NGOs and Consumer Groups Which Help

Even the best companies in the world cannot avoid the occasional snafu in the quality of their products or services. The smart ones ensure that they have an efficient redress mechanism in place to ensure customer satisfaction and continued loyalty. Things get complicated when the customer is rebuffed at this stage. What is the next step? Which is the best forum to ensure quick redress? What...

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Right Computer for the Right Use

Last week, I got a call from a friend asking for advice on whether to buy a Sony Vaio P for his daughter who wanted to use it for fashion designing. I said NO! The requirements of a fashion designer are different even though this particular gadget is good. Our computing world is roughly divided into three categories: one, those who use desktop PCs; two, those who use a laptop or notebook; and...

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Unexpected, Unalloyed Joy
It was just another ordinary day. I had finished my class and stood at the turning point of the road. My much criticised wandering eyes drifted towards the bookstall (I love reading). I just casually picked up a magazine called MoneyLIFE. I didn’t know what was in store. It was the 6-20 December issue of MoneyLIFE. The casual reading mood at the beginning started transitioning into...
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