Moneylife Foundation Insurance Helpline received numerous such cases and gave customised feedback based on each case. Moneylife magazine has written a couple of cover stories on this subject in March 2012 (Surrendering Policy? Think Again) and October 2014 (Trapped in Wrong Life Insurance). There are various parameters to consider while making a decision on surrendering or continuing. After all, policy surrender is not the best option in most cases especially for traditional products and hence there is a need to be cautious if you are blindly surrendering life insurance policy.
Old ULIPs had challenge of non-standard surrender charges, which in some cases continues till end of policy term. The saving grace is “cover continuance” feature which allows the insured to stop paying premium after three years and remain invested without surrender. It certainly is an option for the insured especially if the fund performance is good and surrender charges prevent from easy surrender.
The policyholder need to understand that fraudulent calls are made for not just policy mis-selling, but also for mis-selling for surrender. The fraudsters want you to surrender existing policy so that the money can be invested in a new insurance product to help earn commission for intermediaries.
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The insurance company first objective is to give provide protection fund for the dependents of the family and the second objective is to provide facility to get lump sum amount at the end of tenure of policy to the policy holder.Hence it is as must that the FIRST premium shall be towards the term cover for the entire policy period and subsequent premium shall be for providing lump-sum amount to the insured at the end of term. This will always give protection fund to the family of bereaved and there is no denial of protection fund( insurance amount) to the family in case of death of insurer. Let it not be considered as death benefit and convert it into protection fund of family of insured,