it is outside your subscription period. You can buy it individually
Pay Per Article
Gift An Article
Yearly Digital Access
Monthly Digital Access
Access will cover your subscription period. Archives not included. Articles outside the subscription period can be bought individually.
Already a subscriber ? Log in