Many Nights At Call Centres

It lies at the centre of a massive domestic consumption growth. It is helping ordinary college graduates, who had no hope in hell of getting jobs a few years ago, earn a decent salary. It is part of the great job migration that started in a small way in 1993 and has now become a deluge. It is an industry that has grown from $600 million in 1999 to $5 billion in 2004-05 and by 2008 could fetch...

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