Not Every Buyer of Goods / Services Is a Consumer
To provide a simple and cost-effective remedy to redress the grievances of an aggrieved consumer, the Consumer Protection Act (COPRA) was enacted in 1986. A consumer who receives defective goods, or experiences deficiency in any service availed by him, can knock the doors of a consumer forum and seek relief from it. 
 
However, a question that needs to be considered in this context...
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